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| Care and Maintenance |
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Print Quality Problems |
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| Problem | Solution |
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| Light or blurred characters. | Check ‘Ink Level View’ as described on page |
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| cartridge has completely run out, ‘INK LOW’ is displayed. |
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| Install a new print cartridge, see “Replacing the Print Cartridge” |
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| on page |
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| Clean the print cartridge, see “Cleaning the Printhead” on page |
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| Smudged or dark characters. | Make sure the paper is straight and unwrinkled. Let ink dry |
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| before handling the paper. Clean the Print Cartridge. (See |
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| “Cleaning the Printhead” on page |
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| Characters with white lines. | If ‘INK LOW’ is displayed, install a new print cartridge. See |
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| “Replacing the Print Cartridge” on page |
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| reinstall the Print Cartridge. Clean the Print Cartridge.( See |
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| “Cleaning the Printhead” on page |
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| Improperly formed or misaligned | Clean the Print Cartridge. See “Cleaning the Printhead” on page |
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| characters. |
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| Abnormal black horizontal lines | Clean the Carrier Deflector inside the printer. See “Cleaning the |
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| Cartridge Carrier Contacts and Deflector” on page |
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Paper Feeding Problems |
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| Problem | Solution |
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| Paper is jammed during printing. | Clear paper jam and press Start/Enter. |
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| Paper sticks together. | You can load up to 100 sheets in the ASF(Automatic Sheet |
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| Feeder). Check if you overloaded. Humid conditions may |
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| cause some paper to stick together. |
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| Paper fails to feed. | Remove any obstructions inside the printer. |
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| Multiple sheets of paper feed. | When loading paper, do not force the paper down into the |
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| printer. If multiple sheets have caused a paper jam, clear the |
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| paper jam and press Start/Enter. (See “Paper Jams During |
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| Printing” on page |
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| Paper skews or buckles in the automatic | ASF can hold up to 100 sheets. Make sure the paper guide do |
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| sheet feeder. | not cause the paper to bow in the bin. When loading paper, do |
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| not force it down into the printer. |
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