Samsung SF4500 manual Fixing Problems, Fax Problems

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Fixing Problems

 

Your problem may be listed on page 3.5 in the ÔError MessagesÕ

 

section. Below are other problems you can solve yourself. If not,

 

call the service company shown on the ÒGuarantee.Ó

Fax Problems

 

 

 

Symptom

Cause and Solution

 

 

The machine is not working,

¥ Unplug the machine and plug it in again.

there is no display and the

¥ Check that your AC socket is live.

buttons are not working.

 

 

No dial tone.

¥ Check the handset is connected properly.

¥ Check the phone socket in the wall by plugging in a phone.

 

 

 

The numbers stored in the

¥ Make sure that the numbers are stored in memory correctly.

memory do not dial correctly.

¥ Print a Telephone Number List. See page 2.35.

 

 

 

The document does not feed

¥ Make sure that the document is not wrinkled and you are

into the machine.

putting it in correctly. Check that the document is the right

 

size, not too thick or thin.

 

¥ Make sure that the cover is firmly closed.

 

 

You cannot receive faxes

¥ The Fax or Tel/Fax lamp should be on.

automatically.

¥ Make sure that the handset is hooked on properly.

 

 

¥ Is there paper in the machine?

 

¥ Check if the display shows ÔMEMORY FULL.Õ

 

 

The machine cannot receive

¥ Did you hang up the handset before you pressed Start?

faxes manually.

 

 

 

 

¥ Make sure that the document is loaded face down.

 

¥ ÔTXÕ should show up in the display.

The machine will not send

¥ You may have hung up the handset before you pressed

anything.

Start.

 

 

¥ Check the machine you are sending to, to see if it can

 

receive your fax.

 

 

3.6 Troubleshooting

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Contents Samsung Facsimile Electronics Trademarks Contents Getting Started Operation Troubleshooting Appendix Iii Appendix Getting Started Set Up Your Machine UnpackingRear View Locations and FunctionsFront View Setting Up Your Machine Choosing a LocationDocument Tray Connection Diagram AC Power Cord Installing Print Cartridge Getting Started To store a print cartridge in the storage unit Storing a Print Cartridge in the Storage UnitLoading Paper Running Self Test Setting Home Positions for Resolution and Contrast System SetupAdjusting Ringer Volume Adjusting Speaker Volume Home ResolutionSetting Date and Time When the date and time are correct, press EnterSetting System ID Your Number and Name Operation Alarm Lamp Lights when something is wrong Cartridge Control PanelExpress Number Keypad Letters and Special CharactersKeypad Character Assignments Inserting a Pause NumbersEditing Numbers or Names Sending a Fax Preparing Documents for Faxing or CopyingContrast Setting Document Resolution and ContrastResolution Express Mode Loading Document Sending a Fax Automatically Sending a Fax After TalkingAutomatic Redial Cancelling TransmissionConfirming Transmission Delayed Transmission Voice RequestSending a Voice Request Answering a Voice RequestEnter the time by using the number keypad, then press Enter Memory Transmission Broadcasting Priority Transmission Being Polled By a Remote Machine What is PollingPolling Transmission Cancelling a Standby Operation Adding Documents To a Standby OperationReceiving a Fax Receiving a FaxReceiving Automatically in Fax Mode Receiving Automatically in Tel/Fax ModeReceiving Automatically in Ans/Fax Mode Receiving Manually in Tel ModeReceiving Using an Extension Telephone Polling Reception Polling a Remote MachineContinuous Polling Interval Time Making a Copy Making a CopyOne-Touch Dialling Storing a Number for One-Touch DiallingUsing Address Label Dialling a One-Touch NumberDialling a Speed Number Speed DiallingStoring a Number for Speed Dialling Group Dialling for Multi-Address Transmission Storing One-Touch or Speed Dial Numbers for Group DiallingSearching Sequentially through Memory Using Group Dialling Multi-address transmissionSearching for a Number in Memory Searching for a Particular First Letter Function Buttons RedialDual ToneRecall Printing Reports Help ListSelectable Options Setting an OptionUser Options Operation Original Operation Troubleshooting Clearing Jams Document Jams While Sending a Fax Troubleshooting Paper Jams While the Machine is PrintingIf Jammed Inside the Machine Error Messages Display MeaningFixing Problems Fax ProblemsTroubleshooting Print Quality Problems Paper Feeding Problems Scanning Problems Maintenance Clearing MemoryCleaning the Document Scanner Troubleshooting Printer Cartridge Maintenance Wiping the Print Cartridge Nozzles and Contacts Cleaning Cartridge Carrier Contacts and Deflector Clean the carrier deflector inside the printer Replacing the Print Cartridge Troubleshooting Maintenance Cartridge Alignment On Your Machine Control PanelAppendix Specifications Appendix Acceptable Documents for Faxing, CopyingImportant Notice Appendix Replacing the Fitted Plug You put it into a socketIndex One-Touch dial Tel/fax mode Tel mode Exclusions GuaranteeLimited Guarantee