Samsung SF4500 manual Troubleshooting

Page 69

Symptom

Cause and Solution

 

 

 

 

 

 

You cannot poll another

¥ The fax machine you are polling may be using a Poll Code.

 

 

machine.

 

 

 

 

 

 

 

The fax you receive has got

¥ The machine sending you the fax may be faulty.

 

 

blank spaces on it.

¥ A noisy phone line can cause line errors.

 

 

 

 

 

 

¥ Check your machine by making a copy.

 

 

 

¥ The cartridge may be running out of ink.

 

 

 

 

 

 

Spots on or lines missing

¥ Check if your phone line is noisy.

 

 

from the fax you receive.

¥ Check if the print head is clean by making a copy.

 

 

 

 

 

 

 

 

 

You are receiving poor-

¥ The fax machine sending you a fax may have a dirty scan

 

 

quality copies.

glass.

 

 

 

¥ Check for a noisy phone line.

 

 

 

 

 

 

Are some of the words on the

¥ The machine sending you the fax had a temporary

 

3

fax you receive stretched?

document jam.

 

 

 

 

 

 

Troubleshooting

There are lines on copies or

¥ Check your scan glass for marks, and clean it. See page 3.12.

 

 

 

documents you send.

 

 

 

 

 

 

 

The machine dials a number,

¥ The other fax machine may be turned off, out of paper, or

 

 

but fails to make a connection

cannot answer incoming calls. Speak with the other

 

 

with another fax machine.

machine operator and ask them to sort out the problem.

 

 

 

 

 

 

You cannot store a document

¥ There may not be enough memory to hold the document

 

 

in memory.

you want to store. If the display shows a ÔMEMORY FULLÕ

 

 

 

message, delete any documents you no longer need from

 

 

 

the memory, then reload the document.

 

 

 

 

 

 

Blank areas appear at the

¥ You may have chosen the wrong paper settings in the user

 

 

bottom of each page or on

options set up. See page 2.36 to choose the proper paper

 

 

other pages, with only a small

size.

 

 

strip of text printed at the top.

 

 

 

 

 

 

 

Troubleshooting 3.7

Image 69
Contents Samsung Facsimile Electronics Trademarks Contents Getting Started Operation Troubleshooting Appendix Iii Appendix Getting Started Unpacking Set Up Your MachineLocations and Functions Front ViewRear View Choosing a Location Setting Up Your MachineDocument Tray Connection Diagram AC Power Cord Installing Print Cartridge Getting Started Storing a Print Cartridge in the Storage Unit To store a print cartridge in the storage unitLoading Paper Running Self Test System Setup Adjusting Ringer VolumeSetting Home Positions for Resolution and Contrast Home Resolution Adjusting Speaker VolumeWhen the date and time are correct, press Enter Setting Date and TimeSetting System ID Your Number and Name Operation Control Panel Alarm Lamp Lights when something is wrong CartridgeExpress Letters and Special Characters Number KeypadKeypad Character Assignments Numbers Editing Numbers or NamesInserting a Pause Preparing Documents for Faxing or Copying Sending a FaxSetting Document Resolution and Contrast ResolutionContrast Express Mode Loading Document Sending a Fax After Talking Sending a Fax AutomaticallyCancelling Transmission Confirming TransmissionAutomatic Redial Voice Request Delayed TransmissionSending a Voice Request Answering a Voice RequestEnter the time by using the number keypad, then press Enter Memory Transmission Broadcasting Priority Transmission What is Polling Polling TransmissionBeing Polled By a Remote Machine Adding Documents To a Standby Operation Cancelling a Standby OperationReceiving a Fax Receiving a FaxReceiving Automatically in Tel/Fax Mode Receiving Automatically in Fax ModeReceiving Manually in Tel Mode Receiving Automatically in Ans/Fax ModeReceiving Using an Extension Telephone Polling a Remote Machine Polling ReceptionContinuous Polling Interval Time Making a Copy Making a CopyStoring a Number for One-Touch Dialling One-Touch DiallingDialling a One-Touch Number Using Address LabelSpeed Dialling Storing a Number for Speed DiallingDialling a Speed Number Storing One-Touch or Speed Dial Numbers for Group Dialling Group Dialling for Multi-Address TransmissionUsing Group Dialling Multi-address transmission Searching for a Number in MemorySearching Sequentially through Memory Searching for a Particular First Letter Redial Function ButtonsTone RecallDual Help List Printing ReportsSetting an Option User OptionsSelectable Options Operation Original Operation Troubleshooting Document Jams While Sending a Fax Clearing JamsPaper Jams While the Machine is Printing TroubleshootingIf Jammed Inside the Machine Display Meaning Error MessagesFax Problems Fixing ProblemsTroubleshooting Print Quality Problems Paper Feeding Problems Scanning Problems Clearing Memory MaintenanceCleaning the Document Scanner Troubleshooting Printer Cartridge Maintenance Wiping the Print Cartridge Nozzles and Contacts Cleaning Cartridge Carrier Contacts and Deflector Clean the carrier deflector inside the printer Replacing the Print Cartridge Troubleshooting Maintenance On Your Machine Control Panel Cartridge AlignmentAppendix Specifications Acceptable Documents for Faxing, Copying AppendixImportant Notice Appendix You put it into a socket Replacing the Fitted PlugIndex One-Touch dial Tel/fax mode Tel mode Guarantee Limited GuaranteeExclusions