Paper Feeding Problems
Symptom | Cause and Solution |
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Paper is jammed during | Clear the paper jam. See page 3.3. |
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printing. |
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| ¥ Make sure that there is not too much paper in the bin. |
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| Depending on the thickness of your paper, the bin can hold |
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Paper sticks together. | up to 130 sheets. |
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¥ Make sure that you are using the correct type of paper. |
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| ¥ Remove paper from the bin, and flex or fan it. |
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| ¥ Humid conditions may cause some paper to stick together. |
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| ¥ Make sure that there is not too much paper in the bin. |
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| Depending on the thickness of your paper, the bin can hold |
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Paper fails to feed. | up to 130 sheets. |
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| ¥ Make sure that the envelope guide is not in the envelope |
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| position. |
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| ¥ Remove any obstructions inside the machine. |
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Multiple sheets of paper fed. | ¥ Make sure that there is not too much paper in the bin. |
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| Depending on the thickness of your paper, the bin can hold |
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| up to 130 sheets. |
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| ¥ Make sure that there is not too much paper in the bin. |
| Troubleshooting |
| ¥ Different types of paper may be stacked in the paper bin. |
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| Load paper of only one type, size, and weight. |
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| ¥ When loading paper, do not force the paper down into the |
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| machine. |
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| ¥ If multiple sheets have caused a paper jam, clear the paper |
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| jam. |
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Paper skews or buckles in the | Depending on the thickness of your paper, the bin can hold |
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paper bin. |
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| up to 130 sheets. |
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| ¥ Make sure that the paper guide does not cause the paper to |
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| bow. |
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| ¥ Make sure that you are using the correct type of paper. |
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| ¥ When loading paper, do not force the paper down into the |
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| machine. |
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| ¥ Make sure that the right side of the paper is aligned with the |
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| right edge of the feeder, and the left paper guide is set |
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| against the left side of the paper. |
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| ¥ Make sure that the envelope guide is not in the envelope |
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| position. |
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Troubleshooting 3.9