Panasonic WJ-HD220 Troubleshooting, Phenomenon Cause What to do, When accessing via the network

TROUBLESHOOTING

Phenomenon	Cause	What to do
Power is not turned on.	Power cord not properly connected	Connect the power cord to AC outlet.
Error message "HDD ERROR" is dis-	No disk available	Refer to HDD MAINTENANCE in
played on the monitor.		Appendix to confirm the HDD status.
		Consult your dealer when a malfunction
		is found.
Error message "CH n LOSS (n=1-8)" is	Disconnection of camera, camera	Connect the respective camera, cable,
displayed on the monitor.	cable, or VIDEO IN BNC.	or connector properly.
Error message "THERMAL ERROR" is	Ventilation blocked, or failure of cooling	Remove obstacles, or consult your
displayed on the monitor.	fan	dealer for servicing.
Administrator password cannot be		Reset the recorder to the factory
recalled.		defaults (page 24) and enter a new
		password.
DISK MENU appears when turning on	HDD status may have changed, or a	Check the HDD status referring to HDD
the power.	malfunction may have occurred.	MAINTENANCE. Consult your dealer
		when a malfunction is confirmed.
Camera picture is not displayed on the	Lens cap not removed from the cam-	Detach the lens cap, turn on the
monitor.	era, some device is not turned on, or	device, or adjust the monitor.
	brightness and contrast of the monitor
	are improperly adjusted.
Nine-split display does not function.	QUAD ONLY may be set for MULTI	Set it to ALL.
	SELECT MODE.
Setup menus supplied from the Matrix	The WJ-HD220 does not record non-
Switcher are not recorded.	interlace video.
When accessing via the network:
Remote operations are not accepted	Front panel buttons on the recorder are	Wait until the preceding accesses end.
while BUSY indicator is lit.	being operated, or more than four PCs
	access the recorder.
Slow image refreshment and/or slow	Network is busy.	Wait until the preceding accesses end.
response to operations
Intermittent sound reproduction	Network is busy.
No click sound desired.	Default setting is ON.	Change the setting as follows: Control
		Panel → Sound Multimedia → Sound
		Tab → Explorer → OFF
Cannot search alarm image in the list	Specified date may be later.	Enter a date that is a little older than the
		one you wish to search.
	DISK END MODE is set to CONTINUE.	Old image data are overwritten and
		cannot be searched.
	Over 9 999 of alarm events arose.	Old records were discarded.

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