Panasonic TC-P65VT30 Frequently Asked QuestionsDisposalFAQ Support Information, Questions Answers

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Frequently Asked Questions (FAQ)

If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, visit the Panasonic website for further assistance. (see cover)

Questions

Answers

Picture

How do I view the picture from devices such as a: Cable/Satellite box, game console, Blu-ray or DVD player?

Why is there no picture or just a blue, black or snowy screen being displayed?

Why doesn’t the picture look like it is in High Definition?

Why do black bars appear on the top and bottom and/or sides of the screen?

Why is the picture snowy when “ANT/Cable in” is selected?

Why is the picture chaotic and/ or torn and/or with a buzz in the speakers?

Why is there a black box on the screen?

Why is the screen blank and the power indicator blinking?

Why do some small spots on the screen remain bright or dark?

Press the INPUT button on the remote to select the correct input source.

Check that the device is turned on and functioning correctly.

Check if the power cord is plugged in and the TV is turned on (front red LED light should be on; not blinking)

Press the INPUT button on the remote to select the correct input source.

Ensure all connections are correct and secure.

When using external video source, such as a Cable/Satellite box or DVD player, check that the device is on and functioning correctly.

Press MENU on the TV’s remote control. If the menu is displayed, then the TV is working; recheck above steps.

Press the INFO button on the remote to confirm the type of signal being received (p. 19). HD signal should be 720P, 1080i or 1080p. Select a High Definition channel from your HD source (Cable, Satellite or fiber optic service). HD channels sometimes broadcast non-HD content.

Ensure that your HD source (HD box, Blu-ray player, etc.) is connected to the TV with an HDMI or Component cable and set to output an HD video signal.

Change the format (aspect ratio) of the picture by pressing the FORMAT button on the remote control. (p. 20)

Check the aspect settings on your external video source, such as Cable/Satellite box, DVD/Blu-ray Disc player, etc.

Note: Some content, such as film-based movies, are available in extra-wide format. Top and bottom bars are unavoidable.

When using a cable service (without a box), check that all connections are secure.

When using a cable or satellite box, change the connection (wiring) to Composite, Component or HDMI. (p. 12)

If you’re using an antenna, then check that connections are secure. Change the position or direction of the antenna and check the “Signal meter”. (p. 49)

Check if electrical products such as kitchen appliances, fluorescent lights or light dimmers are nearby. They may interfere with the TV’s picture.

Try viewing a picture from another device, such as a DVD player or a game console, to narrow down the source of the problem.

Change settings of Closed Caption (CC). (p. 19, 54)

The TV has gone into shutdown mode to protect itself. Try unplugging it for a few minutes and connecting it again. If there was a temporary power surge on the AC line it may now be OK. If the blinking returns, call 1-877-95VIERA (U.S.A.) or 1-866-330-0014 (Canada).

The Plasma panel is made up of a few million pixels and is produced with advanced technology through an intricate process. Sometimes a few pixels may be bright or dark. These pixels do not indicate a defective panel and will have no impact on the performance of the TV.

Frequently Asked QuestionsDisposal(FAQ) Support Information

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Contents Viera English Español55.1/64.7 inches measured diagonally 55,1/64,7 pulgadas medidas diagonalmenteSet up Do not display a still picture for a long timeTypical still images Contents Important Safety Instructions Safety PrecautionsTo prevent fire or electric shock AC Power Supply CordHandling the power supply cord When Moving the Plasma TVAbout Prevention of Accidental Ingestion About Prohibition of DisassemblyHeating About 3D EyewearFCC Statement Accessories Optional AccessoriesAccessories Removing the pedestal from the TV Getting started Accessories/Optional AccessoriesAssembly screws Attaching the pedestal to TVDo not disassemble or modify the pedestal Installing the remote’s batteriesConnection Panels Connections Accessories/OptionalAccessories ConnectionsVideo adapter white AV cable connectionCable Binding Instructions Audio connectionPC / Computer connection VGA RS232C connectionIdentifying Controls TV controls/indicatorsRemote control Switches TV On or Off Standby Displays 3D settings. pIdentifying Controls First Time SetupTurn the TV On with the Power button Configure your viewing modeSelect scan type ANT/Cable setupSelect signal type Cable/Antenna Label the inputs for easy identification Label inputsStarted First Time Configure Network settingsAdjust the Clock Set clock SetupWPS Wi-Fi Protected Setup Complete First time setupAbout wireless LAN Wireless network First time setupTurn power on Watching TVSelect a channel number Change aspect ratio and Zoom the picture Display the SUB MenuCall up a favorite channel Watching TV Password setting/enteringEntering characters Operate USB keyboardSelect the item Set each item Using Viera ToolsDisplay the Input select menu Select the input mode Press Game to switch to the game screenExternal devices Viewing 3D images on TV 3D Eyewear 3D Eyewear case Viewing 3D images on TVAttaching Ferrite Core Charging the 3D EyewearAfter Use Using PrecautionsWearing the 3D Eyewear View3D settings Adjust 3D images Change the view 3D⇔2D3D images on TV Using Media player Basic features for Media playerMedia information Select the data Photos/Videos/Music Using MediaInsert Media SD card or USB flash memory Display Media player Select DrivePhotos view Slideshow settingsSoundtrack settings SlideshowUsing Media player SortPhoto options Repeat playback Select Video options in Setup SUB MenuVideo options Videos viewMedia player UsingOther settings in Media player Music optionsEquipment only Viera LinkTM Hdavi ControlTMVersion Hdmi cableViera Link Connections with Viera Link function Viera LinkTM Hdavi ControlTMSelect Viera Link Display the menu Select Viera Link settings in SetupSelect and make other settings Viera Link settings and Available featuresEnergy saving mode Automatic Input SwitchingPower on link Power off linkPress to go back to the previous ScreenSet Viera Link menu and Available featuresDisplay the Viera Link menu Select the item SelectViera Link control only with the TV’s remote control Speaker controlBack to TV Using Network camera p Using Network servicesUsing Dlna feature Home network p Dlna remote controlUsing Network services Contact your Broadband service providerSelect wired or wireless connection Connecting to the InternetConnection test Display the menu Select Network settingsSelect the settings and set Wireless network Confirm Current settings and statusWireless network Wireless network setting IP address/DNS settingsProxy setting Edit the name and press OK Select Software updateEdit the name of this TV Select Viera network nameDisplay the Home screen ServicesOther settings Viera Connect Enjoy Internet ServiceView/Play Select contentsDisplay Viera Tools Select the Dlna Select serverDisplay Viera Link menu Viera Link control only with the TV’s remote control pDefault camera setting p Network CameraANT/Cable setup and operation Editing and Setting ChannelsDisplay the menu Select Setup Select ANT/Cable setupSetting Channels Signal meter Check signal strengthManual program Set manually Select the menu How to Use Menu FunctionsSelect the item and adjust Display the menuHow to Use Menu Functions Hdmi settings Settings ItemsAdjustments Adjustments PC adjustmentsAudio settings Adjust Audio quality Mode On/Off Settings Items Item Description Mode OffChannel Mode Program ModeSetup Other function settings Movie Ratings Mpaa Ratings List for parental controlAspect Ratio Technical InformationAspect Ratio Format SizeData format information SD Card/USB flash memory warning messages2D→3D Simulated 3D Digital Audio OUT terminal Technical Information Support InformationViera LinkTM Hdavi ControlTM Hdmi connectionInput signal that can be displayed Side barsPC Input Terminals Pedestal Care and CleaningDisplay panel CabinetHow to remove the battery Do not disassemble this product except when disposing of itDisposal Questions Answers Frequently Asked QuestionsDisposalFAQ Support InformationQuestions Why is the sound unusualDistorted, low volume or NetworkingNetworking Frequently Asked Questions FAQ Support InformationFeatures SpecificationsSpecifications Support Information Page Index Support Information IndexLimited Warranty for U.S.A. and Puerto Rico only Customer Services Directory United States and Puerto Rico Accessory Purchases United States and Puerto RicoFor hearing or speech impaired TTY users, TTY Panasonic Product Limited Warranty Limited Warranty for CanadaSupport Information Limited Warranty for CanadaCustomer’s Record Anotación del clienteAmbler Drive