Troubleshooting

If there is a problem, it does not mean a malfunction. Before sending for repair, please examine your device according to the following:

The DVD recorder does not power on.

The disc tray cannot be closed.

Your DVD recorder does not respond to any button being pressed, and the display shows “PROCESS”.

Your DVD recorder does not respond to any button being pressed.

The remote control does not work.

No picture.

The picture appears stretched or squeezed.

Poor playback on DVD recorder (dis- torted picture/distorted sound).

No sound from TV or speakers.

•The power cord may be loose or not plugged in. Please make sure that the power cord is secure in the AC socket.

•The unit may be in standby mode. Turn the unit on with the “POWER” button on the remote control or the button “STANDBY/ON“ on the front panel of the DVD recorder.

•The disc may not be properly placed. Please place the disc in again.

•The device is in initial installation mode. Switch on the TV and select the audio/video programme of your TV set (e.g. AV1 or AV2), if necessary. The virgin mode setup page appears. Please refer to section “Initial installation” in chapter “Installing your DVD recorder” (see pages 26-27).

•There is no power. Check if the power cord is secure in the AC socket and the device.

•A programmed recording (timer) is currently being made. If desired, cancel the recording with the Stop button “J” or the button “STAND- BY/ON”.

•There is a technical problem. Disconnect the device from the power out- let for 30 seconds and plug in the power cord again.

•Make sure you are aiming the remote control directly at the DVD recorder’s remote control sensor, located on the front of the device.

•There is a technical problem. Take out the battery from the battery com- partment, wait for 10 seconds and re-insert it.

•Make sure there are no obstacles between the remote control and the device.

•The battery may be used up. Change the battery in the remote control.

•You could be using the remote control too far away. Try closer to the recorder.

•Make sure the video cable connecting the DVD recorder to your TV is secure.

•The TV is not set to the DVD/Video mode. Set the TV to the audio/video programme (e.g. AV1 or AV2).

•The video aspect ratio may be set wrong for your television type. Enter the OSD menu and select the menu “Audio/Video”. Change the “TV shape” setting to 4:3 panscan if you are using a standard TV, or change to 16:9 if your TV is a wide-screen type.

•Your TV set is not properly set.

•The disc may be dirty. Try cleaning the disc.

•Sometimes there may be short picture interferences that are not caused by your DVD recorder.

•The volume is set to minimum. Raise up the volume.

•Make sure the audio cables connecting the DVD recorder to your speakers, TV or receiver are properly connected.

•The movie is paused. There is no sound during pause or search modes.

•There may be a mistake in the sound settings. Reset to the original set- tings.