Pentair Intellitouch ScreenLogic manual ScreenLogic Tips and FAQs

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ScreenLogic Tips and FAQs

Use the following information to resolve general ScreenLogic operation issues.

ScreenLogic Technical Support Questions

Before contacting Pentair Water Technical Support, please note that Technical Support personnel can only assist with relevant questions regarding IntelliTouch ScreenLogic hardware and software. IntelliTouch ScreenLogic can only be used with the provided ScreenLogic PDA, Tablet, and in-wall Touch Screen devices. Technical support for non-supported devices is not available. Please consult your manufacturer documentation for other questions.

For Technical Support contact information, see page viii.

Note: If you purchased a PDA, In-wall touch screen, or Tablet, a CD-ROM is also included that contains the ScreenLogic PC interface for your Windows XP computer.

Why does the Configuration program say “Looking for Controller”?

If the Configuration program displays “Looking for controller,” for longer then 60 seconds when you start IntelliTouch ScreenLogic, this may indicate a communication problem somewhere in the system. If ScreenLogic has been previously working without a problem, try the following steps to resolve the problem:

1.Make sure your wireless ScreenLogic device (PDA and/or Tablet) are connected to the ScreenLogic wireless router. In most cases, the easiest way to re-establish a connection is to perform a cold boot of the ScreenLogic device:

a.PDA – Use the PDA stylus to push the reset button located on the back side of the PDA. The PDA reboot process takes approximately 30 seconds. If a wireless connection does still not exist, make sure that the wireless radio has not been disabled. Press the wireless enable/disable button to enable the wireless radio. See page 8 for more information about this button.

b.Wireless Tablet – Press the Suspend button located on the left-side of the Tablet for approximately 4 seconds. The Tablet reboot process will take approximately 20 seconds.

c.If step 1 does not fix this issue, go to step 2.

2.Locate your ScreenLogic Protocol Adapter and wireless router. Verify the wireless router Power LED in on. These two devices should be located near one another. Cycle the power to both of these devices. You can use a paper clip to reset the Protocol Adapter by pressing the recessed reset button. You can unplug and plug back in the wireless router to reset it.

3.Verify the wiring to the protocol adapter and IntelliTouch Load Center.

My ScreenLogic device stopped responding to inputs or is acting strangely.

Just like your computer sometimes requires a reboot to solve a problem, your ScreenLogic interface device may also require a periodic reboot.

a.PDA – Use the PDA stylus to push the reset button located on the back side of the PDA. The PDA reboot process takes approximately 15 seconds. If a wireless connection does still not exist, make sure that the wireless radio has not been disabled (refer to page 8 for the wireless enable/disable button)

b.In-wall Touch Screen – Press the four-way directional round button located on the lower right of the in-wall for approximately four seconds. The In-wall reboot process will take approximately 20 seconds.

c.Wireless Tablet – Press the Suspend button located on the left-side of the Tablet for approximately four seconds. The Tablet reboot process will take approximately 20 seconds.

IntelliTouch ScreenLogic User’s Guide

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Contents IntelliTouch ScreenLogic User’s Guide Pentair Water Pool and Spa, Inc Contents Configuring ScreenLogic Using ScreenLogic Frequently Asked Questions FAQs and TroubleshootingAppendix Glossary 102Important Safety Precautions Important Safety Precautions Vii Technical Support About this User’s GuideRelated IntelliTouch Manuals Introduction IntelliTouch System OverviewLoad or Power Center IntelliTouch System ComponentsIntelliTouch Interfaces IntelliTouch ScreenLogic in your home IntelliTouch ScreenLogic Interface Accessory Kits IntelliTouch Interface ScreenLogic KitsBlank PDA, in-Wall Touch Screen Tablet Overview Personal Digital Assistant PDA Description PDA Front and Side ViewsPDA Rear View In-Wall Touch Screen In-Wall Touch Screen ControlsTablet Overview Tablet Controls and LightsTablet Functions Tablet LightsCold Boot/Power On-Off/Reset PDA Using your ScreenLogic InterfaceImportant Precautions Tablet, PDA, and In-wall Touch Screen Save System Settings Tablet and In-Wall Touch ScreenBattery and Power Management Tablet Low Battery Condition Tablet and PDAPower on and OFF Tablet and PDA Battery and Power Management PDAInstallation Tools Required Before You BeginConnection Steps Summary Less walls and ceilings equals better wireless reception ScreenLogic Location RequirementsRecommended Wireless Router and Protocol adapter Location Location Requirements Cable Distance LimitsProtocol ScreenLogic Adding Range Extender Kit for Large Home and Properties Connecting without Broadband Internet Access Connecting to your Home Network with Broadband Access Connecting to an existing home networkRJ11 for DSL Coax for Cable Connect to the Protocol Adapter Proceed to Connect to the Personality Board,Connecting to the Personality Board Personality board Connector J7 or J8 To start up the system Blank Configuring ScreenLogic Accessing IntelliTouch ScreenLogic Configuration Program Compatibility with IntelliTouch Systems Start the Configurator Utility on the PDATransfer Time from the Configurator Utility Start ScreenLogic ProgramScreenLogic Configuration and Maintenance Screen General SettingsName Description Calibrating Temperature Sensors Changing the Display to Show Fahrenheit to CelsiusSetup Circuits Feature Circuit Configuration Button Special Lights ButtonFeature Macro Circuits Overview Freeze ProtectionAssign a Circuit Name and Function IntelliTouch Circuit Functions IntelliTouch Circuit Names Creating a Feature Circuit Macro Display a Circuit Function Button on the Main Screen Creating Custom Names for Auxiliary CircuitsIntelliTouch Indoor Control Panel Circuit Names Configure Other Equipment Circuits Assigned to Valve Assign a circuit to a valvePump on during heater cool-down Select this check box if you Configuring Valve Actuators Setting up Additional Equipment Setting up a Two-Speed PumpSetup Solar Equipment and Heat pump option Set a Cool-Down Cycle for the HeaterChlorine Generator Enable Manual Spa Heat ControlActivate the Chlorinator Control Interface Configure IntelliFlo Filtering dialog Configure IntelliFlo Configure IntelliFlo Configure iS10 Spa-Side Remote Configure iS4, iS10, and QT4 QuickTouch Using ScreenLogic Home Screen Main Screen Pool/Spa heat controls The HeatSource Configuring Pool and Spa Heating System Options Changing Spa Heat Settings Change the Pool and Spa TemperatureChanging Pool Heat Settings Main Lights ScreenColor Lights Tab Lights Screen Dim LightsSpecial Lighting Features Lights Screen Configure Set Colors Tab Color Set Name DescriptionLights Screen Configure Swimming Colors Tab Color Set Lighting Feature Set up Swimming Colors Color SwimSwitching Lights All on/All off Color SyncColor light show and fixed color buttons Lights Screen IntelliBriteSave and Recall buttons Schedule Screen Schedule Feature Schedule Run Once Screen Run-Once Timer Schedule Egg Timer Screen Setting the Egg Timer Count Down History Screen Equipment System Status Screen System Delay Cancel Feature System Error MessagesEnable/Disable Spa-Side Remotes Equipment Chlorinator Screen Chlorinator Status and Controls ScreenEquipment IntelliFlo Screen IntelliFlo Status and IntelliFlo Controls ScreenIntelliFlo Status and IntelliFlo Controls Screen IntelliFlo Status and IntelliFlo 4x160 Controls Screen IntelliFlo Output Pump Off/Pump On See page 80 for detailsBlank Frequently Asked Questions FAQs Troubleshooting ScreenLogic Tips and FAQs ScreenLogic Technical Support QuestionsScreenLogic Error Messages To enter wireless settings for the TabletIntelliTouch ScreenLogic User’s Guide PDA First Time Setup Instructions IntelliTouch ScreenLogic User’s Guide PDA On/Off Button Turn off Backlight PDA Tips and FAQsStarting Up the Tablet How can I calibrate the PDA screen?Do I need to load any software to get started? Is there anything I need to assemble before I turn it on?My Digital Tablet will not switch on Connecting Please Wait messageHow do I switch the Tablet off? How do I make the panel brighter/darker?Cleaning the Touch Screen Tablet comes with a desktop cradle what are its functions?IntelliFlo Alarms and Warnings Suction BlockageIntelliFlo 4x160 Alarm and Warnings Alarm and warnings LED sequenceAppendix Range Extender Kit Description ScreenLogic Wireless Connection Kit Load Center to Protocol Adapter wireless connection diagramConnecting remotely to your system HomeLogic Management and Control Solution In-Wall Touch Screen Installation Installation is complete Glossary Glossary 104 Page 520493 Rev. C
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