Polycom HDX manual Refreshing Entries from the Polycom Global Directory Server

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User’s Guide for Polycom HDX Room Systems

To delete a group from Favorites:

1From the Favorites or Directory screen, highlight the group name.

2 Press on the remote control or select Options > Delete Group.

When you delete a group, all entries in that group are deleted. If you want to keep these entries, be sure to assign them to a new group before you delete the old group.

To view or call a group:

From the Favorites screen or Directory screen, highlight the group name, then do one of the following:

To view the contacts inside the group, press the center Select button on the remote control.

To place a call to the group, press the Call button on the remote control. Depending on how your system is configured, it attempts to call the group using a pre-defined list of call types. Contact your system administrator for more information.

You cannot call a group that contains another group, and you cannot call a group that exceeds your system’s multipoint calling capability.

Refreshing Entries from the Polycom Global Directory Server

The global directory entries are periodically refreshed on systems registered to the Polycom Global Directory Server. You can also manually refresh the global directory entries on your system.

To manually refresh Polycom GDS entries:

1Press Directory on the remote control.

2 Select Group > Polycom GDS.

3 Select Options > Refresh.

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Polycom, Inc.

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Contents User’s Guide for Polycom HDX Room Systems USA Contents User’s Guide for Polycom HDX Room Systems User’s Guide for Polycom HDX Room Systems Using the Remote Control Powering the System On and Off Power On Self Test PostCalling and Answering Answering a CallPlacing a Call Calling by Entering a Name or NumberCalling from the Recent Calls List Calling a Speed Dial Entry Select System Utilities Calendar from the Home screenFrom You can call By dialing Ending a CallTypes of Video Calls You Can Make Participating in an Encrypted Call Points to note about special dialing scenariosNear or Selecting and Adjusting a Camera or Other Video SourceControlling What You See To adjust a Polycom EagleEye View camera Starting and Stopping Camera Tracking with EagleEye Director Setting and Using Camera Presets Scroll to Dual Monitor Emulation and press Switching Between Full-Screen Video and the Home ScreenEnabling Dual Monitor Emulation Last layout viewed is used for the next call Showing, Moving, and Turning Off the PIP Display to Specifying When to Display the PIPSelect this setting To show the PIP Adjusting Volume Controlling What You HearMuting the Microphone Points to note about muting the microphoneShowing Content Showing Content with People+Content IPPoints to note about People+Content IP Enjoying Stereo Audio in Video CallsResolution Refresh rates Hz Resolution Polycom HDX 9004, Polycom HDX 9002, Polycom HDX 9001systemsShowing Content from a Document Camera, VCR, or DVD Player Showing Content with Polycom People on Content Select People on ContentControlling Recording Devices Using the Polycom UC BoardWorking with Directory Entries and Favorites Searching the Directory Select Options Add a Contact Select Create Contact Setting DescriptionAdding, Editing, and Deleting Favorites Select Add from Directory Points to note about deleting contactsDirectory Groups Choose Options Add to FavoritesSelect Options New Group Points to note about groupsRefreshing Entries from the Polycom Global Directory Server Select Group Polycom GDS Select Options RefreshIcon Presence Description Including Multiple Sites in CallsContacts with Presence Placing a Multipoint Call Passwords for Multipoint Calls Multipoint Viewing ModesSystems with See this Hosted by Allows chair control if Using Chair Control for Multipoint CallsClick Place a Call Temporarily Refusing Calls Changing the Way Calls Are AnsweredScroll to Mute Auto Answer Calls and press Answering Video Calls AutomaticallyMuting Automatically Answered Video Calls Logging In and Out Allowing Video Display on the WebScroll to Allow Video Display on Web and press Keyboard onPress the Answer soft key on the conference phone Using Polycom Conferencing for Microsoft Outlook User’s Guide for Polycom HDX Room Systems Icon Presence State Description Muting in a Cccp Call Using Avaya Network Features with Video Calls Customizing Your Workspace Allowing the Far Site to Control Your CameraDisplaying the Far Site’s Name When the Call Connects Hearing Audio Confirmation When You DialAdjusting for Room Lighting Scroll to Keypad Audio Confirmation and pressPolycom Solution Support Scroll to Backlight Compensation and press
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