Polycom HDX Including Multiple Sites in Calls, Contacts with Presence, Icon Presence Description

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User’s Guide for Polycom HDX Room Systems

Contacts with Presence

If your system is automatically provisioned and registered to a global directory server, your Favorites might include default LDAP group members and up to 200 global Contacts stored by the presence service.

If the system is registered with a global directory, you could see the following icons next to Contacts on the Favorites screen.

Icon	Presence	Description

	Available	The system is set to Available and is registered
		with a presence service.

	Do Not Disturb	• The system is set to Do Not Disturb and is
		registered with a presence service.
		or
		• The system is set to Available but is in a call
		and is not available to receive another call.

	In a Call	The system is set to Available and is registered
		with a presence service. It is in a call but is
		available to receive another call.

	Unknown Presence	The presence state is unknown. The Contact
		was created locally or is not registered with a
		presence service.

	Idle	The system is a desktop client that is available
		but is currently idle.

	Offline	The system is powered off or is offline.

You can view Contact details in the system’s local interface. Highlight the Contact and press . A dialog appears with the display name, address, call speed, and group.

Including Multiple Sites in Calls

Your system might be configured to participate in multipoint calls. During a multipoint call, multiple sites can see and hear each other. You can also share content in a multipoint call, just as you can in a point-to-point call.

You can host multipoint calls using a video conferencing system with multipoint capabilities, or you can use a bridge such as the Polycom RMX 1000, Polycom RMX 2000, or Polycom MGC™.

Polycom, Inc.

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Contents User’s Guide for Polycom HDX Room Systems USA Contents User’s Guide for Polycom HDX Room Systems User’s Guide for Polycom HDX Room Systems Using the Remote Control Power On Self Test Post Powering the System On and OffCalling and Answering Answering a CallCalling by Entering a Name or Number Placing a CallCalling from the Recent Calls List Select System Utilities Calendar from the Home screen Calling a Speed Dial EntryEnding a Call Types of Video Calls You Can MakeFrom You can call By dialing Points to note about special dialing scenarios Participating in an Encrypted CallSelecting and Adjusting a Camera or Other Video Source Controlling What You SeeNear or To adjust a Polycom EagleEye View camera Starting and Stopping Camera Tracking with EagleEye Director Setting and Using Camera Presets Switching Between Full-Screen Video and the Home Screen Enabling Dual Monitor EmulationScroll to Dual Monitor Emulation and press Last layout viewed is used for the next call Showing, Moving, and Turning Off the PIP Specifying When to Display the PIP Select this setting To show the PIPDisplay to Controlling What You Hear Adjusting VolumeMuting the Microphone Points to note about muting the microphoneShowing Content with People+Content IP Showing ContentPoints to note about People+Content IP Enjoying Stereo Audio in Video CallsResolution Refresh rates Hz Polycom HDX 9004, Polycom HDX 9002, Polycom HDX 9001systems ResolutionShowing Content from a Document Camera, VCR, or DVD Player Select People on Content Showing Content with Polycom People on ContentUsing the Polycom UC Board Working with Directory Entries and FavoritesControlling Recording Devices Searching the Directory Setting Description Adding, Editing, and Deleting FavoritesSelect Options Add a Contact Select Create Contact Points to note about deleting contacts Select Add from DirectoryChoose Options Add to Favorites Directory GroupsSelect Options New Group Points to note about groupsSelect Group Polycom GDS Select Options Refresh Refreshing Entries from the Polycom Global Directory ServerIncluding Multiple Sites in Calls Contacts with PresenceIcon Presence Description Placing a Multipoint Call Multipoint Viewing Modes Passwords for Multipoint CallsSystems with See this Using Chair Control for Multipoint Calls Click Place a CallHosted by Allows chair control if Changing the Way Calls Are Answered Temporarily Refusing CallsAnswering Video Calls Automatically Muting Automatically Answered Video CallsScroll to Mute Auto Answer Calls and press Allowing Video Display on the Web Logging In and OutScroll to Allow Video Display on Web and press Keyboard onPress the Answer soft key on the conference phone Using Polycom Conferencing for Microsoft Outlook User’s Guide for Polycom HDX Room Systems Icon Presence State Description Muting in a Cccp Call Using Avaya Network Features with Video Calls Allowing the Far Site to Control Your Camera Customizing Your WorkspaceHearing Audio Confirmation When You Dial Displaying the Far Site’s Name When the Call ConnectsAdjusting for Room Lighting Scroll to Keypad Audio Confirmation and pressScroll to Backlight Compensation and press Polycom Solution Support

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