Yamaha PJP-100H owner manual Q4 Other problems, Audio is interrupted

Page 53

 

 

Troubleshooting

 

 

 

Problem

Cause

Remedy

A call cannot be received.

The connection mode settings of this unit and

A unit in the mesh connection mode cannot

 

the other unit are different.

communicate with a unit in a cascade

 

 

connection mode. Set the two units to the

 

 

same connection mode (page 27).

 

 

 

 

The IP/SIP settings of this unit and the other

A unit using the SIP address cannot

 

unit are different.

communicate with a unit using the IP

 

 

address. Enable or disable the SIP server

 

 

operation as required so that both units use

 

 

the same type of address (page 27).

 

 

 

 

The SIP server is not running.

Consult your system administrator.

 

 

 

The audio from the other unit cannot

The microphones are muted on the other

Cancel mute on the other unit.

be heard.

unit.

 

 

 

 

The audio is interrupted.

The required bandwidth is not reserved.

Check that the bandwidth required for

 

 

communication is reserved (page 8).

 

 

 

 

A network fault occurred.

Wait until the fault is released.

 

 

 

 

 

Consult your system administrator.

 

 

 

 

The LAN cable is not connected properly.

Check that the LAN cable is connected

 

 

firmly.

 

 

 

 

 

 

Q4: Other problems

 

 

 

 

 

Problem

Cause

Remedy

The audio output is delayed.

The required bandwidth is not reserved.

Check that the bandwidth required for

 

 

communication is reserved (page 8).

 

 

 

The unit generates feedback noises.

The unit is located against a wall.

Locate the unit at a certain distance from a

 

 

wall.

 

 

 

 

An object is placed near this unit.

Avoid placing an object in front of the

 

 

microphones.

 

 

 

 

This unit is used in a room with high

Place objects with high sound absorbance in

 

reverberation.

the room by avoiding the positions in front of

 

 

the microphones.

 

 

 

 

 

Avoid talking at a loud voice to reduce

 

 

reverberations.

 

 

 

The password is forgotten.

 

Reset this unit to restore the factory settings

 

 

(page 50).

 

 

 

INFORMATION

ADDITIONAL

 

 

English

49

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Contents IP audio conference system Important Safty Instractions FCC Information for US customers Iii Contents Settings from the PC FeaturesAudio conference through networks Arrayed microphones and speakers for high audio qualityAbout trademarks Supplied AccessoriesAbout this manual Top panel Controls and FunctionsDC in 12V terminal Right side panelAudio in terminal Audio OUT terminalSerial label OtherSerial terminal Arrayed speakers Bottom panelDisplay 192.168.100.200Menu Address To configure the settings from a PC Preparation ProcedureTo use this unit with a SIP server LAN cableTo exit the standby mode and switch this unit on again Connecting this unitStandby mode If the IP address display is ???.???.???.??? Registering the network settings of this unitObtaining the IP address automatically To check if the correct network information is obtainedSettings Network Settings Sound Settings General Settings Menu Settings Call History OnlineNetwork Settings IP Address Subnet Mask Default Gateway IP ???.???.???.??? Menu AddressSubnet Mask 255.255.255.000 Enable DisableIP Adress 192.168.100.200 Press or to select 3. Default Gateway Then press Default Gateway 000.000.000.000DNS Server 000.000.000.000 Press or to select 4. DNS Server, Then pressTake the positions of the talkers in consideration Installing this unit in the conference roomAbout installation environment Making a Call Menu Address CancelCalling another unit by specifying an IP address 192.168.100.20To mute the microphone 192.168.0.10To make a call involving multiple Locations Address Book Headquarter Branch a Branch B Calling another unit using the address bookCalling another unit in online status Online 192.168.0.20Calling another unit using the call history Online 192.168.0.20 CancelCall History Headquarter Branch a Press or to select 2. Call History, Then pressCall History Headquater Branch a CancelWhile having an incoming call, press Answering a CallTo deny the call Carry out the procedure in Answering a Call Carry out one of the following procedure during a callTalking with Multiple Locations To call another location during a callWhen Speaker Mode is other than Divide When Speaker Mode is set to Divide192.168.100.20 192.168.100.30 Menu Address 192.168.100.20 192.168.100.30 192.168.100.40 Menu AddressPress or to select 4. Change location Then press Change Location 192.168.100.20 192.168.100.30 Menu AddressPress during call Press or to select the menu category Then press Configuring SettingsConfiguring settings using the keys on this unit To return to the previous menu without saving the setting Configuring settings using the web menuTo confirm the setting, press Change the parameterManaging address book information Setting Menu ListConfiguring network settings Configuring the connection mode Configuring the Dhcp server settingsConfiguring the NAT traversal setting Configuring the SIP server settingSelecting the audio pickup area Microphone mode Configuring sound settingsConfiguring the speaker mode Using the web menuConfiguring the audio connection function Configuring the room sizeConfiguring the external input/output Setting Configuring general settings Storing the call history Setting the passwordRestoring the factory settings Registering a new address Editing Address BookEditing an existing address Deleting an address Registering the SIP server information Using the SIP ServerWeb menu, click SIP Server Click SubmitTokyohq@sales.yama 2006.05 09 48 Menu Address Display in SIP server operationCalling another unit by dialing the user Initial displayWeb menu, click Sntp Server Setting Date and TimeViewing the call history file Contents of call history fileManaging the Call History Confirming the System Log Message of This Unit syslog Web menu, click Syslog SettingMaximum number of locations by Cascade connection What is cascade connection ?Display in cascade connection Configure the setting of the cascade serverConfigure the settings Cascade clients Software Licensing Agreement Updating the FirmwareFirmware Update ver. DT1.12-V1.6x Yes 2. No Settings General Settings Restore Settings Firmware UpdateFirmware update process takes a few minutes to complete When the firmware update is completeUpdating the firmware manually Press To cancel the firmware updateQ1 LED indicators do not light up TroubleshootingWeb menu cannot be opened Q2 Web menu setting is not availableCall cannot be originated Q3 Call is impossibleAudio is interrupted Q4 Other problemsRestore Settings Yes 2. No Resetting the UnitResetting using the keys on this unit To cancel resetting in the middleClick Restore Factory Settings Resetting using the web menuWeb menu, click Restore Factory Settings Obtaining the audio characteristic information Obtaining the Setting Information for Support on this UnitClick Download Setting Information in the web menu Click SaveSpecifications Page All rights reserved