Yamaha PJP-100H owner manual Troubleshooting, Q1 LED indicators do not light up

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Troubleshooting

Refer to the following tables when this unit does not function properly. If the problem you are experiencing is not listed or if the instruction does not help, contact the nearest authorized YAMAHA dealer or service center.

First, check if the microphone indicators light up. If the indicator is turned off, see “Q1: LED indicators do not light up” below. Otherwise, consult one of the following description pages according to the problem.

“Q2: Web menu setting is not available” (page 47)

“Q3: Call is impossible” (page 48)

“Q4: Other problems” (page 49)

Q1: LED indicators do not light up

Problem

Cause

Remedy

The microphone indicators do not

This unit is not turned on.

Check that the AC adapter and power cable

light up.

 

are connected properly.

 

 

 

 

The power cable is not connected to the AC

Check that the power cable is connected to

 

outlet.

the AC outlet properly.

 

 

 

 

The main or branch circuit breaker is shut

If the circuit breaker is tripped to “OFF”, set

 

off.

it to “ON”.

 

 

 

 

 

If the circuit breaker is “ON”, set it to “OFF”

 

 

then “ON” again.

 

 

 

 

There is a power failure.

Wait until the power supply is restored.

 

 

 

 

Power is not supplied to the AC outlet.

If another appliance can neither be turned on,

 

(Carry out the test by connecting another

have the power outlet or power wiring

 

electrical appliance to the AC outlet.)

serviced.

 

 

 

 

 

If another appliance can be turned on, have

 

 

this unit serviced.

 

 

 

 

The microphones are muted (the MIC MUTE

Press MIC MUTE so that the MIC MUTE

 

LED lights up).

LED is turned off.

 

 

 

46

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Contents IP audio conference system Important Safty Instractions FCC Information for US customers Iii Contents Audio conference through networks FeaturesSettings from the PC Arrayed microphones and speakers for high audio qualityAbout trademarks Supplied AccessoriesAbout this manual Controls and Functions Top panelAudio in terminal Right side panelDC in 12V terminal Audio OUT terminalSerial terminal OtherSerial label Arrayed speakers Bottom panelDisplay 192.168.100.200Menu Address To use this unit with a SIP server Preparation ProcedureTo configure the settings from a PC LAN cableTo exit the standby mode and switch this unit on again Connecting this unitStandby mode Obtaining the IP address automatically Registering the network settings of this unitIf the IP address display is ???.???.???.??? To check if the correct network information is obtainedNetwork Settings IP Address Subnet Mask Default Gateway Menu Settings Call History OnlineSettings Network Settings Sound Settings General Settings IP ???.???.???.??? Menu AddressSubnet Mask 255.255.255.000 Enable DisableIP Adress 192.168.100.200 DNS Server 000.000.000.000 Default Gateway 000.000.000.000Press or to select 3. Default Gateway Then press Press or to select 4. DNS Server, Then pressTake the positions of the talkers in consideration Installing this unit in the conference roomAbout installation environment Calling another unit by specifying an IP address Menu Address CancelMaking a Call 192.168.100.20To mute the microphone 192.168.0.10To make a call involving multiple Locations Calling another unit in online status Calling another unit using the address bookAddress Book Headquarter Branch a Branch B Online 192.168.0.20Call History Headquarter Branch a Online 192.168.0.20 CancelCalling another unit using the call history Press or to select 2. Call History, Then pressBranch a Cancel Call History HeadquaterWhile having an incoming call, press Answering a CallTo deny the call Talking with Multiple Locations Carry out one of the following procedure during a callCarry out the procedure in Answering a Call To call another location during a call192.168.100.20 192.168.100.30 Menu Address When Speaker Mode is set to DivideWhen Speaker Mode is other than Divide 192.168.100.20 192.168.100.30 192.168.100.40 Menu AddressPress or to select 4. Change location Then press Change Location 192.168.100.20 192.168.100.30 Menu AddressPress during call Press or to select the menu category Then press Configuring SettingsConfiguring settings using the keys on this unit To confirm the setting, press Configuring settings using the web menuTo return to the previous menu without saving the setting Change the parameterManaging address book information Setting Menu ListConfiguring network settings Configuring the NAT traversal setting Configuring the Dhcp server settingsConfiguring the connection mode Configuring the SIP server settingConfiguring sound settings Selecting the audio pickup area Microphone modeUsing the web menu Configuring the speaker modeConfiguring the audio connection function Configuring the room sizeConfiguring the external input/output Setting Configuring general settings Storing the call history Setting the passwordRestoring the factory settings Editing Address Book Registering a new addressEditing an existing address Deleting an address Web menu, click SIP Server Using the SIP ServerRegistering the SIP server information Click SubmitCalling another unit by dialing the user Display in SIP server operationTokyohq@sales.yama 2006.05 09 48 Menu Address Initial displaySetting Date and Time Web menu, click Sntp ServerViewing the call history file Contents of call history fileManaging the Call History Web menu, click Syslog Setting Confirming the System Log Message of This Unit syslogWhat is cascade connection ? Maximum number of locations by Cascade connectionDisplay in cascade connection Configure the setting of the cascade serverConfigure the settings Cascade clients Updating the Firmware Software Licensing AgreementFirmware update process takes a few minutes to complete Settings General Settings Restore Settings Firmware UpdateFirmware Update ver. DT1.12-V1.6x Yes 2. No When the firmware update is completeUpdating the firmware manually To cancel the firmware update PressTroubleshooting Q1 LED indicators do not light upQ2 Web menu setting is not available Web menu cannot be openedQ3 Call is impossible Call cannot be originatedQ4 Other problems Audio is interruptedResetting using the keys on this unit Resetting the UnitRestore Settings Yes 2. No To cancel resetting in the middleClick Restore Factory Settings Resetting using the web menuWeb menu, click Restore Factory Settings Click Download Setting Information in the web menu Obtaining the Setting Information for Support on this UnitObtaining the audio characteristic information Click SaveSpecifications Page All rights reserved