Ericsson LBI-39169 manual Fault Management, Configuration Management, Accounting Management

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LBI-39169

INTRODUCTION

3.1 FAULT MANAGEMENT

Fault Management is responsible for detecting, isolating, and reporting anomalous conditions affecting network operation. Central to the concept of a fault is the fact that some corrective action must be taken, whether automatically over a Local Area Network (LAN) or by manual intervention by technicians at a site.

The following features are available through Fault Management:

Fault Notification

EDACS platforms send all alarm and status event information to a central point. The

 

Network Manager can periodically poll remote devices for missed events. Events are

 

logged at the EDACS Network Manager and displayed on the Hierarchical map.

 

Popup messages or automatic notification actions, such as email, are customizable.

Hierarchical Network

Each Network Management Station is provided a consistent, integrated view of the

Map for Fault

alarm status of its entire EDACS network. Alarms are propagated from lower network

Notification

layers all the way up to the top-level map.

Alarm Help

On-line help is provided describing the fault and, where possible, suggesting the

 

corrective action. In addition, to the EDACS-provided alarm information, site-specific

 

alarm help/corrective action suggestions are customizable.

Alarm Log/Reports

A report can be generated listing the past and present alarms.

3.2 CONFIGURATION MANAGEMENT

Configuration Management is responsible for identifying and controlling the state of elements within the network, including subscriber access to the services provided by the network. This management area performs the following:

Using a local client Graphical User Interface to configure a device.

Using a Telnet session to configure devices in their native format.

Reboot, Restart, or Shutdown certain EDACS devices.

Configuration control of the CEC/IMC is through the CEC/IMC Manager for Windows NT. The CEC/IMC Manager for Windows NT employs the client-server paradigm. The server, which interfaces to the CEC/IMC, runs on the Windows NT platform while the client may run on either the Windows NT platform or the EDACS Network Manager UNIX platform. This allows the CEC/IMC Manager user interface to be run either on the EDACS Network Manager or on the CEC/IMC Manager PC.

Configuration Management of other devices is via native access i.e., Telnet session into the System Manager, BCU/CAL, and PI. Each device retains its password protection, therefore users must have login privileges. The ability to log in to multiple platforms and operate in their native modes from one terminal provides a migration path for devices converting to the client-server paradigm.

Remote ability to perform shutdown, restart, and reboot operations to selected EDACS devices is provided. The execution of these actions is recorded in the same log used for alarms.

3.3 ACCOUNTING MANAGEMENT

Accounting Management is responsible for capturing the usage of network resources by end users.

Billing subsystems are available on the BCU (stand-alone), BCU option on the PI platform, and Enhanced Local Interconnect (ELI). Only the BCU and PI are accessible from the EDACS Network Manager (via File Transfer Protocol) to retrieve billing records.

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Contents User’s Guide LBI-39169 Table of Contents Transferring Device Files Monitoring Performance Trends Configuring Edacs DevicesUsing Openview Network Node Manager Monitoring REAL-TIME Call ActivityGlossary Index ProceduresTroubleshooting List of Figures and Tables Edacs Menu on Main Menu BarTraffic Filter Window This page intentionally left blank Section PrefaceManual Organization Preface Related Ericsson Publications DocumentationHEWLETT-PACKARD Documentation Jessica PBX Gateway Documentation System Manager DocumentationData Gateway Documentation Miscellaneous Ericsson DocumentsIntroduction Accounting Management Fault ManagementConfiguration Management Security Management Access LevelsPerformance Management Assisted Map System AccessHierarchical Maps GenerationBackground Network Configuration. PresentsEdacs NM Menus and Their Functionality Map OverlaysNetwork Manager Basics Pulldown Menu Selection Procedure Using the MousePulldown Menu Selection Procedure Using the Keyboard Editor OptionsMAP Traversal Example of Map TraversalExample of Exploding a Switching Center and Site Icon Startup Procedures Starting a Network Manager Work SessionLogging OUT of the HP VUE Session Ending a Network Manager Work SessionLogging OUT of the Network Manager Session Retrieving the Software Version Subcomponent Software VersionsNetwork Manager Software Application Versions Function Help Edacs HelpTask Help Notification through the Event Notification Interface Monitoring Edacs Fault ConditionsDetecting and Isolating Faults Alarms Notification Through Icon ColorIcon Color Status Colors/LevelsCategory Status Status Meaning Condition Fault Configuration Fault PropagationReporting Faults Alarms Disabling Events at Remote Agent Devices Latching Transient EventsAssociating Actions With Events UnManaging Devices Fault Updating Managed DevicesSetting-up Threshold Oriented Events at RTM Devices Managing DevicesSelect the Edacs Faults Summary menu item Identifying the Cause of AlarmsUsing Hierarchical Maps Using The OpenView Event Browser Edacs Fault MenuNotification of New Events Selecting Events Within a ListLocating Source of Event Deleting EventsFiltering Events Obtaining Detailed Event InformationMonitoring Edacs Fault Conditions Configuring Edacs Devices Integrated CEC/IMC ManagerStarting The CEC/IMC Session CEC/IMC Manager Main Window and Menu BarSite Channel Configuration Example Screen System Options for Digital Console Pre-empt Example ScreenTelnet Sessions to the PI, BCU, CAL, and EDG Telneting to the System ManagerSystem Manager Login Screen User Action Logging Transferring Device Files Transferring PI Activity Data Using FTP PI Activity Data Transfer ExampleTransferring a BCU Billing Record Using FTP BCU CDR Data Transfer ExampleTransferring System Manager Activity Data Using FTP System Manager Activity Data Transfer ExampleUsing TWO-DIMENSIONAL Line Graphs Monitoring Performance TrendsLine Graph Example Customizing Line GraphsMonitoring Performance Trends Tracking Edacs Device Utilization Performance Criteria. SelectTracking Edacs Device Accessibility Edacs Performance / Accessibility MenuComparing Performance from Multiple Sites or Nodes Edacs Performance Compare MenuMonitoring REAL-TIME Call Activity MonitorUsing the Multisite Monitor Application Multisite Monitor Display ExampleFiltering Call Traffic Multisite Monitor Menu BarTraffic Filter Window Viewing Call Type Colors Displaying Site Statistics Rows Indicating Quiet DropsUsing the Site Monitor Application Site Monitor Display ExampleTurning On Statistics Rows Setting The Time FieldsChanging Phone Call Keying Update Parameters Adding The Phone Digits ColumnVIEWING/GRAPHING Performance Parameters Using Openview Network Node ManagerLOADING/UNLOADING Mibs Adding Custom Menu ItemsEvent History Threshold Traps on Collected DataViewing Historical Trends Customizing Event Messages and ActionsBackground Geographical Maps MAP SnapshotsMultiple Edacs Network Manager Sessions Integration with Other Network Manager ApplicationsIcon Bitmaps Customizing Icons 13.13.1 Icon LabelsObject Descriptions Loading MibsSystem Shutdown Procedures ProceduresRebooting the Network Manager Device Polling IntervalClock Polling Interval Polling Interval SetupClock Synchronization Modifying Event DescriptionsAdding a Connection Adding Symbols to Edacs MapsDeleting Symbols SM message file Customizing MSM/SM SITE/DEVICE LabelsMSM message file Verifying AN Object WAS Deleted from the Openview Database Adding Descriptions to ObjectsDeleting Orphaned Submaps VIEWING/MODIFYING Edacs Identifiers VIEWING/MODIFYING Trap Severity LevelsMapping Severity Level to Icon Color Restoring Default Event DescriptionsCreating a Full System Image Backup Restoring a Full System Image from the Backup 15.2 MSM/SM does not Show PI Traffic TroubleshootingCD-ROM does not Work Attempt to LOG in FailsRPC Failures Edacs Icon is BlueEdacs Icon is Brown MAP Generation Verify Operation is not Working ProperlyPoor System Performance Popup States no Node LicensePerformance not Showing Traffic System Manager Snmp Sets Failing Cd /usr/lib/netls/conf NetlsconfigIFOR/LS Confused UsersIMC Detected Link Failures 15.15 MSM/SM OUT of Color MAP EntriesPopup Warning Multinode Traffic not Seen Correctly on MSM SessionsGlossary Term DefinitionCcitt CAMCAP CD-ROMData CNICtim DpramELI EdacsEDG Fcaps GetcIMC HP OV NNMIEA IsdnMOM PC MAUMIB MIM MOM NIMPMU PCMPDU PstnRSM ScatTDM SnmpTCP TftpUPS TSIUDP VmimIndex IndexIndex Ericsson Inc