Ericsson LBI-39169 manual Configuring Edacs Devices, Monitoring REAL-TIME Call Activity

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LBI-39169

TABLE OF CONTENTS

 

Section/Paragraph

Page

8.3 IDENTIFYING THE CAUSE OF ALARMS

31

8.3.1 Using Hierarchical Maps

31

8.3.2 Using The OpenView Event Browser

32

9. CONFIGURING EDACS DEVICES

36

9.1 INTEGRATED CEC/IMC MANAGER

36

9.1.1 Starting The CEC/IMC Session

37

9.1.2 Sample CEC/IMC Manager Screens

38

9.2 TELNET SESSIONS TO THE PI, BCU, CAL, AND EDG

39

9.3 TELNETING TO THE SYSTEM MANAGER

39

9.4 USER ACTION LOGGING

41

10. TRANSFERRING DEVICE FILES

42

11. MONITORING PERFORMANCE TRENDS

46

11.1 USING TWO-DIMENSIONAL LINE GRAPHS

46

11.1.1 Line Graph Example

47

11.1.2 Customizing Line Graphs

47

11.2 TRACKING EDACS DEVICE UTILIZATION

49

11.3 TRACKING EDACS DEVICE ACCESSIBILITY

50

11.4 COMPARING PERFORMANCE FROM MULTIPLE SITES OR NODES

51

12. MONITORING REAL-TIME CALL ACTIVITY

52

12.1 USING THE MULTISITE MONITOR APPLICATION

53

12.1.1 Filtering Call Traffic

54

12.1.2 Viewing Call Type Colors

56

12.1.3 Displaying Site Statistics Rows

56

12.1.4 Indicating Quiet Drops

56

12.2 USING THE SITE MONITOR APPLICATION

57

12.2.1 Turning On Statistics Rows

58

12.2.2 Adding The Phone Digits Column

58

12.2.3 Setting The Time Fields

58

12.2.4 Enabling Quiet Drops

58

12.2.5 Changing Phone Call Keying Update Parameters

58

13. USING OPENVIEW NETWORK NODE MANAGER

59

13.1 LOADING/UNLOADING MIBS

59

13.2 VIEWING/GRAPHING PERFORMANCE PARAMETERS

59

13.3 ADDING CUSTOM MENU ITEMS

59

13.4 COLLECTING AND GRAPHING PERFORMANCE DATA

59

13.5 THRESHOLD TRAPS ON COLLECTED DATA

60

13.6 VIEWING HISTORICAL TRENDS

60

13.7 EVENT HISTORY

60

13.8 CUSTOMIZING EVENT MESSAGES AND ACTIONS

60

13.9 BACKGROUND GEOGRAPHICAL MAPS

61

13.10 MAP SNAPSHOTS

61

13.11 MULTIPLE EDACS NETWORK MANAGER SESSIONS

62

13.12 INTEGRATION WITH OTHER NETWORK MANAGER APPLICATIONS

62

13.13 CUSTOMIZING ICONS

63

13.13.1 Icon Labels

63

13.13.2 Object Descriptions

63

13.13.3 Icon Bitmaps

63

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Contents User’s Guide LBI-39169 Table of Contents Configuring Edacs Devices Using Openview Network Node ManagerTransferring Device Files Monitoring Performance Trends Monitoring REAL-TIME Call ActivityTroubleshooting ProceduresGlossary Index List of Figures and Tables Edacs Menu on Main Menu BarTraffic Filter Window This page intentionally left blank Manual Organization PrefaceSection Preface HEWLETT-PACKARD Documentation DocumentationRelated Ericsson Publications System Manager Documentation Data Gateway DocumentationJessica PBX Gateway Documentation Miscellaneous Ericsson DocumentsIntroduction Configuration Management Fault ManagementAccounting Management Performance Management Access LevelsSecurity Management System Access Hierarchical MapsAssisted Map GenerationConfiguration. Presents Edacs NM Menus and Their FunctionalityBackground Network Map OverlaysPulldown Menu Selection Procedure Using the Mouse Pulldown Menu Selection Procedure Using the KeyboardNetwork Manager Basics Editor OptionsMAP Traversal Example of Map TraversalExample of Exploding a Switching Center and Site Icon Startup Procedures Starting a Network Manager Work SessionLogging OUT of the Network Manager Session Ending a Network Manager Work SessionLogging OUT of the HP VUE Session Retrieving the Software Version Subcomponent Software VersionsNetwork Manager Software Application Versions Task Help Edacs HelpFunction Help Monitoring Edacs Fault Conditions Detecting and Isolating Faults AlarmsNotification through the Event Notification Interface Notification Through Icon ColorCategory Status Status Meaning Condition Status Colors/LevelsIcon Color Reporting Faults Alarms Fault PropagationFault Configuration Associating Actions With Events Latching Transient EventsDisabling Events at Remote Agent Devices Fault Updating Managed Devices Setting-up Threshold Oriented Events at RTM DevicesUnManaging Devices Managing DevicesUsing Hierarchical Maps Identifying the Cause of AlarmsSelect the Edacs Faults Summary menu item Using The OpenView Event Browser Edacs Fault MenuNotification of New Events Selecting Events Within a ListDeleting Events Filtering EventsLocating Source of Event Obtaining Detailed Event InformationMonitoring Edacs Fault Conditions Configuring Edacs Devices Integrated CEC/IMC ManagerStarting The CEC/IMC Session CEC/IMC Manager Main Window and Menu BarSite Channel Configuration Example Screen System Options for Digital Console Pre-empt Example ScreenTelnet Sessions to the PI, BCU, CAL, and EDG Telneting to the System ManagerSystem Manager Login Screen User Action Logging Transferring Device Files Transferring PI Activity Data Using FTP PI Activity Data Transfer ExampleTransferring a BCU Billing Record Using FTP BCU CDR Data Transfer ExampleTransferring System Manager Activity Data Using FTP System Manager Activity Data Transfer ExampleUsing TWO-DIMENSIONAL Line Graphs Monitoring Performance TrendsLine Graph Example Customizing Line GraphsMonitoring Performance Trends Tracking Edacs Device Utilization Performance Criteria. SelectTracking Edacs Device Accessibility Edacs Performance / Accessibility MenuComparing Performance from Multiple Sites or Nodes Edacs Performance Compare MenuMonitoring REAL-TIME Call Activity MonitorUsing the Multisite Monitor Application Multisite Monitor Display ExampleFiltering Call Traffic Multisite Monitor Menu BarTraffic Filter Window Viewing Call Type Colors Displaying Site Statistics Rows Indicating Quiet DropsUsing the Site Monitor Application Site Monitor Display ExampleSetting The Time Fields Changing Phone Call Keying Update ParametersTurning On Statistics Rows Adding The Phone Digits ColumnUsing Openview Network Node Manager LOADING/UNLOADING MibsVIEWING/GRAPHING Performance Parameters Adding Custom Menu ItemsThreshold Traps on Collected Data Viewing Historical TrendsEvent History Customizing Event Messages and ActionsBackground Geographical Maps MAP SnapshotsMultiple Edacs Network Manager Sessions Integration with Other Network Manager ApplicationsCustomizing Icons 13.13.1 Icon Labels Object DescriptionsIcon Bitmaps Loading MibsProcedures Rebooting the Network ManagerSystem Shutdown Procedures Device Polling IntervalPolling Interval Setup Clock SynchronizationClock Polling Interval Modifying Event DescriptionsDeleting Symbols Adding Symbols to Edacs MapsAdding a Connection MSM message file Customizing MSM/SM SITE/DEVICE LabelsSM message file Deleting Orphaned Submaps Adding Descriptions to ObjectsVerifying AN Object WAS Deleted from the Openview Database VIEWING/MODIFYING Edacs Identifiers VIEWING/MODIFYING Trap Severity LevelsCreating a Full System Image Backup Restoring Default Event DescriptionsMapping Severity Level to Icon Color Restoring a Full System Image from the Backup Troubleshooting CD-ROM does not Work15.2 MSM/SM does not Show PI Traffic Attempt to LOG in FailsEdacs Icon is Blue Edacs Icon is BrownRPC Failures MAP Generation Verify Operation is not Working ProperlyPerformance not Showing Traffic Popup States no Node LicensePoor System Performance Cd /usr/lib/netls/conf Netlsconfig IFOR/LS ConfusedSystem Manager Snmp Sets Failing UsersIMC Detected Link Failures 15.15 MSM/SM OUT of Color MAP EntriesPopup Warning Multinode Traffic not Seen Correctly on MSM SessionsGlossary Term DefinitionCAM CAPCcitt CD-ROMCNI CtimData DpramEdacs EDGELI Fcaps GetcHP OV NNM IEAIMC IsdnMAU MIB MIM MOMMOM PC NIMPCM PDUPMU PstnRSM ScatSnmp TCPTDM TftpTSI UDPUPS VmimIndex IndexIndex Ericsson Inc