Ericsson LBI-39169 manual Filtering Call Traffic, Multisite Monitor Menu Bar

Page 54

LBI-39169

MONITORING REAL-TIME CALL ACTIVITY

The Options menu has four options: Traffic Filter, Legend, Statistics Rows, and Quiet Drops. The Options menu is discussed in the next section. These options allow the user to customize the Multisite Monitor application to suit particular needs

The Help menu also contains only one option: Overview. The Overview button provides a single help box documenting the overall functionality of the MSM application. Refer to the diagram below.

These menu options may be selected via the mouse or keyboard mnemonics.

12.1.1 Filtering Call Traffic

The Traffic Filter button activates a separate filter window as depicted in Figure 33. The filter window is also a row- column matrix layout with filter types listed in the leftmost column, followed by columns for filter state (On/Off), filter color, and filter text. Within this menu option, the user is allowed to modify the traffic filter on/off states, filter colors, and filter text settings for each EDACS traffic filter listed. There are nine EDACS channel activity filter types: Emergency (EM), Individual (IN), Group (GR), Individual Data (ID), Group Data (GD), Individual to Telephone (IT), Telephone to Individual (TI), Telephone to Group (TG), and Control Channel (CC).

Each filter contains an On/Off switch to control filtering. The default is On for all filter types. When the filter is On, each time an event of this filter type is received, the channel button corresponding to the channel where the event is occurring is modified in color and text as defined by the user for that event type. If the filter is Off, channel activity of that filter type is not sent to the screen.

Each filter type has a color designation. There are 28 color options. Only one may be in effect at a time for a particular call type. The user’s color choice sets the background color for each channel button currently processing an event whose associated filter type is on. The color defaults for each filter type are provided at startup. The color option choices are identical to those given by HP’s xnmgraph utility, which is used to graph performance parameters in 2D line graphs.

 

 

 

 

 

 

 

Traffic Filter. Button activates a separate filter wondow which provides

 

 

 

 

 

 

 

the capability for the user to customize the Multisite Monitor application.

 

 

 

 

 

 

 

 

 

 

File

Options

 

 

 

Help

 

 

 

 

Traffic Filter

 

Legend. Displays a popup window containing the

 

 

 

 

Legend

 

 

 

 

 

 

call type to color association.

 

 

GStatistics Rows

 

 

 

 

 

 

 

 

Quiet Drops

 

Statistics Row. Turns ON/OFF the Total Channel Assignments, Total

 

 

 

 

 

 

 

 

 

 

Queued Calls, Total Denied Calls, and Total System Busy display.

 

 

 

 

 

 

 

 

 

 

 

 

 

Quiet Drops. When disabled (G) the display continues to display the textual information

 

 

 

 

 

 

after the call is dropped. When enabled (G) textual information will be removed when the

 

 

 

 

 

 

call is dropped.

Figure 32 - Multisite Monitor Menu Bar

54

Image 54
Contents User’s Guide LBI-39169 Table of Contents Transferring Device Files Monitoring Performance Trends Configuring Edacs DevicesUsing Openview Network Node Manager Monitoring REAL-TIME Call ActivityProcedures TroubleshootingGlossary Index List of Figures and Tables Edacs Menu on Main Menu BarTraffic Filter Window This page intentionally left blank Preface Manual OrganizationSection Preface Documentation HEWLETT-PACKARD DocumentationRelated Ericsson Publications Jessica PBX Gateway Documentation System Manager DocumentationData Gateway Documentation Miscellaneous Ericsson DocumentsIntroduction Fault Management Configuration ManagementAccounting Management Access Levels Performance ManagementSecurity Management Assisted Map System AccessHierarchical Maps GenerationBackground Network Configuration. PresentsEdacs NM Menus and Their Functionality Map OverlaysNetwork Manager Basics Pulldown Menu Selection Procedure Using the MousePulldown Menu Selection Procedure Using the Keyboard Editor OptionsMAP Traversal Example of Map TraversalExample of Exploding a Switching Center and Site Icon Startup Procedures Starting a Network Manager Work SessionEnding a Network Manager Work Session Logging OUT of the Network Manager SessionLogging OUT of the HP VUE Session Retrieving the Software Version Subcomponent Software VersionsNetwork Manager Software Application Versions Edacs Help Task HelpFunction Help Notification through the Event Notification Interface Monitoring Edacs Fault ConditionsDetecting and Isolating Faults Alarms Notification Through Icon ColorStatus Colors/Levels Category Status Status Meaning ConditionIcon Color Fault Propagation Reporting Faults AlarmsFault Configuration Latching Transient Events Associating Actions With EventsDisabling Events at Remote Agent Devices UnManaging Devices Fault Updating Managed DevicesSetting-up Threshold Oriented Events at RTM Devices Managing DevicesIdentifying the Cause of Alarms Using Hierarchical MapsSelect the Edacs Faults Summary menu item Using The OpenView Event Browser Edacs Fault MenuNotification of New Events Selecting Events Within a ListLocating Source of Event Deleting EventsFiltering Events Obtaining Detailed Event InformationMonitoring Edacs Fault Conditions Configuring Edacs Devices Integrated CEC/IMC ManagerStarting The CEC/IMC Session CEC/IMC Manager Main Window and Menu BarSite Channel Configuration Example Screen System Options for Digital Console Pre-empt Example ScreenTelnet Sessions to the PI, BCU, CAL, and EDG Telneting to the System ManagerSystem Manager Login Screen User Action Logging Transferring Device Files Transferring PI Activity Data Using FTP PI Activity Data Transfer ExampleTransferring a BCU Billing Record Using FTP BCU CDR Data Transfer ExampleTransferring System Manager Activity Data Using FTP System Manager Activity Data Transfer ExampleUsing TWO-DIMENSIONAL Line Graphs Monitoring Performance TrendsLine Graph Example Customizing Line GraphsMonitoring Performance Trends Tracking Edacs Device Utilization Performance Criteria. SelectTracking Edacs Device Accessibility Edacs Performance / Accessibility MenuComparing Performance from Multiple Sites or Nodes Edacs Performance Compare MenuMonitoring REAL-TIME Call Activity MonitorUsing the Multisite Monitor Application Multisite Monitor Display ExampleFiltering Call Traffic Multisite Monitor Menu BarTraffic Filter Window Viewing Call Type Colors Displaying Site Statistics Rows Indicating Quiet DropsUsing the Site Monitor Application Site Monitor Display ExampleTurning On Statistics Rows Setting The Time FieldsChanging Phone Call Keying Update Parameters Adding The Phone Digits ColumnVIEWING/GRAPHING Performance Parameters Using Openview Network Node ManagerLOADING/UNLOADING Mibs Adding Custom Menu ItemsEvent History Threshold Traps on Collected DataViewing Historical Trends Customizing Event Messages and ActionsBackground Geographical Maps MAP SnapshotsMultiple Edacs Network Manager Sessions Integration with Other Network Manager ApplicationsIcon Bitmaps Customizing Icons 13.13.1 Icon LabelsObject Descriptions Loading MibsSystem Shutdown Procedures ProceduresRebooting the Network Manager Device Polling IntervalClock Polling Interval Polling Interval SetupClock Synchronization Modifying Event DescriptionsAdding Symbols to Edacs Maps Deleting SymbolsAdding a Connection Customizing MSM/SM SITE/DEVICE Labels MSM message fileSM message file Adding Descriptions to Objects Deleting Orphaned SubmapsVerifying AN Object WAS Deleted from the Openview Database VIEWING/MODIFYING Edacs Identifiers VIEWING/MODIFYING Trap Severity LevelsRestoring Default Event Descriptions Creating a Full System Image BackupMapping Severity Level to Icon Color Restoring a Full System Image from the Backup 15.2 MSM/SM does not Show PI Traffic TroubleshootingCD-ROM does not Work Attempt to LOG in FailsRPC Failures Edacs Icon is BlueEdacs Icon is Brown MAP Generation Verify Operation is not Working ProperlyPopup States no Node License Performance not Showing TrafficPoor System Performance System Manager Snmp Sets Failing Cd /usr/lib/netls/conf NetlsconfigIFOR/LS Confused UsersIMC Detected Link Failures 15.15 MSM/SM OUT of Color MAP EntriesPopup Warning Multinode Traffic not Seen Correctly on MSM SessionsGlossary Term DefinitionCcitt CAMCAP CD-ROMData CNICtim DpramELI EdacsEDG Fcaps GetcIMC HP OV NNMIEA IsdnMOM PC MAUMIB MIM MOM NIMPMU PCMPDU PstnRSM ScatTDM SnmpTCP TftpUPS TSIUDP VmimIndex IndexIndex Ericsson Inc