Ericsson LBI-39169 manual Fault Propagation, Reporting Faults Alarms, Fault Configuration

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LBI-39169

MONITORING EDACS FAULT CONDITIONS

The user is able to determine the Managed Element’s operating condition at a glance by observing the icon’s color. Upon receiving an alarm, the event is logged and the icon color is changed to the color representing the severity of the alarm. To ensure alarms are not missed, the fault color propagates up to the top-level icon on the root map. The top level icon will always reflect the color of the most severe fault propagated up from its submaps.

An EDACS Icon is managed if it has one of the following states: restricted, normal or alarm. The OpenView Help- >Display Legend gives the association of state to color. An icon will be brown (indicating restricted) unless it has an associated licensed IMC/CEC/RCEC/StarGate icon with the same EDACS Identifiers (Network Number and Node Number).

An EDACS icon will be blue if all of the elements on its submaps are restricted or unmanaged. An EDACS icon will also be blue if there is another icon with the same EDACS identifiers. The last one added with those EDACS identifiers will be managed.

An icon may be red if it is inaccessible from this Network Manager station. The EDACS->Fault->Summary menu item will give a descriptive message regarding the state of the remote element.

The Network Manager application counts the number of unique outstanding alarms at each severity level: Critical, Major, Minor, Warning, and Normal. The icon color should be the same as the highest severity level and should not change until all alarms at that severity level have cleared. When all alarms at the highest severity level have changed, the icon color should change to the next lowest severity level.

8.1.3 Fault Propagation

If there are no outstanding alarms, the icon color should correspond to the normal level. Icon color will propagate up the hierarchical levels. There are options to propagate the most critical or the average alarm level. Select EDIT- >Describe/Modify Map and set Map to Propagate Most Critical.

8.2 REPORTING FAULTS (ALARMS)

OpenView Network Node Manager provides choices for alarm propagation. The parent icon may be configured to reflect the highest alarm state, an average alarm state, or a threshold.

8.2.1 Fault Configuration

The EDACS->Faults->Configurationmenu item generates the OpenView Network Node Manager Event Configuration dialog box with an associated help button. This feature allows actions and popup windows to be associated with events, modifications of the category, and severity level. However, it does not allow configuring the threshold-oriented alarms. When configuring threshold-oriented traps at the Network Manager station, refer to the Options -> Data Collection menu item. When configuring Threshold-oriented traps at a remote element, use the procedures in the section titled Setting Threshold Traps On Collected Data.

The action(s) to be performed following the receipt of an alarm is user-selectable on a per alarm basis. Multiple actions may be selected simultaneously. The list of possible actions is shown below.

Log the event with an entry describing the alarm, time of occurrence, source, and severity.

Display a popup window describing the alarm, time of occurrence, source, and severity.

Output to a printer describing the alarm, time of occurrence, source, and severity.

Execute a user-defined application resident on the EDACS NM or another network device via a remote procedure call. This can include such tasks as issuing a data message to an EDACS data terminal, sending an e-mail message, calling a pager, or making a telephone call.

Produce an audible beep.

The EDACS NM application provides a default alarm definition, description, severity level, and category. The alarm definition and descriptions can be restored to their default values by executing /usr/OV/bin/xnmevents -load

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Contents User’s Guide LBI-39169 Table of Contents Configuring Edacs Devices Using Openview Network Node ManagerTransferring Device Files Monitoring Performance Trends Monitoring REAL-TIME Call ActivityTroubleshooting ProceduresGlossary Index List of Figures and Tables Edacs Menu on Main Menu BarTraffic Filter Window This page intentionally left blank Manual Organization PrefaceSection Preface HEWLETT-PACKARD Documentation DocumentationRelated Ericsson Publications System Manager Documentation Data Gateway DocumentationJessica PBX Gateway Documentation Miscellaneous Ericsson DocumentsIntroduction Configuration Management Fault ManagementAccounting Management Performance Management Access LevelsSecurity Management System Access Hierarchical MapsAssisted Map GenerationConfiguration. Presents Edacs NM Menus and Their FunctionalityBackground Network Map OverlaysPulldown Menu Selection Procedure Using the Mouse Pulldown Menu Selection Procedure Using the KeyboardNetwork Manager Basics Editor OptionsMAP Traversal Example of Map TraversalExample of Exploding a Switching Center and Site Icon Startup Procedures Starting a Network Manager Work SessionLogging OUT of the Network Manager Session Ending a Network Manager Work SessionLogging OUT of the HP VUE Session Retrieving the Software Version Subcomponent Software VersionsNetwork Manager Software Application Versions Task Help Edacs HelpFunction Help Monitoring Edacs Fault Conditions Detecting and Isolating Faults AlarmsNotification through the Event Notification Interface Notification Through Icon ColorCategory Status Status Meaning Condition Status Colors/LevelsIcon Color Reporting Faults Alarms Fault PropagationFault Configuration Associating Actions With Events Latching Transient EventsDisabling Events at Remote Agent Devices Fault Updating Managed Devices Setting-up Threshold Oriented Events at RTM DevicesUnManaging Devices Managing DevicesUsing Hierarchical Maps Identifying the Cause of AlarmsSelect the Edacs Faults Summary menu item Using The OpenView Event Browser Edacs Fault MenuNotification of New Events Selecting Events Within a ListDeleting Events Filtering EventsLocating Source of Event Obtaining Detailed Event InformationMonitoring Edacs Fault Conditions Configuring Edacs Devices Integrated CEC/IMC ManagerStarting The CEC/IMC Session CEC/IMC Manager Main Window and Menu BarSite Channel Configuration Example Screen System Options for Digital Console Pre-empt Example ScreenTelnet Sessions to the PI, BCU, CAL, and EDG Telneting to the System ManagerSystem Manager Login Screen User Action Logging Transferring Device Files Transferring PI Activity Data Using FTP PI Activity Data Transfer ExampleTransferring a BCU Billing Record Using FTP BCU CDR Data Transfer ExampleTransferring System Manager Activity Data Using FTP System Manager Activity Data Transfer ExampleUsing TWO-DIMENSIONAL Line Graphs Monitoring Performance TrendsLine Graph Example Customizing Line GraphsMonitoring Performance Trends Tracking Edacs Device Utilization Performance Criteria. SelectTracking Edacs Device Accessibility Edacs Performance / Accessibility MenuComparing Performance from Multiple Sites or Nodes Edacs Performance Compare MenuMonitoring REAL-TIME Call Activity MonitorUsing the Multisite Monitor Application Multisite Monitor Display ExampleFiltering Call Traffic Multisite Monitor Menu BarTraffic Filter Window Viewing Call Type Colors Displaying Site Statistics Rows Indicating Quiet DropsUsing the Site Monitor Application Site Monitor Display ExampleSetting The Time Fields Changing Phone Call Keying Update ParametersTurning On Statistics Rows Adding The Phone Digits ColumnUsing Openview Network Node Manager LOADING/UNLOADING MibsVIEWING/GRAPHING Performance Parameters Adding Custom Menu ItemsThreshold Traps on Collected Data Viewing Historical TrendsEvent History Customizing Event Messages and ActionsBackground Geographical Maps MAP SnapshotsMultiple Edacs Network Manager Sessions Integration with Other Network Manager ApplicationsCustomizing Icons 13.13.1 Icon Labels Object DescriptionsIcon Bitmaps Loading MibsProcedures Rebooting the Network ManagerSystem Shutdown Procedures Device Polling IntervalPolling Interval Setup Clock SynchronizationClock Polling Interval Modifying Event DescriptionsDeleting Symbols Adding Symbols to Edacs MapsAdding a Connection MSM message file Customizing MSM/SM SITE/DEVICE LabelsSM message file Deleting Orphaned Submaps Adding Descriptions to ObjectsVerifying AN Object WAS Deleted from the Openview Database VIEWING/MODIFYING Edacs Identifiers VIEWING/MODIFYING Trap Severity LevelsCreating a Full System Image Backup Restoring Default Event DescriptionsMapping Severity Level to Icon Color Restoring a Full System Image from the Backup Troubleshooting CD-ROM does not Work15.2 MSM/SM does not Show PI Traffic Attempt to LOG in FailsEdacs Icon is Blue Edacs Icon is BrownRPC Failures MAP Generation Verify Operation is not Working ProperlyPerformance not Showing Traffic Popup States no Node LicensePoor System Performance Cd /usr/lib/netls/conf Netlsconfig IFOR/LS ConfusedSystem Manager Snmp Sets Failing UsersIMC Detected Link Failures 15.15 MSM/SM OUT of Color MAP EntriesPopup Warning Multinode Traffic not Seen Correctly on MSM SessionsGlossary Term DefinitionCAM CAPCcitt CD-ROMCNI CtimData DpramEdacs EDGELI Fcaps GetcHP OV NNM IEAIMC IsdnMAU MIB MIM MOMMOM PC NIMPCM PDUPMU PstnRSM ScatSnmp TCPTDM TftpTSI UDPUPS VmimIndex IndexIndex Ericsson Inc