Ericsson LBI-39169 manual Using the Site Monitor Application, Site Monitor Display Example

Page 57

MONITORING REAL-TIME CALL ACTIVITY

LBI-39169

12.2 USING THE SITE MONITOR APPLICATION

The Site Monitor application monitors call activity for an individual site. The Site Monitor window contains a main menu bar, work area, and scroll bars (see Figure 35). All windows can be manipulated (i.e., resized, iconized, closed) via standard window border operations.

The work area portion of the screen is arranged in a tabular format with channel numbers along the rightmost Y-axis. It displays activity data for specified channels. The activity data include channel number, current channel status (busy/free), time the call was initiated/dropped/keyed, caller ID, callee ID, call type, and phone digits (optional). Names of the caller and callee are not displayed. Primary and secondary assignments are shown.

A primary assignment is the site on which the call was originated, and secondary assignments are the other sites involved in the call. For primary assignments, text is displayed in white. For secondary assignments, text for the entire row except channel number is displayed in black. The title bar for the window may be modified in the configuration file as described in LBI-39171.

Scroll bars are generated automatically, as needed, for the work area.

The main menu bar located at the top of the window contains three entries (refer to Figure 36):

File

Options

Help.

The File menu has only one option: Exit. The Exit button terminates the Site Monitor application.

The Options menu contains five options: Statistics Rows, Phone Digits, Fine Timing, Quiet Drops, and Keying Updates. These options allow the user to customize the Site Monitor application to suit particular needs.

The Help menu also has only one option: Overview. The Overview button provides a single help box documenting the function of the Site Monitor application.

These menu options may be selected via the mouse or keyboard mnemonics.

Figure 35 - Site Monitor Display Example

57

Image 57
Contents User’s Guide LBI-39169 Table of Contents Using Openview Network Node Manager Configuring Edacs DevicesTransferring Device Files Monitoring Performance Trends Monitoring REAL-TIME Call ActivityProcedures TroubleshootingGlossary Index Edacs Menu on Main Menu Bar List of Figures and TablesTraffic Filter Window This page intentionally left blank Preface Manual OrganizationSection Preface Documentation HEWLETT-PACKARD DocumentationRelated Ericsson Publications Data Gateway Documentation System Manager DocumentationJessica PBX Gateway Documentation Miscellaneous Ericsson DocumentsIntroduction Fault Management Configuration ManagementAccounting Management Access Levels Performance ManagementSecurity Management Hierarchical Maps System AccessAssisted Map GenerationEdacs NM Menus and Their Functionality Configuration. PresentsBackground Network Map OverlaysPulldown Menu Selection Procedure Using the Keyboard Pulldown Menu Selection Procedure Using the MouseNetwork Manager Basics Editor OptionsExample of Map Traversal MAP TraversalExample of Exploding a Switching Center and Site Icon Starting a Network Manager Work Session Startup ProceduresEnding a Network Manager Work Session Logging OUT of the Network Manager SessionLogging OUT of the HP VUE Session Subcomponent Software Versions Retrieving the Software VersionNetwork Manager Software Application Versions Edacs Help Task HelpFunction Help Detecting and Isolating Faults Alarms Monitoring Edacs Fault ConditionsNotification through the Event Notification Interface Notification Through Icon ColorStatus Colors/Levels Category Status Status Meaning ConditionIcon Color Fault Propagation Reporting Faults AlarmsFault Configuration Latching Transient Events Associating Actions With EventsDisabling Events at Remote Agent Devices Setting-up Threshold Oriented Events at RTM Devices Fault Updating Managed DevicesUnManaging Devices Managing DevicesIdentifying the Cause of Alarms Using Hierarchical MapsSelect the Edacs Faults Summary menu item Edacs Fault Menu Using The OpenView Event BrowserSelecting Events Within a List Notification of New EventsFiltering Events Deleting EventsLocating Source of Event Obtaining Detailed Event InformationMonitoring Edacs Fault Conditions Integrated CEC/IMC Manager Configuring Edacs DevicesCEC/IMC Manager Main Window and Menu Bar Starting The CEC/IMC SessionSystem Options for Digital Console Pre-empt Example Screen Site Channel Configuration Example ScreenTelneting to the System Manager Telnet Sessions to the PI, BCU, CAL, and EDGSystem Manager Login Screen User Action Logging Transferring Device Files PI Activity Data Transfer Example Transferring PI Activity Data Using FTPBCU CDR Data Transfer Example Transferring a BCU Billing Record Using FTPSystem Manager Activity Data Transfer Example Transferring System Manager Activity Data Using FTPMonitoring Performance Trends Using TWO-DIMENSIONAL Line GraphsCustomizing Line Graphs Line Graph ExampleMonitoring Performance Trends Performance Criteria. Select Tracking Edacs Device UtilizationEdacs Performance / Accessibility Menu Tracking Edacs Device AccessibilityEdacs Performance Compare Menu Comparing Performance from Multiple Sites or NodesMonitor Monitoring REAL-TIME Call ActivityMultisite Monitor Display Example Using the Multisite Monitor ApplicationMultisite Monitor Menu Bar Filtering Call TrafficTraffic Filter Window Indicating Quiet Drops Viewing Call Type Colors Displaying Site Statistics RowsSite Monitor Display Example Using the Site Monitor ApplicationChanging Phone Call Keying Update Parameters Setting The Time FieldsTurning On Statistics Rows Adding The Phone Digits ColumnLOADING/UNLOADING Mibs Using Openview Network Node ManagerVIEWING/GRAPHING Performance Parameters Adding Custom Menu ItemsViewing Historical Trends Threshold Traps on Collected DataEvent History Customizing Event Messages and ActionsMAP Snapshots Background Geographical MapsIntegration with Other Network Manager Applications Multiple Edacs Network Manager SessionsObject Descriptions Customizing Icons 13.13.1 Icon LabelsIcon Bitmaps Loading MibsRebooting the Network Manager ProceduresSystem Shutdown Procedures Device Polling IntervalClock Synchronization Polling Interval SetupClock Polling Interval Modifying Event DescriptionsAdding Symbols to Edacs Maps Deleting SymbolsAdding a Connection Customizing MSM/SM SITE/DEVICE Labels MSM message fileSM message file Adding Descriptions to Objects Deleting Orphaned SubmapsVerifying AN Object WAS Deleted from the Openview Database VIEWING/MODIFYING Trap Severity Levels VIEWING/MODIFYING Edacs IdentifiersRestoring Default Event Descriptions Creating a Full System Image BackupMapping Severity Level to Icon Color Restoring a Full System Image from the Backup CD-ROM does not Work Troubleshooting15.2 MSM/SM does not Show PI Traffic Attempt to LOG in FailsEdacs Icon is Brown Edacs Icon is BlueRPC Failures MAP Generation Verify Operation is not Working ProperlyPopup States no Node License Performance not Showing TrafficPoor System Performance IFOR/LS Confused Cd /usr/lib/netls/conf NetlsconfigSystem Manager Snmp Sets Failing Users15.15 MSM/SM OUT of Color MAP Entries IMC Detected Link FailuresMultinode Traffic not Seen Correctly on MSM Sessions Popup WarningTerm Definition GlossaryCAP CAMCcitt CD-ROMCtim CNIData DpramEDG EdacsELI Fcaps GetcIEA HP OV NNMIMC IsdnMIB MIM MOM MAUMOM PC NIMPDU PCMPMU PstnScat RSMTCP SnmpTDM TftpUDP TSIUPS VmimIndex IndexIndex Ericsson Inc