Ericsson LBI-39169 manual Monitoring REAL-TIME Call Activity

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LBI-39169

MONITORING REAL-TIME CALL ACTIVITY

12. MONITORING REAL-TIME CALL ACTIVITY

Real-time call activity can be displayed on both node (Multisite Monitor) and site (Site Monitor) levels. In the Multisite Monitor (MSM), active call types are indicated by the application of color to the button representing a particular channel on a particular site. The color is removed when the call has completed. For the Site Monitor (SM), active call types are highlighted, and channel status is indicated in the status column. The originating site may be determined by the color of the button lettering. White button lettering indicates primary “originating” site while gray button lettering indicates secondary sites. NOTE: Forced and Confirmed Calls will show multiple primary sites.

Screen updates are event-driven. An indication that the call has completed at the monitor level does not guarantee that the call has cleared throughout the EDACS infrastructure. Detection of hung channels is not a monitor feature. When the site is in Failsoft, the channel updates on the Multisite Monitor and Site Monitor screens report the last known control channel.

The Multisite Monitor or Site Monitor session is invoked by selecting the desired option from the Performance -> Monitor menu item as shown in Figure 30 for monitoring call activity.

∙MultiSite on Node - Invokes the Multisite Monitor for all applicable sites on each node selected. Operation is valid for the CEC or CEC Node, and IMC or IMC Node (NIM) icon.

∙MultiSite on Sites - Invokes the Multisite Monitor for all selected sites on the same node as the first node detected. Sites on a different node will be ignored. Operation is valid for the Site icon, PI icon, and CEC or IMC, or CEC Node or IMC Node (NIM) icon.

∙Site - Invokes the Site Monitor for each site selected. Operation is valid for the Site icon, PI icon, and CEC or IMC, or CEC Node or IMC Node (NIM) icon.

The following sections detail the use and operation of the MultiSite Monitor and the Site Monitor.

 

File...

 

 

EDACS

 

 

 

 

 

 

 

 

Help

 

 

 

 

Faults

 

 

 

 

 

 

 

 

 

 

 

 

Configuration

 

 

 

 

 

 

 

 

 

 

 

 

Accounting: File Transfer

 

 

 

 

 

 

 

 

 

 

 

 

Performance

 

 

 

 

 

 

 

 

 

 

 

 

Software Version

 

Utilization

 

 

 

 

 

 

 

 

 

 

 

 

 

Accessibility

 

 

 

 

 

 

 

Monitor.

Invokes Site Monitor

 

Compare

 

 

 

 

 

 

 

 

Monitor

 

 

 

 

 

 

 

and Multisite Monitor.

 

 

 

 

 

 

 

 

 

 

 

Multisite on Node

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Invokes Multisite

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Multisite on Sites

 

Monitor

 

 

 

 

 

Invokes Site Monitor

 

Site

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure 30 - EDACS Performance -> Monitor Menu

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Contents User’s Guide LBI-39169 Table of Contents Configuring Edacs Devices Using Openview Network Node ManagerTransferring Device Files Monitoring Performance Trends Monitoring REAL-TIME Call ActivityTroubleshooting ProceduresGlossary Index List of Figures and Tables Edacs Menu on Main Menu BarTraffic Filter Window This page intentionally left blank Manual Organization PrefaceSection Preface HEWLETT-PACKARD Documentation DocumentationRelated Ericsson Publications System Manager Documentation Data Gateway DocumentationJessica PBX Gateway Documentation Miscellaneous Ericsson DocumentsIntroduction Configuration Management Fault ManagementAccounting Management Performance Management Access LevelsSecurity Management System Access Hierarchical MapsAssisted Map GenerationConfiguration. Presents Edacs NM Menus and Their FunctionalityBackground Network Map OverlaysPulldown Menu Selection Procedure Using the Mouse Pulldown Menu Selection Procedure Using the KeyboardNetwork Manager Basics Editor OptionsMAP Traversal Example of Map TraversalExample of Exploding a Switching Center and Site Icon Startup Procedures Starting a Network Manager Work SessionLogging OUT of the Network Manager Session Ending a Network Manager Work SessionLogging OUT of the HP VUE Session Retrieving the Software Version Subcomponent Software VersionsNetwork Manager Software Application Versions Task Help Edacs HelpFunction Help Monitoring Edacs Fault Conditions Detecting and Isolating Faults AlarmsNotification through the Event Notification Interface Notification Through Icon ColorCategory Status Status Meaning Condition Status Colors/LevelsIcon Color Reporting Faults Alarms Fault PropagationFault Configuration Associating Actions With Events Latching Transient EventsDisabling Events at Remote Agent Devices Fault Updating Managed Devices Setting-up Threshold Oriented Events at RTM DevicesUnManaging Devices Managing DevicesUsing Hierarchical Maps Identifying the Cause of AlarmsSelect the Edacs Faults Summary menu item Using The OpenView Event Browser Edacs Fault MenuNotification of New Events Selecting Events Within a ListDeleting Events Filtering EventsLocating Source of Event Obtaining Detailed Event InformationMonitoring Edacs Fault Conditions Configuring Edacs Devices Integrated CEC/IMC ManagerStarting The CEC/IMC Session CEC/IMC Manager Main Window and Menu BarSite Channel Configuration Example Screen System Options for Digital Console Pre-empt Example ScreenTelnet Sessions to the PI, BCU, CAL, and EDG Telneting to the System ManagerSystem Manager Login Screen User Action Logging Transferring Device Files Transferring PI Activity Data Using FTP PI Activity Data Transfer ExampleTransferring a BCU Billing Record Using FTP BCU CDR Data Transfer ExampleTransferring System Manager Activity Data Using FTP System Manager Activity Data Transfer ExampleUsing TWO-DIMENSIONAL Line Graphs Monitoring Performance TrendsLine Graph Example Customizing Line GraphsMonitoring Performance Trends Tracking Edacs Device Utilization Performance Criteria. SelectTracking Edacs Device Accessibility Edacs Performance / Accessibility MenuComparing Performance from Multiple Sites or Nodes Edacs Performance Compare MenuMonitoring REAL-TIME Call Activity MonitorUsing the Multisite Monitor Application Multisite Monitor Display ExampleFiltering Call Traffic Multisite Monitor Menu BarTraffic Filter Window Viewing Call Type Colors Displaying Site Statistics Rows Indicating Quiet DropsUsing the Site Monitor Application Site Monitor Display ExampleSetting The Time Fields Changing Phone Call Keying Update ParametersTurning On Statistics Rows Adding The Phone Digits ColumnUsing Openview Network Node Manager LOADING/UNLOADING MibsVIEWING/GRAPHING Performance Parameters Adding Custom Menu ItemsThreshold Traps on Collected Data Viewing Historical TrendsEvent History Customizing Event Messages and ActionsBackground Geographical Maps MAP SnapshotsMultiple Edacs Network Manager Sessions Integration with Other Network Manager ApplicationsCustomizing Icons 13.13.1 Icon Labels Object DescriptionsIcon Bitmaps Loading MibsProcedures Rebooting the Network ManagerSystem Shutdown Procedures Device Polling IntervalPolling Interval Setup Clock SynchronizationClock Polling Interval Modifying Event DescriptionsDeleting Symbols Adding Symbols to Edacs MapsAdding a Connection MSM message file Customizing MSM/SM SITE/DEVICE LabelsSM message file Deleting Orphaned Submaps Adding Descriptions to ObjectsVerifying AN Object WAS Deleted from the Openview Database VIEWING/MODIFYING Edacs Identifiers VIEWING/MODIFYING Trap Severity LevelsCreating a Full System Image Backup Restoring Default Event DescriptionsMapping Severity Level to Icon Color Restoring a Full System Image from the Backup Troubleshooting CD-ROM does not Work15.2 MSM/SM does not Show PI Traffic Attempt to LOG in FailsEdacs Icon is Blue Edacs Icon is BrownRPC Failures MAP Generation Verify Operation is not Working ProperlyPerformance not Showing Traffic Popup States no Node LicensePoor System Performance Cd /usr/lib/netls/conf Netlsconfig IFOR/LS ConfusedSystem Manager Snmp Sets Failing UsersIMC Detected Link Failures 15.15 MSM/SM OUT of Color MAP EntriesPopup Warning Multinode Traffic not Seen Correctly on MSM SessionsGlossary Term DefinitionCAM CAPCcitt CD-ROMCNI CtimData DpramEdacs EDGELI Fcaps GetcHP OV NNM IEAIMC IsdnMAU MIB MIM MOMMOM PC NIMPCM PDUPMU PstnRSM ScatSnmp TCPTDM TftpTSI UDPUPS VmimIndex IndexIndex Ericsson Inc
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