Ericsson LBI-39169 manual Procedures, Troubleshooting, Glossary Index

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	LBI-39169
TABLE OF CONTENTS
Section/Paragraph	Page
13.14 LOADING MIBS	63
14. PROCEDURES	64
14.1 REBOOTING THE NETWORK MANAGER	64
14.2 SYSTEM SHUTDOWN PROCEDURES	64
14.3 DEVICE POLLING INTERVAL	64
14.3.1 Polling Interval Setup	65
14.3.2 Clock Synchronization	65
14.3.3 Clock Polling Interval	65
14.4 MODIFYING EVENT DESCRIPTIONS	65
14.5 ADDING SYMBOLS TO EDACS MAPS	66
14.6 DELETING SYMBOLS	66
14.7 ADDING A CONNECTION	66
14.8 CUSTOMIZING MSM/SM SITE/DEVICE LABELS	67
14.9 ADDING DESCRIPTIONS TO OBJECTS	68
14.10 DELETING ORPHANED SUBMAPS	68
14.11 VERIFYING AN OBJECT WAS DELETED FROM THE OPENVIEW DATABASE	68
14.12 VIEWING/MODIFYING EDACS IDENTIFIERS	69
14.13 VIEWING/MODIFYING TRAP SEVERITY LEVELS	69
14.14 MODIFYING EVENT DESCRIPTIONS	69
14.15 RESTORING DEFAULT EVENT DESCRIPTIONS	70
14.16 MAPPING SEVERITY LEVEL TO ICON COLOR	70
14.17 CREATING A FULL SYSTEM IMAGE BACKUP	70
14.18 RESTORING A FULL SYSTEM IMAGE FROM THE BACKUP	71
15. TROUBLESHOOTING	72
15.1 CD-ROM DOES NOT WORK	72
15.2 MSM/SM DOES NOT SHOW PI TRAFFIC	72
15.3 ATTEMPT TO LOG IN FAILS	72
15.4 EDACS ICON IS BLUE	73
15.5 EDACS ICON IS BROWN	73
15.6 RPC FAILURES	73
15.7 MAP GENERATION VERIFY OPERATION IS NOT WORKING PROPERLY	73
15.8 POPUP STATES NO NODE LICENSE	74
15.9 PERFORMANCE NOT SHOWING TRAFFIC	74
15.10 POOR SYSTEM PERFORMANCE	74
15.11 APPLICATION DOES NOT RESPOND TO VERIFICATION REQUEST WHEN ADDING ICON. 75
15.12 IFOR/LS CONFUSED	75
15.13 SYSTEM MANAGER SNMP “SETS” FAILING	75
15.14 IMC DETECTED LINK FAILURES	76
15.15 MSM/SM OUT OF COLOR MAP ENTRIES	76
15.16 POPUP WARNING	77
15.17 MULTINODE TRAFFIC NOT SEEN CORRECTLY ON MSM SESSIONS	77
16. GLOSSARY	78
17. INDEX	88

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Contents User’s Guide LBI-39169 Table of Contents Using Openview Network Node Manager Configuring Edacs DevicesTransferring Device Files Monitoring Performance Trends Monitoring REAL-TIME Call ActivityGlossary Index ProceduresTroubleshooting Edacs Menu on Main Menu Bar List of Figures and TablesTraffic Filter Window This page intentionally left blank Section PrefaceManual Organization Preface Related Ericsson Publications DocumentationHEWLETT-PACKARD Documentation Data Gateway Documentation System Manager DocumentationJessica PBX Gateway Documentation Miscellaneous Ericsson DocumentsIntroduction Accounting Management Fault ManagementConfiguration Management Security Management Access LevelsPerformance Management Hierarchical Maps System AccessAssisted Map GenerationEdacs NM Menus and Their Functionality Configuration. PresentsBackground Network Map OverlaysPulldown Menu Selection Procedure Using the Keyboard Pulldown Menu Selection Procedure Using the MouseNetwork Manager Basics Editor OptionsExample of Map Traversal MAP TraversalExample of Exploding a Switching Center and Site Icon Starting a Network Manager Work Session Startup ProceduresLogging OUT of the HP VUE Session Ending a Network Manager Work SessionLogging OUT of the Network Manager Session Subcomponent Software Versions Retrieving the Software VersionNetwork Manager Software Application Versions Function Help Edacs HelpTask Help Detecting and Isolating Faults Alarms Monitoring Edacs Fault ConditionsNotification through the Event Notification Interface Notification Through Icon ColorIcon Color Status Colors/LevelsCategory Status Status Meaning Condition Fault Configuration Fault PropagationReporting Faults Alarms Disabling Events at Remote Agent Devices Latching Transient EventsAssociating Actions With Events Setting-up Threshold Oriented Events at RTM Devices Fault Updating Managed DevicesUnManaging Devices Managing DevicesSelect the Edacs Faults Summary menu item Identifying the Cause of AlarmsUsing Hierarchical Maps Edacs Fault Menu Using The OpenView Event BrowserSelecting Events Within a List Notification of New EventsFiltering Events Deleting EventsLocating Source of Event Obtaining Detailed Event InformationMonitoring Edacs Fault Conditions Integrated CEC/IMC Manager Configuring Edacs DevicesCEC/IMC Manager Main Window and Menu Bar Starting The CEC/IMC SessionSystem Options for Digital Console Pre-empt Example Screen Site Channel Configuration Example ScreenTelneting to the System Manager Telnet Sessions to the PI, BCU, CAL, and EDGSystem Manager Login Screen User Action Logging Transferring Device Files PI Activity Data Transfer Example Transferring PI Activity Data Using FTPBCU CDR Data Transfer Example Transferring a BCU Billing Record Using FTPSystem Manager Activity Data Transfer Example Transferring System Manager Activity Data Using FTPMonitoring Performance Trends Using TWO-DIMENSIONAL Line GraphsCustomizing Line Graphs Line Graph ExampleMonitoring Performance Trends Performance Criteria. Select Tracking Edacs Device UtilizationEdacs Performance / Accessibility Menu Tracking Edacs Device AccessibilityEdacs Performance Compare Menu Comparing Performance from Multiple Sites or NodesMonitor Monitoring REAL-TIME Call ActivityMultisite Monitor Display Example Using the Multisite Monitor ApplicationMultisite Monitor Menu Bar Filtering Call TrafficTraffic Filter Window Indicating Quiet Drops Viewing Call Type Colors Displaying Site Statistics RowsSite Monitor Display Example Using the Site Monitor ApplicationChanging Phone Call Keying Update Parameters Setting The Time FieldsTurning On Statistics Rows Adding The Phone Digits ColumnLOADING/UNLOADING Mibs Using Openview Network Node ManagerVIEWING/GRAPHING Performance Parameters Adding Custom Menu ItemsViewing Historical Trends Threshold Traps on Collected DataEvent History Customizing Event Messages and ActionsMAP Snapshots Background Geographical MapsIntegration with Other Network Manager Applications Multiple Edacs Network Manager SessionsObject Descriptions Customizing Icons 13.13.1 Icon LabelsIcon Bitmaps Loading MibsRebooting the Network Manager ProceduresSystem Shutdown Procedures Device Polling IntervalClock Synchronization Polling Interval SetupClock Polling Interval Modifying Event DescriptionsAdding a Connection Adding Symbols to Edacs MapsDeleting Symbols SM message file Customizing MSM/SM SITE/DEVICE LabelsMSM message file Verifying AN Object WAS Deleted from the Openview Database Adding Descriptions to ObjectsDeleting Orphaned Submaps VIEWING/MODIFYING Trap Severity Levels VIEWING/MODIFYING Edacs IdentifiersMapping Severity Level to Icon Color Restoring Default Event DescriptionsCreating a Full System Image Backup Restoring a Full System Image from the Backup CD-ROM does not Work Troubleshooting15.2 MSM/SM does not Show PI Traffic Attempt to LOG in FailsEdacs Icon is Brown Edacs Icon is BlueRPC Failures MAP Generation Verify Operation is not Working ProperlyPoor System Performance Popup States no Node LicensePerformance not Showing Traffic IFOR/LS Confused Cd /usr/lib/netls/conf NetlsconfigSystem Manager Snmp Sets Failing Users15.15 MSM/SM OUT of Color MAP Entries IMC Detected Link FailuresMultinode Traffic not Seen Correctly on MSM Sessions Popup WarningTerm Definition GlossaryCAP CAMCcitt CD-ROMCtim CNIData DpramEDG EdacsELI Fcaps GetcIEA HP OV NNMIMC IsdnMIB MIM MOM MAUMOM PC NIMPDU PCMPMU PstnScat RSMTCP SnmpTDM TftpUDP TSIUPS VmimIndex IndexIndex Ericsson Inc