Ericsson LBI-39169 manual Tracking Edacs Device Utilization, Performance Criteria. Select

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MONITORING PERFORMANCE TRENDS

LBI-39169

11.2 TRACKING EDACS DEVICE UTILIZATION

The Performance -> Utilization menu item allows the user to chart the totals for call types pertaining to this EDACS device.

The entries on the Performance sub-bar, see Figure 27, are detailed below. All of the following graphs will be displayed for either nodes or sites.

∙Call Performance - Network-wide call performance (totals of all call types) for Channel Assignments, Queues, Denies, and System Busies.

∙Channel Assignment - Total Channel Assignments for the following call types: Individual Voice Calls, Group Voice Calls, Individual Data Calls, Group Data Calls, Individual Outbound Interconnect, Individual Inbound Interconnect, Group Inbound Interconnect, and ALL.

∙Individual Call - Individual voice call performance totals for Channel Assignments, Queues, Denies, and System Busies.

∙Group Voice - Group voice call performance totals for Channel Assignments, Queues, Denies, and System Busies.

∙Individual Data - Individual data call performance totals for Channel Assignments, Queues, Denies, and System Busies.

∙Group Data - Group data call performance totals for Channel Assignments, Queues, Denies, and System Busies.

∙Individual Outbound Telephony - Individual outbound interconnect call performance totals for Channel Assignments, Queues, Denies, and System Busies.

∙Individual Inbound Telephony - Individual inbound interconnect call performance totals for Channel Assignments, Queues, Denies, and System Busies.

∙Group Inbound Telephony - Group inbound interconnect call performance totals for Channel Assignments, Queues, Denies, and System Busies.

File...

EDACS

 

 

Help

 

Faults

 

 

 

Configuration

Utilization. Provides totals for call types

 

Accounting: File Transfer

pertaining to this EDACS device.

Performance

 

 

 

Software Version

Utilization

 

 

 

 

 

 

Accessibility

Node

 

 

Compare

 

 

Site

Call Performance

 

Monitor

 

 

Channel Assignment

 

 

 

Node or Site. Indicate if the device is a

 

Individual Call

 

Group Voice

node or site.

 

 

 

 

Individual Data

 

 

 

 

 

 

Individual Outbound Telephony

Performance Criteria. Select the

 

Individual Inbound Telephony

performance data to be displayed.

 

Group Inbound Telephone

 

 

 

Figure 27 - EDACS Performance -> Utilization Menu

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Contents User’s Guide LBI-39169 Table of Contents Using Openview Network Node Manager Configuring Edacs DevicesTransferring Device Files Monitoring Performance Trends Monitoring REAL-TIME Call ActivityTroubleshooting ProceduresGlossary Index Edacs Menu on Main Menu Bar List of Figures and TablesTraffic Filter Window This page intentionally left blank Manual Organization PrefaceSection Preface HEWLETT-PACKARD Documentation DocumentationRelated Ericsson Publications Data Gateway Documentation System Manager DocumentationJessica PBX Gateway Documentation Miscellaneous Ericsson DocumentsIntroduction Configuration Management Fault ManagementAccounting Management Performance Management Access LevelsSecurity Management Hierarchical Maps System AccessAssisted Map GenerationEdacs NM Menus and Their Functionality Configuration. PresentsBackground Network Map OverlaysPulldown Menu Selection Procedure Using the Keyboard Pulldown Menu Selection Procedure Using the MouseNetwork Manager Basics Editor OptionsExample of Map Traversal MAP TraversalExample of Exploding a Switching Center and Site Icon Starting a Network Manager Work Session Startup ProceduresLogging OUT of the Network Manager Session Ending a Network Manager Work SessionLogging OUT of the HP VUE Session Subcomponent Software Versions Retrieving the Software VersionNetwork Manager Software Application Versions Task Help Edacs HelpFunction Help Detecting and Isolating Faults Alarms Monitoring Edacs Fault ConditionsNotification through the Event Notification Interface Notification Through Icon ColorCategory Status Status Meaning Condition Status Colors/LevelsIcon Color Reporting Faults Alarms Fault PropagationFault Configuration Associating Actions With Events Latching Transient EventsDisabling Events at Remote Agent Devices Setting-up Threshold Oriented Events at RTM Devices Fault Updating Managed DevicesUnManaging Devices Managing DevicesUsing Hierarchical Maps Identifying the Cause of AlarmsSelect the Edacs Faults Summary menu item Edacs Fault Menu Using The OpenView Event BrowserSelecting Events Within a List Notification of New EventsFiltering Events Deleting EventsLocating Source of Event Obtaining Detailed Event InformationMonitoring Edacs Fault Conditions Integrated CEC/IMC Manager Configuring Edacs DevicesCEC/IMC Manager Main Window and Menu Bar Starting The CEC/IMC SessionSystem Options for Digital Console Pre-empt Example Screen Site Channel Configuration Example ScreenTelneting to the System Manager Telnet Sessions to the PI, BCU, CAL, and EDGSystem Manager Login Screen User Action Logging Transferring Device Files PI Activity Data Transfer Example Transferring PI Activity Data Using FTPBCU CDR Data Transfer Example Transferring a BCU Billing Record Using FTPSystem Manager Activity Data Transfer Example Transferring System Manager Activity Data Using FTP Monitoring Performance Trends Using TWO-DIMENSIONAL Line GraphsCustomizing Line Graphs Line Graph ExampleMonitoring Performance Trends Performance Criteria. Select Tracking Edacs Device UtilizationEdacs Performance / Accessibility Menu Tracking Edacs Device AccessibilityEdacs Performance Compare Menu Comparing Performance from Multiple Sites or NodesMonitor Monitoring REAL-TIME Call ActivityMultisite Monitor Display Example Using the Multisite Monitor ApplicationMultisite Monitor Menu Bar Filtering Call TrafficTraffic Filter Window Indicating Quiet Drops Viewing Call Type Colors Displaying Site Statistics RowsSite Monitor Display Example Using the Site Monitor ApplicationChanging Phone Call Keying Update Parameters Setting The Time FieldsTurning On Statistics Rows Adding The Phone Digits ColumnLOADING/UNLOADING Mibs Using Openview Network Node ManagerVIEWING/GRAPHING Performance Parameters Adding Custom Menu ItemsViewing Historical Trends Threshold Traps on Collected DataEvent History Customizing Event Messages and ActionsMAP Snapshots Background Geographical MapsIntegration with Other Network Manager Applications Multiple Edacs Network Manager SessionsObject Descriptions Customizing Icons 13.13.1 Icon LabelsIcon Bitmaps Loading MibsRebooting the Network Manager ProceduresSystem Shutdown Procedures Device Polling IntervalClock Synchronization Polling Interval SetupClock Polling Interval Modifying Event DescriptionsDeleting Symbols Adding Symbols to Edacs MapsAdding a Connection MSM message file Customizing MSM/SM SITE/DEVICE LabelsSM message file Deleting Orphaned Submaps Adding Descriptions to ObjectsVerifying AN Object WAS Deleted from the Openview Database VIEWING/MODIFYING Trap Severity Levels VIEWING/MODIFYING Edacs IdentifiersCreating a Full System Image Backup Restoring Default Event DescriptionsMapping Severity Level to Icon Color Restoring a Full System Image from the Backup CD-ROM does not Work Troubleshooting15.2 MSM/SM does not Show PI Traffic Attempt to LOG in FailsEdacs Icon is Brown Edacs Icon is BlueRPC Failures MAP Generation Verify Operation is not Working ProperlyPerformance not Showing Traffic Popup States no Node LicensePoor System Performance IFOR/LS Confused Cd /usr/lib/netls/conf NetlsconfigSystem Manager Snmp Sets Failing Users15.15 MSM/SM OUT of Color MAP Entries IMC Detected Link FailuresMultinode Traffic not Seen Correctly on MSM Sessions Popup WarningTerm Definition GlossaryCAP CAMCcitt CD-ROMCtim CNIData DpramEDG EdacsELI Fcaps GetcIEA HP OV NNMIMC IsdnMIB MIM MOM MAUMOM PC NIMPDU PCMPMU PstnScat RSMTCP SnmpTDM TftpUDP TSIUPS VmimIndex IndexIndex Ericsson Inc
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