Ericsson LBI-39169 manual Performance Management, Security Management, Access Levels

Page 15

INTRODUCTION

LBI-39169

3.4 PERFORMANCE MANAGEMENT

Performance Management is responsible for characterizing the usage and efficiency of the network. This area is conceptually composed of three major areas:

Utilization -- Provides information regarding which aspects of, and the degree to which, the network interfaces are being used.

Accessibility -- Provides information which may be used in determining that the network services are meeting customer expectations.

Tuning -- Provides information which may be used to evaluate adjustments to the network to increase utilization and accessibility.

EDACS devices provide various performance values via SNMP Management Information Bases (MIBs). The EDACS NM requests and receives these values for display and/or collection. The performance values required, and the network element(s) responsible for providing them, are given in the following subsections on a per map object basis.

Graphs to address Utilization and Accessibility may be invoked via menu items. See Section 0. Other parameters may be useful when troubleshooting.

Graphical Performance

EDACS Network Administrators can monitor system performance at node and site

Monitoring

levels. Results may be saved to disk and later displayed. Performance graphs may

 

also be saved. Performance graphs are available with the Billing Correlation

 

Unit/Centralized Activity Logger (BCU/CAL) or as a separate Jessica Private Branch

 

Exchange Interface (PI) option.

 

Multisite Monitor

The Multisite Monitor oversees call activity for an entire node.

It is available with

 

BCU/CAL or as a separate PI option.

 

Site Monitor

The Site Monitor oversees call activity for an individual site.

It is available with

 

BCU/CAL or as a separate PI option.

 

3.5 SECURITY MANAGEMENT

The Network Manager provides security of both user and system access. There are three levels of users authorized to use the Network Manager system. These are classified as Administrator (or SuperUser), Technician, and User.

System Access is controlled by assigning user account passwords, assigning unique community names to devices, and through the profile configuration of remote elements.

3.5.1 Access Levels

The classifications of Network Management users are:

Administrator - The Administrator has a full menu set and write access to OpenView, thus complete control over the Network Management system. This allows the administrator to retrieve, view, and change Network Management system attributes. However, only one write copy of OpenView may be operating at any one time. All other simultaneous sessions will be read only.

Technician - The Technician has a full menu set and read only access to OpenView. This allows the Technican to retrieve and view network data, but restricts the Technician from making unauthorized changes to the Network Management system attributes.

User - The User has a reduced menu set and read only access to OpenView. This limits the users access to critical EDACS functions and editing features in OpenView.

15

Image 15
Contents User’s Guide LBI-39169 Table of Contents Monitoring REAL-TIME Call Activity Configuring Edacs DevicesUsing Openview Network Node Manager Transferring Device Files Monitoring Performance TrendsProcedures TroubleshootingGlossary Index Edacs Menu on Main Menu Bar List of Figures and TablesTraffic Filter Window This page intentionally left blank Preface Manual OrganizationSection Preface Documentation HEWLETT-PACKARD DocumentationRelated Ericsson Publications Miscellaneous Ericsson Documents System Manager DocumentationData Gateway Documentation Jessica PBX Gateway DocumentationIntroduction Fault Management Configuration ManagementAccounting Management Access Levels Performance ManagementSecurity Management Generation System AccessHierarchical Maps Assisted MapMap Overlays Configuration. PresentsEdacs NM Menus and Their Functionality Background NetworkEditor Options Pulldown Menu Selection Procedure Using the MousePulldown Menu Selection Procedure Using the Keyboard Network Manager BasicsExample of Map Traversal MAP TraversalExample of Exploding a Switching Center and Site Icon Starting a Network Manager Work Session Startup ProceduresEnding a Network Manager Work Session Logging OUT of the Network Manager SessionLogging OUT of the HP VUE Session Subcomponent Software Versions Retrieving the Software VersionNetwork Manager Software Application Versions Edacs Help Task HelpFunction Help Notification Through Icon Color Monitoring Edacs Fault ConditionsDetecting and Isolating Faults Alarms Notification through the Event Notification InterfaceStatus Colors/Levels Category Status Status Meaning ConditionIcon Color Fault Propagation Reporting Faults AlarmsFault Configuration Latching Transient Events Associating Actions With EventsDisabling Events at Remote Agent Devices Managing Devices Fault Updating Managed DevicesSetting-up Threshold Oriented Events at RTM Devices UnManaging DevicesIdentifying the Cause of Alarms Using Hierarchical MapsSelect the Edacs Faults Summary menu item Edacs Fault Menu Using The OpenView Event BrowserSelecting Events Within a List Notification of New EventsObtaining Detailed Event Information Deleting EventsFiltering Events Locating Source of EventMonitoring Edacs Fault Conditions Integrated CEC/IMC Manager Configuring Edacs DevicesCEC/IMC Manager Main Window and Menu Bar Starting The CEC/IMC SessionSystem Options for Digital Console Pre-empt Example Screen Site Channel Configuration Example ScreenTelneting to the System Manager Telnet Sessions to the PI, BCU, CAL, and EDGSystem Manager Login Screen User Action Logging Transferring Device Files PI Activity Data Transfer Example Transferring PI Activity Data Using FTPBCU CDR Data Transfer Example Transferring a BCU Billing Record Using FTPSystem Manager Activity Data Transfer Example Transferring System Manager Activity Data Using FTPMonitoring Performance Trends Using TWO-DIMENSIONAL Line GraphsCustomizing Line Graphs Line Graph ExampleMonitoring Performance Trends Performance Criteria. Select Tracking Edacs Device UtilizationEdacs Performance / Accessibility Menu Tracking Edacs Device AccessibilityEdacs Performance Compare Menu Comparing Performance from Multiple Sites or NodesMonitor Monitoring REAL-TIME Call ActivityMultisite Monitor Display Example Using the Multisite Monitor ApplicationMultisite Monitor Menu Bar Filtering Call TrafficTraffic Filter Window Indicating Quiet Drops Viewing Call Type Colors Displaying Site Statistics RowsSite Monitor Display Example Using the Site Monitor ApplicationAdding The Phone Digits Column Setting The Time FieldsChanging Phone Call Keying Update Parameters Turning On Statistics RowsAdding Custom Menu Items Using Openview Network Node ManagerLOADING/UNLOADING Mibs VIEWING/GRAPHING Performance ParametersCustomizing Event Messages and Actions Threshold Traps on Collected DataViewing Historical Trends Event HistoryMAP Snapshots Background Geographical MapsIntegration with Other Network Manager Applications Multiple Edacs Network Manager SessionsLoading Mibs Customizing Icons 13.13.1 Icon LabelsObject Descriptions Icon BitmapsDevice Polling Interval ProceduresRebooting the Network Manager System Shutdown ProceduresModifying Event Descriptions Polling Interval SetupClock Synchronization Clock Polling IntervalAdding Symbols to Edacs Maps Deleting SymbolsAdding a Connection Customizing MSM/SM SITE/DEVICE Labels MSM message fileSM message file Adding Descriptions to Objects Deleting Orphaned SubmapsVerifying AN Object WAS Deleted from the Openview Database VIEWING/MODIFYING Trap Severity Levels VIEWING/MODIFYING Edacs IdentifiersRestoring Default Event Descriptions Creating a Full System Image BackupMapping Severity Level to Icon Color Restoring a Full System Image from the Backup Attempt to LOG in Fails TroubleshootingCD-ROM does not Work 15.2 MSM/SM does not Show PI TrafficMAP Generation Verify Operation is not Working Properly Edacs Icon is BlueEdacs Icon is Brown RPC FailuresPopup States no Node License Performance not Showing TrafficPoor System Performance Users Cd /usr/lib/netls/conf NetlsconfigIFOR/LS Confused System Manager Snmp Sets Failing15.15 MSM/SM OUT of Color MAP Entries IMC Detected Link FailuresMultinode Traffic not Seen Correctly on MSM Sessions Popup WarningTerm Definition GlossaryCD-ROM CAMCAP CcittDpram CNICtim DataFcaps Getc EdacsEDG ELIIsdn HP OV NNMIEA IMCNIM MAUMIB MIM MOM MOM PCPstn PCMPDU PMUScat RSMTftp SnmpTCP TDMVmim TSIUDP UPSIndex IndexIndex Ericsson Inc