Ericsson LBI-39169 manual Preface, Manual Organization, Section

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PREFACE

LBI-39169

1. PREFACE

This is one of four manuals for the EDACS® Network Manager. This manual provides operating instructions for users and administrators of the Network Manager system.

Additional documentation for the Network Manager is available in the following publications:

EDACS Network Management System Manual (LBI-39215):

This manual provides a system level overview of EDACS Network Management.

EDACS Network Management Enterprise Management Information Base (MIB) Reference Manual (LBI-39170): This manual contains the EDACS common MIBs and defines each item identified within the MIB groups.

EDACS Network Management Installation Manual (LBI-39171):

This manual contains detailed information for installing, configuring, and customizing the Network Manager application and the EDACS SNMP Agent platforms.

1.1MANUAL ORGANIZATION

The manual is divided into the following sections:

Section 1

Preface - The preface section identifies the other manuals in the Network Manager manual set

 

and introduces the reader to the organization of this manual.

Section 2

Documentation - This section provides a list of Ericsson documents for the associated EDACS

 

elements which might interface with the Network Manager. It also provides a list of manual and

 

documents which may be obtained (or are provided) by vendors and outside sources.

Section 3

Introduction - This section provides an overview of the Network Manager, listing its functions

 

and features.

Section 4

Network Manager Basics - This section describes some of the basic processes the operator will

 

use when running the Network Manager application.

Section 5

Startup Procedures - This section provides step by step procedures for starting and stopping the

 

Network Manager application.

Section 6

Retrieving Software Version - This section provides instructions for obtaining the current

 

revision levels of software running on the Network Manager platform and associated devices.

Section 7

EDACS Help - This section provides information on using the EDACS Help function.

Section 8

Monitoring EDACS Fault Conditions - This section provides instructions for using the

 

Network Manager to detect, isolate, and report alarm or fault conditions associated with the

 

various Network Elements.

Section 9

Configuring EDACS Devices - This section provides instruction for running and configuring

 

devices directly connected to the Network Manager, such as CEC/IMC Manager for Windows

 

NT and the System Manager.

Section 10

Transferring Device Files - This section information for using the Accounting: File Transfer

 

option, and provides examples on its use.

Section 11

Monitoring Performance Trends - This section provides instructions for invoking two-

 

dimensional line graphs, the MultiSite Monitor, and the Site Monitor. This allow the user to

 

evaluate the network’s past and present performance and to identify any adverse trends or areas

 

requiring optimization.

Section 12

Monitoring Real-Time Call Activity

 

Monitor and Site Monitor to monitor

 

meet the user’s needs.

-This section provides instructions for using the MultiSite real-time call activity. The monitors are customizable to

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Contents User’s Guide LBI-39169 Table of Contents Using Openview Network Node Manager Configuring Edacs DevicesTransferring Device Files Monitoring Performance Trends Monitoring REAL-TIME Call ActivityProcedures TroubleshootingGlossary Index Edacs Menu on Main Menu Bar List of Figures and TablesTraffic Filter Window This page intentionally left blank Preface Manual OrganizationSection Preface Documentation HEWLETT-PACKARD DocumentationRelated Ericsson Publications Data Gateway Documentation System Manager DocumentationJessica PBX Gateway Documentation Miscellaneous Ericsson DocumentsIntroduction Fault Management Configuration ManagementAccounting Management Access Levels Performance ManagementSecurity Management Hierarchical Maps System AccessAssisted Map GenerationEdacs NM Menus and Their Functionality Configuration. PresentsBackground Network Map OverlaysPulldown Menu Selection Procedure Using the Keyboard Pulldown Menu Selection Procedure Using the MouseNetwork Manager Basics Editor OptionsExample of Map Traversal MAP TraversalExample of Exploding a Switching Center and Site Icon Starting a Network Manager Work Session Startup ProceduresEnding a Network Manager Work Session Logging OUT of the Network Manager SessionLogging OUT of the HP VUE Session Subcomponent Software Versions Retrieving the Software VersionNetwork Manager Software Application Versions Edacs Help Task HelpFunction Help Detecting and Isolating Faults Alarms Monitoring Edacs Fault ConditionsNotification through the Event Notification Interface Notification Through Icon ColorStatus Colors/Levels Category Status Status Meaning ConditionIcon Color Fault Propagation Reporting Faults AlarmsFault Configuration Latching Transient Events Associating Actions With EventsDisabling Events at Remote Agent Devices Setting-up Threshold Oriented Events at RTM Devices Fault Updating Managed DevicesUnManaging Devices Managing DevicesIdentifying the Cause of Alarms Using Hierarchical MapsSelect the Edacs Faults Summary menu item Edacs Fault Menu Using The OpenView Event BrowserSelecting Events Within a List Notification of New EventsFiltering Events Deleting EventsLocating Source of Event Obtaining Detailed Event InformationMonitoring Edacs Fault Conditions Integrated CEC/IMC Manager Configuring Edacs DevicesCEC/IMC Manager Main Window and Menu Bar Starting The CEC/IMC SessionSystem Options for Digital Console Pre-empt Example Screen Site Channel Configuration Example ScreenTelneting to the System Manager Telnet Sessions to the PI, BCU, CAL, and EDGSystem Manager Login Screen User Action Logging Transferring Device Files PI Activity Data Transfer Example Transferring PI Activity Data Using FTPBCU CDR Data Transfer Example Transferring a BCU Billing Record Using FTPSystem Manager Activity Data Transfer Example Transferring System Manager Activity Data Using FTPMonitoring Performance Trends Using TWO-DIMENSIONAL Line GraphsCustomizing Line Graphs Line Graph ExampleMonitoring Performance Trends Performance Criteria. Select Tracking Edacs Device UtilizationEdacs Performance / Accessibility Menu Tracking Edacs Device AccessibilityEdacs Performance Compare Menu Comparing Performance from Multiple Sites or NodesMonitor Monitoring REAL-TIME Call ActivityMultisite Monitor Display Example Using the Multisite Monitor ApplicationMultisite Monitor Menu Bar Filtering Call TrafficTraffic Filter Window Indicating Quiet Drops Viewing Call Type Colors Displaying Site Statistics RowsSite Monitor Display Example Using the Site Monitor ApplicationChanging Phone Call Keying Update Parameters Setting The Time FieldsTurning On Statistics Rows Adding The Phone Digits ColumnLOADING/UNLOADING Mibs Using Openview Network Node ManagerVIEWING/GRAPHING Performance Parameters Adding Custom Menu ItemsViewing Historical Trends Threshold Traps on Collected DataEvent History Customizing Event Messages and ActionsMAP Snapshots Background Geographical MapsIntegration with Other Network Manager Applications Multiple Edacs Network Manager SessionsObject Descriptions Customizing Icons 13.13.1 Icon LabelsIcon Bitmaps Loading MibsRebooting the Network Manager ProceduresSystem Shutdown Procedures Device Polling IntervalClock Synchronization Polling Interval SetupClock Polling Interval Modifying Event DescriptionsAdding Symbols to Edacs Maps Deleting SymbolsAdding a Connection Customizing MSM/SM SITE/DEVICE Labels MSM message fileSM message file Adding Descriptions to Objects Deleting Orphaned SubmapsVerifying AN Object WAS Deleted from the Openview Database VIEWING/MODIFYING Trap Severity Levels VIEWING/MODIFYING Edacs IdentifiersRestoring Default Event Descriptions Creating a Full System Image BackupMapping Severity Level to Icon Color Restoring a Full System Image from the Backup CD-ROM does not Work Troubleshooting15.2 MSM/SM does not Show PI Traffic Attempt to LOG in FailsEdacs Icon is Brown Edacs Icon is BlueRPC Failures MAP Generation Verify Operation is not Working ProperlyPopup States no Node License Performance not Showing TrafficPoor System Performance IFOR/LS Confused Cd /usr/lib/netls/conf NetlsconfigSystem Manager Snmp Sets Failing Users15.15 MSM/SM OUT of Color MAP Entries IMC Detected Link FailuresMultinode Traffic not Seen Correctly on MSM Sessions Popup WarningTerm Definition GlossaryCAP CAMCcitt CD-ROMCtim CNIData DpramEDG EdacsELI Fcaps GetcIEA HP OV NNMIMC IsdnMIB MIM MOM MAUMOM PC NIMPDU PCMPMU PstnScat RSMTCP SnmpTDM TftpUDP TSIUPS VmimIndex IndexIndex Ericsson Inc