Ericsson LBI-39169 manual Deleting Events, Filtering Events, Locating Source of Event

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LBI-39169

MONITORING EDACS FAULT CONDITIONS

8.3.2.3 Deleting Events

Events continue to appear in an Event Browser list until you delete them or the maximum number of events for the browser has been reached. The primary reason to delete events is so you can determine when new events occur. If you do not delete events, the buttons in the Event Category window will continue to show status color, and you will not know when newer events of the same or lower severity level occur. If you want to keep the event, but not delete it, you can assign it to a new category or new severity level. In this way you can “acknowledge” the receipt of the event, but keep the event around to look at later. If you have installed the Network Node Manager product, you can create a new category using the event configurator. Call this new category “Acknowledged Events”, and assign acknowledged events to that category.

Once deleted, the same events does not re-appear. Though an event will appear in an event category list and the “All Events” category list, you need only delete the event from one list.

8.3.2.4 Filtering Events

Within any Event Browser window, you can filter based on one or more criteria. These criteria are severity, source, and/or event. You use filtering to reduce the number of events displayed. The status of the filtering is shown at the bottom of the Event Browser window, showing how many events are in the category, as well has how many of each severity are displayed. If filtering is on, the status will change to indicate that a subset of the events in the category is displayed. You can then perform operations based on the filtered events, the selected events, or all the events in the category.

As an example, to see all the Critical events:

1.Select the “All Events” category.

2.From the “All Events Browser” pick View -> Set Filters..., then chose Critical severity.

You now see all the critical events. After resolving all these events, you will want to delete them.

3.If you select Action ->Delete-> Filtered Events, the event category indicator light will change from red to the next most severe color.

8.3.2.5Locating Source of Event

To locate the source of a specific event perform the following:

1.Select the event and then choose Action->Highlight Source on Map.

This will bring up a submap containing the source of the event. The label for the source object will be highlighted.

2.Select the source object and use the menu items in the OVW map menu bar to obtain more information or to fix the problem that has caused the event.

8.3.2.6 Obtaining Detailed Event Information

Use the following procedure to obtain additional detailed information regarding the cause of the alarm and possible corrective action:

1.Highlight the event, and select the View->Event Description from the Event Browser menu bar.

Figure 13 - Event Description

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Contents User’s Guide LBI-39169 Table of Contents Transferring Device Files Monitoring Performance Trends Configuring Edacs DevicesUsing Openview Network Node Manager Monitoring REAL-TIME Call ActivityTroubleshooting ProceduresGlossary Index List of Figures and Tables Edacs Menu on Main Menu BarTraffic Filter Window This page intentionally left blank Manual Organization PrefaceSection Preface HEWLETT-PACKARD Documentation DocumentationRelated Ericsson Publications Jessica PBX Gateway Documentation System Manager DocumentationData Gateway Documentation Miscellaneous Ericsson DocumentsIntroduction Configuration Management Fault ManagementAccounting Management Performance Management Access LevelsSecurity Management Assisted Map System AccessHierarchical Maps GenerationBackground Network Configuration. PresentsEdacs NM Menus and Their Functionality Map OverlaysNetwork Manager Basics Pulldown Menu Selection Procedure Using the MousePulldown Menu Selection Procedure Using the Keyboard Editor OptionsMAP Traversal Example of Map TraversalExample of Exploding a Switching Center and Site Icon Startup Procedures Starting a Network Manager Work SessionLogging OUT of the Network Manager Session Ending a Network Manager Work SessionLogging OUT of the HP VUE Session Retrieving the Software Version Subcomponent Software VersionsNetwork Manager Software Application Versions Task Help Edacs HelpFunction Help Notification through the Event Notification Interface Monitoring Edacs Fault ConditionsDetecting and Isolating Faults Alarms Notification Through Icon ColorCategory Status Status Meaning Condition Status Colors/LevelsIcon Color Reporting Faults Alarms Fault PropagationFault Configuration Associating Actions With Events Latching Transient EventsDisabling Events at Remote Agent Devices UnManaging Devices Fault Updating Managed DevicesSetting-up Threshold Oriented Events at RTM Devices Managing DevicesUsing Hierarchical Maps Identifying the Cause of AlarmsSelect the Edacs Faults Summary menu item Using The OpenView Event Browser Edacs Fault MenuNotification of New Events Selecting Events Within a ListLocating Source of Event Deleting EventsFiltering Events Obtaining Detailed Event InformationMonitoring Edacs Fault Conditions Configuring Edacs Devices Integrated CEC/IMC ManagerStarting The CEC/IMC Session CEC/IMC Manager Main Window and Menu BarSite Channel Configuration Example Screen System Options for Digital Console Pre-empt Example ScreenTelnet Sessions to the PI, BCU, CAL, and EDG Telneting to the System ManagerSystem Manager Login Screen User Action Logging Transferring Device Files Transferring PI Activity Data Using FTP PI Activity Data Transfer ExampleTransferring a BCU Billing Record Using FTP BCU CDR Data Transfer ExampleTransferring System Manager Activity Data Using FTP System Manager Activity Data Transfer ExampleUsing TWO-DIMENSIONAL Line Graphs Monitoring Performance TrendsLine Graph Example Customizing Line GraphsMonitoring Performance Trends Tracking Edacs Device Utilization Performance Criteria. SelectTracking Edacs Device Accessibility Edacs Performance / Accessibility MenuComparing Performance from Multiple Sites or Nodes Edacs Performance Compare MenuMonitoring REAL-TIME Call Activity MonitorUsing the Multisite Monitor Application Multisite Monitor Display ExampleFiltering Call Traffic Multisite Monitor Menu BarTraffic Filter Window Viewing Call Type Colors Displaying Site Statistics Rows Indicating Quiet DropsUsing the Site Monitor Application Site Monitor Display ExampleTurning On Statistics Rows Setting The Time FieldsChanging Phone Call Keying Update Parameters Adding The Phone Digits ColumnVIEWING/GRAPHING Performance Parameters Using Openview Network Node ManagerLOADING/UNLOADING Mibs Adding Custom Menu ItemsEvent History Threshold Traps on Collected DataViewing Historical Trends Customizing Event Messages and ActionsBackground Geographical Maps MAP SnapshotsMultiple Edacs Network Manager Sessions Integration with Other Network Manager ApplicationsIcon Bitmaps Customizing Icons 13.13.1 Icon LabelsObject Descriptions Loading MibsSystem Shutdown Procedures ProceduresRebooting the Network Manager Device Polling IntervalClock Polling Interval Polling Interval SetupClock Synchronization Modifying Event DescriptionsDeleting Symbols Adding Symbols to Edacs MapsAdding a Connection MSM message file Customizing MSM/SM SITE/DEVICE LabelsSM message file Deleting Orphaned Submaps Adding Descriptions to ObjectsVerifying AN Object WAS Deleted from the Openview Database VIEWING/MODIFYING Edacs Identifiers VIEWING/MODIFYING Trap Severity LevelsCreating a Full System Image Backup Restoring Default Event DescriptionsMapping Severity Level to Icon Color Restoring a Full System Image from the Backup 15.2 MSM/SM does not Show PI Traffic TroubleshootingCD-ROM does not Work Attempt to LOG in FailsRPC Failures Edacs Icon is BlueEdacs Icon is Brown MAP Generation Verify Operation is not Working ProperlyPerformance not Showing Traffic Popup States no Node LicensePoor System Performance System Manager Snmp Sets Failing Cd /usr/lib/netls/conf NetlsconfigIFOR/LS Confused UsersIMC Detected Link Failures 15.15 MSM/SM OUT of Color MAP EntriesPopup Warning Multinode Traffic not Seen Correctly on MSM SessionsGlossary Term DefinitionCcitt CAMCAP CD-ROMData CNICtim DpramELI EdacsEDG Fcaps GetcIMC HP OV NNMIEA IsdnMOM PC MAUMIB MIM MOM NIMPMU PCMPDU PstnRSM ScatTDM SnmpTCP TftpUPS TSIUDP VmimIndex IndexIndex Ericsson Inc