Ericsson LBI-39169 manual Viewing Call Type Colors Displaying Site Statistics Rows

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Figure 34 - Multisite Monitor Legend

LBI-39169

MONITORING REAL-TIME CALL ACTIVITY

12.1.2 Viewing Call Type Colors

The Legend button activates a small window that serves as a key for the current Traffic Filter settings (see Figure 34). Beside each filter is a button that conveys the filter’s current state, color, and textual settings. If the filter state is Off, the button is black and states “Off.” If the filter state is On, the button color is set to the chosen filter color and the button text is set to the chosen filter text. No modifications can be made to the filter settings via the Legend window. The window is for informational purposes only.

12.1.3 Displaying Site Statistics Rows

The Statistics Rows toggle button (default is On) forces the site statistics rows to appear/disappear from the MSM main window. The Statistics Rows are located along the bottom of the MSM window. There are four different rows: Assigned, Queued, Denied, and System Busy. There is a box for each statistic under every monitored site. The Assigned box maintains a counter of all call assignments for a particular site. The other boxes maintain counters for queued calls, denied calls, and system busy calls. The counters begin at

zero (0) when the MSM application is invoked. Use the toggle button on the Options menu to view statistics rows or remove them from the main window.

12.1.4 Indicating Quiet Drops

The Quiet Drops button, which defaults to “Off,” displays textual information for a call in a channel button on the screen even after the call has dropped (color is removed). When Quiet Drops are turned “On” via the Options menu, both call color and text are removed from a channel button on the screen when the call is dropped.

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Contents User’s Guide LBI-39169 Table of Contents Configuring Edacs Devices Using Openview Network Node ManagerTransferring Device Files Monitoring Performance Trends Monitoring REAL-TIME Call ActivityGlossary Index ProceduresTroubleshooting List of Figures and Tables Edacs Menu on Main Menu BarTraffic Filter Window This page intentionally left blank Section PrefaceManual Organization Preface Related Ericsson Publications DocumentationHEWLETT-PACKARD Documentation System Manager Documentation Data Gateway DocumentationJessica PBX Gateway Documentation Miscellaneous Ericsson DocumentsIntroduction Accounting Management Fault ManagementConfiguration Management Security Management Access LevelsPerformance Management System Access Hierarchical MapsAssisted Map GenerationConfiguration. Presents Edacs NM Menus and Their FunctionalityBackground Network Map OverlaysPulldown Menu Selection Procedure Using the Mouse Pulldown Menu Selection Procedure Using the KeyboardNetwork Manager Basics Editor OptionsMAP Traversal Example of Map TraversalExample of Exploding a Switching Center and Site Icon Startup Procedures Starting a Network Manager Work SessionLogging OUT of the HP VUE Session Ending a Network Manager Work SessionLogging OUT of the Network Manager Session Retrieving the Software Version Subcomponent Software VersionsNetwork Manager Software Application Versions Function Help Edacs HelpTask Help Monitoring Edacs Fault Conditions Detecting and Isolating Faults AlarmsNotification through the Event Notification Interface Notification Through Icon ColorIcon Color Status Colors/LevelsCategory Status Status Meaning Condition Fault Configuration Fault PropagationReporting Faults Alarms Disabling Events at Remote Agent Devices Latching Transient EventsAssociating Actions With Events Fault Updating Managed Devices Setting-up Threshold Oriented Events at RTM DevicesUnManaging Devices Managing DevicesSelect the Edacs Faults Summary menu item Identifying the Cause of AlarmsUsing Hierarchical Maps Using The OpenView Event Browser Edacs Fault MenuNotification of New Events Selecting Events Within a ListDeleting Events Filtering EventsLocating Source of Event Obtaining Detailed Event InformationMonitoring Edacs Fault Conditions Configuring Edacs Devices Integrated CEC/IMC ManagerStarting The CEC/IMC Session CEC/IMC Manager Main Window and Menu BarSite Channel Configuration Example Screen System Options for Digital Console Pre-empt Example ScreenTelnet Sessions to the PI, BCU, CAL, and EDG Telneting to the System ManagerSystem Manager Login Screen User Action Logging Transferring Device Files Transferring PI Activity Data Using FTP PI Activity Data Transfer ExampleTransferring a BCU Billing Record Using FTP BCU CDR Data Transfer ExampleTransferring System Manager Activity Data Using FTP System Manager Activity Data Transfer ExampleUsing TWO-DIMENSIONAL Line Graphs Monitoring Performance TrendsLine Graph Example Customizing Line GraphsMonitoring Performance Trends Tracking Edacs Device Utilization Performance Criteria. SelectTracking Edacs Device Accessibility Edacs Performance / Accessibility MenuComparing Performance from Multiple Sites or Nodes Edacs Performance Compare MenuMonitoring REAL-TIME Call Activity Monitor Using the Multisite Monitor Application Multisite Monitor Display ExampleFiltering Call Traffic Multisite Monitor Menu BarTraffic Filter Window Viewing Call Type Colors Displaying Site Statistics Rows Indicating Quiet DropsUsing the Site Monitor Application Site Monitor Display ExampleSetting The Time Fields Changing Phone Call Keying Update ParametersTurning On Statistics Rows Adding The Phone Digits ColumnUsing Openview Network Node Manager LOADING/UNLOADING MibsVIEWING/GRAPHING Performance Parameters Adding Custom Menu ItemsThreshold Traps on Collected Data Viewing Historical TrendsEvent History Customizing Event Messages and ActionsBackground Geographical Maps MAP SnapshotsMultiple Edacs Network Manager Sessions Integration with Other Network Manager ApplicationsCustomizing Icons 13.13.1 Icon Labels Object DescriptionsIcon Bitmaps Loading MibsProcedures Rebooting the Network ManagerSystem Shutdown Procedures Device Polling IntervalPolling Interval Setup Clock SynchronizationClock Polling Interval Modifying Event DescriptionsAdding a Connection Adding Symbols to Edacs MapsDeleting Symbols SM message file Customizing MSM/SM SITE/DEVICE LabelsMSM message file Verifying AN Object WAS Deleted from the Openview Database Adding Descriptions to ObjectsDeleting Orphaned Submaps VIEWING/MODIFYING Edacs Identifiers VIEWING/MODIFYING Trap Severity LevelsMapping Severity Level to Icon Color Restoring Default Event DescriptionsCreating a Full System Image Backup Restoring a Full System Image from the Backup Troubleshooting CD-ROM does not Work15.2 MSM/SM does not Show PI Traffic Attempt to LOG in FailsEdacs Icon is Blue Edacs Icon is BrownRPC Failures MAP Generation Verify Operation is not Working ProperlyPoor System Performance Popup States no Node LicensePerformance not Showing Traffic Cd /usr/lib/netls/conf Netlsconfig IFOR/LS ConfusedSystem Manager Snmp Sets Failing UsersIMC Detected Link Failures 15.15 MSM/SM OUT of Color MAP EntriesPopup Warning Multinode Traffic not Seen Correctly on MSM SessionsGlossary Term DefinitionCAM CAPCcitt CD-ROMCNI CtimData DpramEdacs EDGELI Fcaps GetcHP OV NNM IEAIMC IsdnMAU MIB MIM MOMMOM PC NIMPCM PDUPMU PstnRSM ScatSnmp TCPTDM TftpTSI UDPUPS VmimIndex IndexIndex Ericsson Inc