Sipura Technology manual Sipura Technology, Inc SPA-2000 User Guide, Table of Contents

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Sipura Technology, Inc.

SPA-2000 User Guide

			Table of Contents
1.	Product Description			4
	1.1.	SPA-2000 Hardware Overview		4
	1.1.1.		Status LED Description:	5
2.	Installation Overview			6
3.	Software Configuration			6
	3.2.	IVR Interface		7
	3.2.1.		IVR Conventions:	7
	3.2.2.		SPA-2000 Interactive Voice Response (IVR) Menu:	8
	3.3.	SPA Web Interface		10
	3.3.1.		Web Interface Conventions	10
	3.3.2.		Administration Privileges	10
	3.3.3.		Basic and Advanced Views	11
	3.3.4.		SPA-2000 Web Page Configuration Default Values	12
	3.4.	Configuration Parameters		19
	3.4.1.		System Parameters	19
	System Configuration			19
	Network Configuration			19
	3.4.2.		Provisioning Parameters	19
	3.4.3.		Upgrade Parameters	20
	3.4.4.		Protocol Parameters	20
	3.4.5.		Line 1 and Line 2 Parameters	23
	3.4.6.		User 1 and User 2 Parameters	26
	3.4.7.		Regional Parameters	28
	3.5.	Call Statistics Reporting		32
4.	User Guidelines			33
	4.1.	Basic Services		34
	4.1.1.		Originating a Phone Call	34
	4.1.2.		Receiving a Phone Call	34
	4.2.	Enhanced Services		34
	4.2.1.		Caller ID	34
	4.2.2.		Calling Line Identification Presentation (CLIP)	35
	4.2.3.		Calling Line Identification Restriction (CLIR) – Caller ID Blocking	35
	4.2.4.		Call Waiting	36
	4.2.5.		Disable or Cancel Call Waiting	37
	4.2.6.		Call-Waiting with Caller ID	38
	4.2.7.		Voice Mail	38
	4.2.8.		Attendant Call Transfer	39
	4.2.9.		Unattended or “Blind” Call Transfer	39
	4.2.10.		Call Hold	40
	4.2.11.		Three-Way Calling	40
	4.2.12.		Three-Way Ad-Hoc Conference Calling	41
	4.2.13.		Call Return	41
	4.2.14.		Automatic Call Back	42
	4.2.15.		Call FWD – Unconditional	42
	4.2.16.		Call FWD – Busy	43
	4.2.17.		Call FWD - No Answer	44
	4.2.18.		Anonymous Call Blocking	45
	4.2.19.		Distinctive / Priority Ringing and Call Waiting Tone	45
	4.2.20.		Speed Calling – Up to Eight (8) Numbers or IP Addresses	46
5.	Where to Get Support:			48
6.	Appendix I – Dial Plan Administration:			49
	6.1.1.		Dial Plan	49

© 2003 Sipura Technology, Inc

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Contents

December Sipura Technology, IncUse of Proprietary Information and Copyright Notice Disclaimer Please ReadSipura Technology, Inc SPA-2000 User Guide Table of ContentsSPA-2000 Hardware Overview Product DescriptionDefault Handset Blink Behavior Rate Status LED DescriptionStatus Description Firmware Upgrade via Tftp Installation OverviewSoftware Configuration Firmware UpgradeFirmware Upgrade via PC Utility Program IVR InterfaceIVR Conventions 100 SPA-2000 Interactive Voice Response IVR MenuExample IVR Action IVR Menu Choice Parameters111 Requires Password101 110Administration Privileges SPA Web InterfaceWeb Interface Conventions Basic and Advanced Views SPA-2000 Information Web Page Advanced Admin View SPA-2000 Web Page Configuration Default ValuesSPA-2000 System Configuration Web Page Advanced Admin View SPA-2000 SIP Configuration Web Page Advanced Admin View Sipura Technology, Inc Proprietary See Copyright Notice on SPA-2000 Regional Configuration Web Page Advanced Admin View SPA-2000 Line 1 Configuration Web Page Line 2 Is Identical SPA-2000 User 1 Configuration Web Page User 2 Is Identical Configuration Parameters System ParametersProvisioning Parameters Protocol Parameters Upgrade ParametersSIP T1 NAT Support Parameter Name Description Default SDP Audio Codec Names Parameter Name Description DefaultLine 1 and Line 2 Parameters User Account Information Parameter Name Description DefaultSupplementary Services Enable Audio Settings Parameter Name Description Default Dial Plan Parameter Name Description Default Polarity Settings Parameter Name Description DefaultUser 1 and User 2 Parameters Speed Dial Settings Parameter Name Description Default Regional Parameters Call Progress Tones Parameter Name Description DefaultRing and CWT Cadence Parameter Name Description Default Control Timer Values sec Parameter Name Description Default Page Line 1/2 Status Miscellaneous Parameters Parameter Name Description DefaultCall Statistics Reporting System StatusCall 1/2 Status User GuidelinesReceiving a Phone Call Basic ServicesEnhanced Services Originating a Phone CallCalling Line Identification Presentation Clip Call Waiting To block Caller ID on all outbound calls, doFollowing Disable or Cancel Call Waiting Voice Mail Call-Waiting with Caller IDUnattended or Blind Call Transfer Attendant Call TransferThree-Way Calling Call HoldCall Return Three-Way Ad-Hoc Conference CallingCall FWD Unconditional Automatic Call BackCall FWD Busy Call FWD No Answer Distinctive / Priority Ringing and Call Waiting Tone Anonymous Call BlockingSpeed Calling Up to Eight 8 Numbers or IP Addresses Sipura Technology, Inc Proprietary See Copyright Notice on Where to Get Support Dial Plan Appendix I Dial Plan AdministrationPage Xxx 4911 1 2-9xx