Sipura Technology SPA-2000 Basic Services, Enhanced Services, Originating a Phone Call, Caller ID

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4.1.Basic Services

4.1.1. Originating a Phone Call

Service Description

Placing telephone a call to another telephone

 

or telephony system (IVR, conference bridge,

 

etc.). This is the most basic service.

 

 

User Action Required to Activate or Use

When the user picks up the handset, the SPA

 

provides dial tone and is ready to collect dialing

 

information via DTMF digits from the telephone

 

touchtone key pad.

 

 

Expected Call and Network Behavior

While it is possible to support overlapped

 

dialing within the context of SIP, the SPA

 

collects a complete phone number and sends

 

the full number in a SIP INVITE message to the

 

proxy server for further call processing. In order

 

to minimize dialing delay, the SPA maintains a

 

dial plan and matches it against the cumulative

 

number entered by the user. The SPA also

 

detects invalid phone numbers not compatible

 

with the dial plan and alerts the user via a

 

configurable tone (Reorder).

 

 

User Action Required to Deactivate or End

Hang-up the telephone.

 

 

4.1.2. Receiving a Phone Call

 

 

 

Service Description

The SPA can receive calls from the PSTN or

 

other IP Telephony subscribers

 

 

User Action Required to Activate or Use

When the telephone rings, pick up the handset

 

and begin talking.

 

 

Expected Call and Network Behavior

Each subscriber is assigned an E.164 ID

 

(phone number) so that they may be reached

 

from wired or wireless callers on the PSTN or

 

IP network. The SPA supplies ring voltage to

 

the attached telephone set to alert the user of

 

incoming calls.

 

 

User Action Required to Deactivate or End

Hang-up the telephone.

 

 

4.2.Enhanced Services

4.2.1.Caller ID

Service Description

 

If available, the SPA supports the generation

 

 

 

 

and pass-through of Caller ID information.

 

 

 

 

User Action Required to Activate or Use

No user action required. The user’s telephone

 

 

 

 

equipment must support Caller ID to display

 

 

 

 

 

 

© 2003 Sipura Technology, Inc

Proprietary (See Copyright Notice on Page 2)

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Contents Sipura Technology, Inc DecemberDisclaimer Please Read Use of Proprietary Information and Copyright NoticeTable of Contents Sipura Technology, Inc SPA-2000 User GuideProduct Description SPA-2000 Hardware OverviewStatus LED Description Default Handset Blink Behavior RateStatus Description Firmware Upgrade Installation OverviewSoftware Configuration Firmware Upgrade via TftpIVR Interface Firmware Upgrade via PC Utility ProgramIVR Conventions IVR Action IVR Menu Choice Parameters SPA-2000 Interactive Voice Response IVR MenuExample 100110 Requires Password101 111SPA Web Interface Administration PrivilegesWeb Interface Conventions Basic and Advanced Views SPA-2000 Web Page Configuration Default Values SPA-2000 Information Web Page Advanced Admin ViewSPA-2000 System Configuration Web Page Advanced Admin View SPA-2000 SIP Configuration Web Page Advanced Admin View Sipura Technology, Inc Proprietary See Copyright Notice on SPA-2000 Regional Configuration Web Page Advanced Admin View SPA-2000 Line 1 Configuration Web Page Line 2 Is Identical SPA-2000 User 1 Configuration Web Page User 2 Is Identical System Parameters Configuration ParametersProvisioning Parameters Upgrade Parameters Protocol ParametersSIP T1 SDP Audio Codec Names Parameter Name Description Default NAT Support Parameter Name Description DefaultUser Account Information Parameter Name Description Default Line 1 and Line 2 ParametersSupplementary Services Enable Audio Settings Parameter Name Description Default Polarity Settings Parameter Name Description Default Dial Plan Parameter Name Description DefaultUser 1 and User 2 Parameters Speed Dial Settings Parameter Name Description Default Call Progress Tones Parameter Name Description Default Regional ParametersRing and CWT Cadence Parameter Name Description Default Control Timer Values sec Parameter Name Description Default Page System Status Miscellaneous Parameters Parameter Name Description DefaultCall Statistics Reporting Line 1/2 StatusUser Guidelines Call 1/2 StatusOriginating a Phone Call Basic ServicesEnhanced Services Receiving a Phone CallCalling Line Identification Presentation Clip To block Caller ID on all outbound calls, do Call WaitingFollowing Disable or Cancel Call Waiting Call-Waiting with Caller ID Voice MailAttendant Call Transfer Unattended or Blind Call TransferCall Hold Three-Way CallingThree-Way Ad-Hoc Conference Calling Call ReturnAutomatic Call Back Call FWD UnconditionalCall FWD Busy Call FWD No Answer Anonymous Call Blocking Distinctive / Priority Ringing and Call Waiting ToneSpeed Calling Up to Eight 8 Numbers or IP Addresses Sipura Technology, Inc Proprietary See Copyright Notice on Where to Get Support Appendix I Dial Plan Administration Dial PlanPage Xxx 4911 1 2-9xx