Sipura Technology SPA-2000 manual Call Hold, Three-Way Calling

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Press the switch hook or flash button on the

 

phone to place the party on hold

 

Enter *98

 

Dial the number to which you will transfer the

 

caller

 

The call is transferred when a complete

 

number is entered. You will hear a short

 

confirmation tone, followed by regular dial tone

 

 

Expected Call and Network Behavior

When the user presses the switch hook or flash

 

button, the transferee is placed on hold. When

 

the user successfully dials the transfer number,

 

the transferee will automatically call the dialed

 

number.

 

 

User Action Required to Deactivate or End

No applicable.

 

 

4.2.10. Call Hold

Service Description

Call Hold lets you put a caller on hold for an

 

unlimited period of time. It is especially useful

 

on phones without the hold button. Unlike a

 

hold button, this feature provides access to a

 

dial tone while the call is being held.

 

 

User Action Required to Activate or Use

Press the switch hook or flash button on the

 

phone to place the first party on hold. You will

 

hear a dial tone.

 

To make another call:

 

Enter the new number

 

To return to call on hold:

 

Hang up and the phone set will ring with the

 

first call on the line (or press Hook Flash again)

 

 

Expected Call and Network Behavior

 

 

 

User Action Required to Deactivate or End

Hang-up the telephone.

 

 

4.2.11. Three-Way Calling

Service Description

 

The user can originate a call to a 3rd party

 

 

 

 

while engaging in an active call.

 

 

 

 

User Action Required to Activate or Use

Press the switch hook or flash button on the

 

 

 

 

phone to place the first party on hold

 

 

 

 

Listen for dial tone

 

 

 

 

 

 

 

 

 

 

© 2003 Sipura Technology, Inc

Proprietary (See Copyright Notice on Page 2)

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Contents Sipura Technology, Inc DecemberDisclaimer Please Read Use of Proprietary Information and Copyright NoticeTable of Contents Sipura Technology, Inc SPA-2000 User GuideProduct Description SPA-2000 Hardware OverviewStatus LED Description Default Handset Blink Behavior RateStatus Description Installation Overview Software ConfigurationFirmware Upgrade Firmware Upgrade via TftpIVR Interface Firmware Upgrade via PC Utility ProgramIVR Conventions SPA-2000 Interactive Voice Response IVR Menu ExampleIVR Action IVR Menu Choice Parameters 100Requires Password 101110 111SPA Web Interface Administration PrivilegesWeb Interface Conventions Basic and Advanced Views SPA-2000 Web Page Configuration Default Values SPA-2000 Information Web Page Advanced Admin ViewSPA-2000 System Configuration Web Page Advanced Admin View SPA-2000 SIP Configuration Web Page Advanced Admin View Sipura Technology, Inc Proprietary See Copyright Notice on SPA-2000 Regional Configuration Web Page Advanced Admin View SPA-2000 Line 1 Configuration Web Page Line 2 Is Identical SPA-2000 User 1 Configuration Web Page User 2 Is Identical System Parameters Configuration ParametersProvisioning Parameters Upgrade Parameters Protocol ParametersSIP T1 SDP Audio Codec Names Parameter Name Description Default NAT Support Parameter Name Description DefaultUser Account Information Parameter Name Description Default Line 1 and Line 2 ParametersSupplementary Services Enable Audio Settings Parameter Name Description Default Polarity Settings Parameter Name Description Default Dial Plan Parameter Name Description DefaultUser 1 and User 2 Parameters Speed Dial Settings Parameter Name Description Default Call Progress Tones Parameter Name Description Default Regional ParametersRing and CWT Cadence Parameter Name Description Default Control Timer Values sec Parameter Name Description Default Page Miscellaneous Parameters Parameter Name Description Default Call Statistics ReportingSystem Status Line 1/2 StatusUser Guidelines Call 1/2 StatusBasic Services Enhanced ServicesOriginating a Phone Call Receiving a Phone CallCalling Line Identification Presentation Clip To block Caller ID on all outbound calls, do Call WaitingFollowing Disable or Cancel Call Waiting Call-Waiting with Caller ID Voice MailAttendant Call Transfer Unattended or Blind Call TransferCall Hold Three-Way CallingThree-Way Ad-Hoc Conference Calling Call ReturnAutomatic Call Back Call FWD UnconditionalCall FWD Busy Call FWD No Answer Anonymous Call Blocking Distinctive / Priority Ringing and Call Waiting ToneSpeed Calling Up to Eight 8 Numbers or IP Addresses Sipura Technology, Inc Proprietary See Copyright Notice on Where to Get Support Appendix I Dial Plan Administration Dial PlanPage Xxx 4911 1 2-9xx