Sipura Technology manual SPA-2000 Interactive Voice Response IVR Menu, Example, 100

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oTo input: W, X, Y, Z, w, x, y, z -- press ‘9

oTo input all other characters in the administrator password, press ‘0Note: This translation convention only applies to the password input.

For example: to input password “test#@1234” by phone keypad, you need to press the following

sequence of digits: 8378001234.

2.After entering a value, press the # (pound) key to indicate end of input. o To Save value, press ‘1

o To Review the value, press ‘2o To Re-enter the value, press ‘3

oTo Cancel the value entry and return to the main configuration menu, press ‘*’ (star) Please Note:

o The final ‘#’ key will not be counted as part of the value.

oSaved settings will take effect when the telephone is hung-up and if necessary, the SPA- 2000 will automatically reboot.

3.After one minute of inactivity, the unit times out. The user will need to re-enter the configuration menu from the beginning by pressing * * * *.

4.If, while entering a value (like an IP address), you decide to exit without entering any changes, you may do so by pressing the * (star) key twice within a half second window of time. Otherwise, the entry of the * (star) key will be treated as a dot (decimal point).

Example:

To enter an IP address, use numbers 0 – 9 on the telephone key pad. Use the * (star) key to enter a decimal point.

To enter the following IP address value: 192.168.2.215

A.Use the touchtone key pad to enter: 192*168*2*215#

B.When prompted, enter 1 to save setting to configuration.

C.Hang-up the phone to cause setting to take effect.

- or -

D.Enter the value of the next setting category to modify . . .

5. Hang-up the phone to cause all settings to take effect.

3.2.2. SPA-2000 Interactive Voice Response (IVR) Menu:

IVR Action

IVR Menu Choice

Parameter(s)

Notes:

 

 

Enter IVR Menu

* * * *

 

None

Ignore SIT or other tones

 

 

 

 

 

until you hear, “Sipura

 

 

 

 

 

 

 

configuration menu.

 

 

 

 

 

 

 

Please enter option

 

 

 

 

 

 

 

followed by the pound key

 

 

 

 

 

 

or hang-up to exit.”

 

 

Check DHCP

100

 

None

IVR will announce if DHCP

 

 

 

 

 

 

in enabled or disabled.

 

 

 

 

 

 

 

 

 

 

© 2003 Sipura Technology, Inc

Proprietary (See Copyright Notice on Page 2)

8

 

Image 8 Contents
Sipura Technology, Inc DecemberDisclaimer Please Read Use of Proprietary Information and Copyright NoticeTable of Contents Sipura Technology, Inc SPA-2000 User GuideProduct Description SPA-2000 Hardware OverviewStatus Description Default Handset Blink Behavior RateStatus LED Description Installation Overview Software ConfigurationFirmware Upgrade Firmware Upgrade via TftpIVR Conventions Firmware Upgrade via PC Utility ProgramIVR Interface SPA-2000 Interactive Voice Response IVR Menu ExampleIVR Action IVR Menu Choice Parameters 100Requires Password 101110 111Web Interface Conventions Administration PrivilegesSPA Web Interface Basic and Advanced Views SPA-2000 Web Page Configuration Default Values SPA-2000 Information Web Page Advanced Admin ViewSPA-2000 System Configuration Web Page Advanced Admin View SPA-2000 SIP Configuration Web Page Advanced Admin View Sipura Technology, Inc Proprietary See Copyright Notice on SPA-2000 Regional Configuration Web Page Advanced Admin View SPA-2000 Line 1 Configuration Web Page Line 2 Is Identical SPA-2000 User 1 Configuration Web Page User 2 Is Identical Provisioning Parameters Configuration ParametersSystem Parameters Upgrade Parameters Protocol ParametersSIP T1 SDP Audio Codec Names Parameter Name Description Default NAT Support Parameter Name Description DefaultUser Account Information Parameter Name Description Default Line 1 and Line 2 ParametersSupplementary Services Enable Audio Settings Parameter Name Description Default User 1 and User 2 Parameters Dial Plan Parameter Name Description DefaultPolarity Settings Parameter Name Description Default Speed Dial Settings Parameter Name Description Default Call Progress Tones Parameter Name Description Default Regional ParametersRing and CWT Cadence Parameter Name Description Default Control Timer Values sec Parameter Name Description Default Page Miscellaneous Parameters Parameter Name Description Default Call Statistics ReportingSystem Status Line 1/2 StatusUser Guidelines Call 1/2 StatusBasic Services Enhanced ServicesOriginating a Phone Call Receiving a Phone CallCalling Line Identification Presentation Clip Following Call WaitingTo block Caller ID on all outbound calls, do Disable or Cancel Call Waiting Call-Waiting with Caller ID Voice MailAttendant Call Transfer Unattended or Blind Call TransferCall Hold Three-Way CallingThree-Way Ad-Hoc Conference Calling Call ReturnAutomatic Call Back Call FWD UnconditionalCall FWD Busy Call FWD No Answer Anonymous Call Blocking Distinctive / Priority Ringing and Call Waiting ToneSpeed Calling Up to Eight 8 Numbers or IP Addresses Sipura Technology, Inc Proprietary See Copyright Notice on Where to Get Support Appendix I Dial Plan Administration Dial PlanPage Xxx 4911 1 2-9xx