Samsung Programming Categories, Subscriber Options, SVMi-8 Administration Options, MMC Listing

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Programming Categories

When programming the SVMi-8 there are three types of data: Subscriber Options, SVMi-8 Administration Options, and Phone System Options.

Subscriber Options

These are the options entered by a subscriber, that control the individual behavior of their mailbox. The instructions for this can be found in the SVMi-8 System User Guide.

SVMi-8 Administration Options

This is all the programming options for the SVMi-8, that are unique to the particular installation.

DCS / DCS COMPACT II/ iDCS 500 Related Options

This is a collection of the programming options to make SVMi-8 operate correctly. When the SVMi-8 is initialized, much of the set up is completed, but there is still some phone system programming that must be entered.

Note that if the SVMi-8 card is being installed in an existing system (a system that did not previously have an SVMi- 8), you will have to use MMC 806 to pre install the card and MMC 724 to assign extension numbers to each SVMi-8 port. Use any available numbers.

In addition to the MMCs listed below you must set call forwarding to the SVMi-8 at every phone that wants to use voice mail.

MMC Listing

The following is a listing of all the system MMCs that relate to the SVMi-8.

✃DCS COMPACT II

MMC 110

MMC 207

MMC 308

MMC 309

MMC 408

MMC 501

MMC 601

MMC 701

MMC 722

MMC 723

MMC 724

MMC 727

MMC 750

MMC 751

MMC 752

MMC 753

MMC 754

MMC 755

MMC 756

MMC 757

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Contents SVMi-8 General Description Publication Information CopyrightTable of Contents Page Auto Attendant System OverviewSVMi-8 System Voice MailSystem Capacities Page SBC SVMi-8 Motherboard Reset ButtonHardware Description Serial InterfaceLED Indications Back Plane ConnectorHDD Access LED Run Status LEDMemory Memory AlternateVoice Processing Module VPM Types of VPMSoftware Features System FeaturesAccess Manager Software Features Audiotext Features Feature Descriptions System FeaturesAuto Attendant Features Access Manager Software Features Voice Mail Features Software Features Page Page Quick Memo See Direct Messaging Reminder See Self Memo Administration Features Audiotext Features Voiceform Questionnaire Q & a FeaturesPage SVMi-8Installation Installing Individual SVMi-8 Components Installing the SVMi-8 Card in the Phone System Installing the SVMi-8 in a DCS CompactInstalling the SVMi-8 in a DCS Installing the SVMi-8 in an iDCS Installing or Removing the Hard Disk Drive Installing Individual SVMi-8 ComponentsInstalling a Voice Processing Module Removing the Compact Flash CF Adapter Installing or Removing a Compact Flash AdapterInstalling the Compact Flash CF Adapter Power UP SVMi-8 Set Up with DCS Phone SystemsPower Up Procedure System ProgrammingTesting the Hardware Correct System ShutdownLocal Programming Connecting Optional EquipmentSerial Communication PC Connection Remote Programming CableParallel Port Programming Overview SVMi-8 Directory Structure System Administration Auto ConfigurationQuick Setup SubscriberSystem Administrator Applications AdministratorKnowledge Requirements Programming MethodsScreen Interface Equipment RequirementsGetting Help Using the Screen InterfaceLogging Screen Movement Keys Dtmf System AdministrationAccessing Dtmf System Administration Editing and Moving within a FieldEdit System Prompts Subscriber AdministrationManual Mode Selection Programming Methods Subscriber Options SVMi-8 Administration OptionsProgramming Categories DCS / DCS Compact II/ iDCS 500 Related OptionsDCS IDCSSVMi-8 Directory Structure Programming Reference Appendix System Main Menu EnterOpen Block Table Save ApplicationSchedule Table Schedule TableSubscriber List General Information System Wide ParametersEntering a New Subscriber System Wide ParametersSystem Timers System PasswordsVoice Files Touch-Tone ManagementMultilingual Voice Prompts Support Voice Studio Prompt Recording StudioOperating Utilities Display User LogExit SVMi-8 Display Error LogActivity Log Clear Report Count Backup and RestoreBackup or Restore Dialog Restore Exit to Previous MenuPort Activity System Main Menu Management Information Override ModeView System Reports By Application Call DistributionTo Subscribers Call Distribution Message Activity Call DistributionBy Port Number Port Utilization By Call Code Call DistributionBy Hour Port Utilization By Day of Week Port Utilization Exit to Previous Menu Port UtilizationSite Information Status ScreenSystem Activity Explanation of Default Configuration Application DesignImportant Basic Concepts BlocksEvent Pointers Extension and Mailbox ObjectsCall Directors Template Blocks Mode Specific Event PointersModes Description Block Types and DescriptionsAnnouncements Block Announcement BlockAnn Text ActivityCall Director Operating ModeAudioText Librarian Library Administration AudioText LibrarianCaller Interface RetentionOperating Mode Bye Block Bye BlockOpen Audiotext Announcements Directory Block Directory BlockInput Controls Search Controls Search TargetsDirectory Activity Directory Control PromptsSelection Prompts Operating Mode Caller Input Control EClass BlockExtension Controls EClass BlockSystem Caller Options Digit Assignment Transfer Prompts Hold Prompts Digits and PromptsHold Controls Overhead Paging Overhead Paging Dial SettingsOn Hold Information Messages Overhead Paging Controls Overhead Paging PromptsOutcall Authorizations Excepted Area CodesOperating Mode Extension Block Extension BlockOpen Extensions and WorkGroups Extension Controls Block Types and Descriptions Authorizations Stored Numbers Greeting Number Recorded Availability ScheduleCaller Options Processor Caller Options Processor ParametersCall Director Page Activity Counters List Block List BlockGeneral Parameters List ControlsList Members CallDirector Event Pointers Mailbox Block Mailbox BlockMailbox Controls Authorizations Message Auto Forward Message Alert Controls NotificationDelivery Schedule Pager Notification Beeper Notification ScheduleOperating Mode Activity Counters MClass Block MClass BlockMessage Center Controls Public Caller Interface Callback Authorizations Message Notification and DeliveryPublic Record Prompts Social Service Prompts Call Record ControlsOpen Mailboxes and Distribution Lists Menu Block Menu BlockInput Processor Operating Parameters Digit Assignment Caller Entry OptionsKey Value User Defined Event Pointers Input Value ColumnAction Column Record length 22 characters Field layoutAdditional Input Processor Entries Type ColumnTarget Name Column Activity Mode Block Mode BlockCall Code Processor Query Block Query BlockQuery Script Query Script Controls TranscriptionDigit Assignment CallDirector Event Pointers Speak Block Station BlockStation Block Matching Dial StringsPrefix and Suffix Call Progress Training Message Waiting Indicator ControlsTransfer Controls Initial Delay Ring And Busy CountsAnswer Detection Delay Before ReturningMaximum Sound And Silence Sound And Silence FiltersBusy Signal Classification Ring Signal Classification Special Characters Used When Writing Dialing Instructions Appendix
Related manuals
Manual 15 pages 36.27 Kb

SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.
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