Samsung SVMi-8 technical manual Search Controls, Search Targets

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Block Types and Descriptions

Search Controls

Maximum Number Of Matches The number of names played to the caller if more than one name matches the entry. The number can be between 1 and 8.

Search Based on First Name When an extension is set up, generally people are listed by last name, comma, and first name. This parameter determines which part of the name (label) that will be searched for a match. Example name is entered in the subscriber list as Smith, John. If this value is set to N (no) the directory will search on Smith if this value is set to Y(yes) the directory will search on John.

Include Unnamed Objects If this parameter is set to YES, Search Targets with no recorded name will be included in the directory listing played to the caller. In this case, the SVMi-8 speaks the number of the Search Target. This could, for example, be an extension or mailbox number.

Speak Name on Exit If this parameter is set to YES, the selected object's name is played to the caller prior to exit- ing the directory. If no name is recorded, the selected object's number is played to the caller. This could, for exam- ple, be an extension or mailbox number.

Speak Key Value on Exit If set to YES, the selected object's number is played to the caller prior to exiting the directory.

Verify Before Exit If this parameter is set to YES, the system requests the caller to confirm the object selection before transferring the caller to that object. If set to NO, confirmation is not needed.

Search Targets

Type This is a list of the block type priority for this particular directory system to search. By default, the directory will search for extensions first and then mailboxes.

Directory Block

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This page contains a list of the prompts that the SVMi-8 plays to the caller when the directory feature is being used. Highlight the prompt number and press ‘Ctrl+O’ to review the prompt text and usage. These prompts may be edited.

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Contents SVMi-8 General Description Publication Information CopyrightTable of Contents Page System Overview SVMi-8 SystemAuto Attendant Voice MailSystem Capacities Page Reset Button Hardware DescriptionSBC SVMi-8 Motherboard Serial InterfaceBack Plane Connector HDD Access LEDLED Indications Run Status LEDMemory Memory AlternateVoice Processing Module VPM Types of VPMSoftware Features System FeaturesAccess Manager Software Features Audiotext Features Feature Descriptions System FeaturesAuto Attendant Features Access Manager Software Features Voice Mail Features Software Features Page Page Quick Memo See Direct Messaging Reminder See Self Memo Administration Features Audiotext Features Voiceform Questionnaire Q & a FeaturesPage SVMi-8Installation Installing Individual SVMi-8 Components Installing the SVMi-8 Card in the Phone System Installing the SVMi-8 in a DCS CompactInstalling the SVMi-8 in a DCS Installing the SVMi-8 in an iDCS Installing a Voice Processing Module Installing Individual SVMi-8 ComponentsInstalling or Removing the Hard Disk Drive Installing the Compact Flash CF Adapter Installing or Removing a Compact Flash AdapterRemoving the Compact Flash CF Adapter SVMi-8 Set Up with DCS Phone Systems Power Up ProcedurePower UP System ProgrammingTesting the Hardware Correct System ShutdownSerial Communication PC Connection Connecting Optional EquipmentLocal Programming Remote Programming CableParallel Port Programming Overview SVMi-8 Directory Structure Auto Configuration Quick SetupSystem Administration SubscriberSystem Administrator Applications AdministratorProgramming Methods Screen InterfaceKnowledge Requirements Equipment RequirementsLogging Using the Screen InterfaceGetting Help Dtmf System Administration Accessing Dtmf System AdministrationScreen Movement Keys Editing and Moving within a FieldManual Mode Selection Subscriber AdministrationEdit System Prompts Programming Methods SVMi-8 Administration Options Programming CategoriesSubscriber Options DCS / DCS Compact II/ iDCS 500 Related OptionsDCS IDCSSVMi-8 Directory Structure Programming Reference Appendix System Main Menu EnterOpen Block Table Save ApplicationSchedule Table Schedule TableSubscriber List System Wide Parameters Entering a New SubscriberGeneral Information System Wide ParametersSystem Timers System PasswordsVoice Files Touch-Tone ManagementMultilingual Voice Prompts Support Voice Studio Prompt Recording StudioOperating Utilities Display User LogActivity Log Display Error LogExit SVMi-8 Backup or Restore Dialog Backup and RestoreClear Report Count Restore Exit to Previous MenuPort Activity System Main Menu Override Mode View System ReportsManagement Information By Application Call DistributionTo Subscribers Call Distribution Message Activity Call DistributionBy Hour Port Utilization By Call Code Call DistributionBy Port Number Port Utilization By Day of Week Port Utilization Exit to Previous Menu Port UtilizationSite Information Status ScreenSystem Activity Explanation of Default Configuration Application DesignImportant Basic Concepts BlocksCall Directors Extension and Mailbox ObjectsEvent Pointers Modes Mode Specific Event PointersTemplate Blocks Block Types and Descriptions Announcements BlockDescription Announcement BlockAnn Text ActivityAudioText Librarian Operating ModeCall Director Library Administration AudioText LibrarianCaller Interface RetentionOperating Mode Open Audiotext Announcements Bye BlockBye Block Input Controls Directory BlockDirectory Block Search Controls Search TargetsSelection Prompts Directory Control PromptsDirectory Activity Operating Mode EClass Block Extension ControlsCaller Input Control EClass BlockSystem Caller Options Digit Assignment Transfer Prompts Hold Controls Digits and PromptsHold Prompts On Hold Information Messages Overhead Paging Dial SettingsOverhead Paging Overhead Paging Controls Overhead Paging PromptsOutcall Authorizations Excepted Area CodesOperating Mode Open Extensions and WorkGroups Extension BlockExtension Block Extension Controls Block Types and Descriptions Authorizations Stored Numbers Greeting Number Recorded Availability ScheduleCaller Options Processor Caller Options Processor ParametersCall Director Page Activity Counters List Block List BlockGeneral Parameters List ControlsList Members CallDirector Event Pointers Mailbox Block Mailbox BlockMailbox Controls Authorizations Delivery Schedule Message Alert Controls NotificationMessage Auto Forward Pager Notification Beeper Notification ScheduleOperating Mode Activity Counters Message Center Controls MClass BlockMClass Block Public Caller Interface Callback Authorizations Message Notification and DeliveryPublic Record Prompts Social Service Prompts Call Record ControlsOpen Mailboxes and Distribution Lists Input Processor Operating Parameters Menu BlockMenu Block Digit Assignment Caller Entry OptionsKey Value User Defined Event Pointers Input Value ColumnAction Column Record length 22 characters Field layoutTarget Name Column Type ColumnAdditional Input Processor Entries Activity Mode Block Mode BlockCall Code Processor Query Script Query BlockQuery Block Query Script Controls TranscriptionDigit Assignment CallDirector Event Pointers Speak Block Station BlockPrefix and Suffix Matching Dial StringsStation Block Transfer Controls Message Waiting Indicator ControlsCall Progress Training Initial Delay Ring And Busy CountsDelay Before Returning Maximum Sound And SilenceAnswer Detection Sound And Silence FiltersBusy Signal Classification Ring Signal Classification Special Characters Used When Writing Dialing Instructions Appendix
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SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.
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