Samsung Version 2.1 manual Message Monitoring and Saving Option, Message Auto Clear Option

Page 25

Link SettingsOfficeServ Link Version 2.1 User Guide

--------------------------------------------------------------------------------------------------------------------------------------------------------------------

Note

The Link will not accept any client connection requests without a valid license.

 

To get the valid license key, Contact the Authorised Samsung Reseller.

 

 

Message Auto Clear Option.

During Operation the Link shows various status messages on the status message bar placed at the bottom of the Window. If enabled, the maximum number of message lines retained can be set in this field. (selected from a range of 100 to 9999). If disabled, a maximum of 9999 lines is specified. If the number of message lines exceeds the maximum, the additional lines will be deleted.

Note

We recommend that you enable the message Auto clear option, and set the number of lines to a

 

low setting during normal use. If you specify a high value, the performance of Link may be

 

affected.

 

 

Automatic connection to PBX system at Link startup

When the communication environment has been set up and the Link has been normally connected to the telephone system, this option allows you to make the Link connect automatically to the telephone system on application startup.

This is recommended for normal use.

Note

When the Link has been linked to Startup folder during installation, and this option is selected,

 

the Link will run automatically when the computer is started, and the Link will automatically

 

attempt to connect to the telephone system.

 

If you need to change the communication environment, or are reconfiguring the system, this

 

option should be deactivated before restarting.

 

 

Message Monitoring and Saving Option

The Link has the ability of transmitting internally processed messages to an external monitoring program. This monitoring program is installed together with Link software. In addition, if you install the additionally provided monitoring program, you can also monitor the messages that are currently processed via LAN on the other computers.

General message monitoring option settings

A general message means a call-processing message that is transmitted and received between Link and the telephone system. The Link transmits the currently exchanged general message to the general message-monitoring program, and the monitoring program shows you the received message. It also provides a Save function.

The General message monitoring program, [Switch Message Monitor] is installed when Link software is installed.

© SAMSUNG Electronics Co., Ltd.

Page 25

Image 25
Contents User Guide OfficeServ Link Conventions About This ManualPage Table of contents OfficeServ Link Version 2.1 User Guide Overview of OfficeServ Link IntroductionPage Preparation for installing Link Installation of LinkComputer System Requirements DCS Key Telephone RequirementsLink Configuration EnvironmentInstallation System Administration RequirementsPage Page Page Page Installing the Link License Post InstallationChecking the registered program group Executing OfficeServ Link OfficeServ Link SettingsDescription of Link Main Window Configuration of Link Main WindowStatus Bar Link Status bar informationConnection mode to telephone system Communication Environment SetupIDCS 500/OfficrServ Serial, 19200 BPS Communication Environment Setup for TCP/IP connectionsStatus View of Ports in Use Example of TCP/IP connections Example of Environment SetupNormal option Option SettingsRestriction for the currently connected users in number Message Monitoring and Saving Option General message monitoring option settingsMessage Auto Clear Option Automatic connection to PBX system at Link startupPassword Protection Option SMDR/ UCD message monitoring option settingsOfficeServ Call+ Function Support Option Smdr / UCD Message Exteranl Send OptionsLink State Message Display Option Recovery Try Time Period Option Switch Link Recovery Try Count OptionLink Display Language Option Page Page Check the configuration of the Phone System Using LinkConnecting to a telephone system Telephone settings for a serial Link connectionOfficeServ Link Version 2.1 User GuideMessage Monitoring Connection state of Link is indicated as , and the AVI 1st recovery try failed and wait 1 minute Selection of Disconnect button Disconnecting to the PBX system and userLink Operating State View Viewing Link state in Default modeUser-connected Link Case that a user is currently connectedMessage Monitoring Running the Switch Message Monitor SCMonitor.exeCall processing message monitoring program Environment Setup of Switch Message Monitor Program Environment SetupMain window of Switch Message Monitor Click on the Stop Monitoring button to stop monitoring Smdr / UCD Message Monitoring ProgramExecuting the Smdr / UCD Message Monitor Running the Smdr / UCD Message Monitor SUMonitor.exeConfiguration of window is as follows Main window of Smdr / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Installing Monitoring Program on other Computer Page Page Running the License Tools License RegistrationPaste the valid license key Installing the LicenseLink Shutdown Check How to check the License Status Page Samsung OfficeServ Link