Samsung Version 2.1 manual Samsung OfficeServ Link

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OfficeServ Link Version 2.1 User GuideMessage Monitoring

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Samsung OfficeServ Link

Ver. 2.1

User Guide

©2002 Samsung Electronics Co., Ltd All rights reserved

Information in this document is proprietary to SAMSUNG Electronics Co., Ltd

No information contained here may be copied, translated, transcribed or duplicated by any from without the prior written consent of SAMSUNG.

Information in this document is subject to change without notice.

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http://www.samsungnetwork.com

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© SAMSUNG Electronics Co., Ltd

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Contents User Guide OfficeServ Link About This Manual ConventionsPage Table of contents OfficeServ Link Version 2.1 User Guide Introduction Overview of OfficeServ LinkPage Computer System Requirements Installation of LinkPreparation for installing Link DCS Key Telephone RequirementsConfiguration Environment LinkSystem Administration Requirements InstallationPage Page Page Page Post Installation Installing the Link LicenseChecking the registered program group OfficeServ Link Settings Executing OfficeServ LinkConfiguration of Link Main Window Description of Link Main WindowLink Status bar information Status BarCommunication Environment Setup Connection mode to telephone systemCommunication Environment Setup for TCP/IP connections IDCS 500/OfficrServ Serial, 19200 BPSStatus View of Ports in Use Example of Environment Setup Example of TCP/IP connectionsOption Settings Normal optionRestriction for the currently connected users in number Message Auto Clear Option General message monitoring option settingsMessage Monitoring and Saving Option Automatic connection to PBX system at Link startupSMDR/ UCD message monitoring option settings Password Protection OptionSmdr / UCD Message Exteranl Send Options OfficeServ Call+ Function Support OptionLink State Message Display Option Switch Link Recovery Try Count Option Recovery Try Time Period OptionLink Display Language Option Page Page Connecting to a telephone system Using LinkCheck the configuration of the Phone System Telephone settings for a serial Link connectionOfficeServ Link Version 2.1 User GuideMessage Monitoring Connection state of Link is indicated as , and the AVI 1st recovery try failed and wait 1 minute Disconnecting to the PBX system and user Selection of Disconnect buttonViewing Link state in Default mode Link Operating State ViewCase that a user is currently connected User-connected LinkRunning the Switch Message Monitor SCMonitor.exe Message MonitoringCall processing message monitoring program Environment Setup Environment Setup of Switch Message Monitor ProgramMain window of Switch Message Monitor Smdr / UCD Message Monitoring Program Click on the Stop Monitoring button to stop monitoringRunning the Smdr / UCD Message Monitor SUMonitor.exe Executing the Smdr / UCD Message MonitorConfiguration of window is as follows Main window of Smdr / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Installing Monitoring Program on other Computer Page Page License Registration Running the License ToolsInstalling the License Paste the valid license keyLink Shutdown Check How to check the License Status Page Samsung OfficeServ Link