Samsung Version 2.1 manual Link Display Language Option, Switch Link Recovery Try Count Option

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OfficeServ Link Version 2.1 User GuideLink Settings

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Link Display Language Option

The Link supports Korean and English, and runs in the mode specified during installation. However, this option allows you to change the language mode if necessary. If you want to change the language mode, you have to restart the Link after changing the mode and deactivating the Link. When changing the language mode, you get the following alarm message.

Figure 3.12 Language mode change alarm message.

Click on the [OK] button to save the changes after you have completed the setting of all the options above. If you want to cancel the changes, click on the [Cancel] button.

Note

The Link installation has a default for each entry. However some of the defaults may not be correct

 

for the particular telephone system or computer used. Therefore, we recommend you check the

 

settings depending on the telephone system and Computer used.

 

 

Switch Link Recovery Try Count Option

When the CTI link is failed between the Link and the Switch, the link will try to recover the cti link until the retry count value is 0 or the cti link is recovered. The initial value of this recovery try count is 30.(the minimum value). User can select one value between 30 and 9999.

Recovery Try Time Period Option

User can adjust the recover interval time period by changing the recovery try time period. The default value of this option is 1 minute. User can select one value between 1 and 255.

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© SAMSUNG Electronics Co., Ltd

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Contents User Guide OfficeServ Link About This Manual ConventionsPage Table of contents OfficeServ Link Version 2.1 User Guide Introduction Overview of OfficeServ LinkPage Installation of Link Preparation for installing LinkComputer System Requirements DCS Key Telephone RequirementsConfiguration Environment LinkSystem Administration Requirements InstallationPage Page Page Page Installing the Link License Post InstallationChecking the registered program group OfficeServ Link Settings Executing OfficeServ LinkConfiguration of Link Main Window Description of Link Main WindowLink Status bar information Status BarCommunication Environment Setup Connection mode to telephone systemCommunication Environment Setup for TCP/IP connections IDCS 500/OfficrServ Serial, 19200 BPSStatus View of Ports in Use Example of Environment Setup Example of TCP/IP connectionsNormal option Option SettingsRestriction for the currently connected users in number General message monitoring option settings Message Monitoring and Saving OptionMessage Auto Clear Option Automatic connection to PBX system at Link startupSMDR/ UCD message monitoring option settings Password Protection OptionOfficeServ Call+ Function Support Option Smdr / UCD Message Exteranl Send OptionsLink State Message Display Option Recovery Try Time Period Option Switch Link Recovery Try Count OptionLink Display Language Option Page Page Using Link Check the configuration of the Phone SystemConnecting to a telephone system Telephone settings for a serial Link connectionOfficeServ Link Version 2.1 User GuideMessage Monitoring Connection state of Link is indicated as , and the AVI 1st recovery try failed and wait 1 minute Disconnecting to the PBX system and user Selection of Disconnect buttonViewing Link state in Default mode Link Operating State ViewCase that a user is currently connected User-connected LinkMessage Monitoring Running the Switch Message Monitor SCMonitor.exeCall processing message monitoring program Environment Setup Environment Setup of Switch Message Monitor ProgramMain window of Switch Message Monitor Smdr / UCD Message Monitoring Program Click on the Stop Monitoring button to stop monitoringRunning the Smdr / UCD Message Monitor SUMonitor.exe Executing the Smdr / UCD Message MonitorConfiguration of window is as follows Main window of Smdr / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Installing Monitoring Program on other Computer Page Page License Registration Running the License ToolsInstalling the License Paste the valid license keyLink Shutdown Check How to check the License Status Page Samsung OfficeServ Link