Samsung Version 2.1 manual Installation of Link, Preparation for installing Link

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InstallationOfficeServ Link Version 2.1 User Guide

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Chapter 2 Installation of Link

Preparation for installing Link

Before installing the Link software, following system requirements are needed.

Computer System Requirements

yOperating System (OS)

Windows 2000 Professional / Server

Windows XP Professional

Recommended OS: Windows 2000 Professional or later

Note: Administrator privileges are required to install and run this application

yCPU

-Intel P4 1GHz (minimum) or faster

yHard Disk

500 MB or greater

yMemory Capability

Minimum or more than the specification required for the installed OS Memory Recommended: 256 MB or greater

yLAN card, COM port

DCS Key Telephone Requirements

yTelephone system software version required for Link Operation

iDCS 500: Ver. 1.33 or higher

DCS 100: Ver. 1.33 or higher

OfficeServ : Ver. 2.13 or higher

yOther Key telephone systems capable of interworking with OfficeServ Link

In order to check if your telephone system has the latest version capable of supporting the Link, contact your Authorised Samsung Reseller.

© SAMSUNG Electronics Co., Ltd.

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Contents User Guide OfficeServ Link Conventions About This ManualPage Table of contents OfficeServ Link Version 2.1 User Guide Overview of OfficeServ Link IntroductionPage Preparation for installing Link Installation of LinkComputer System Requirements DCS Key Telephone RequirementsLink Configuration EnvironmentInstallation System Administration RequirementsPage Page Page Page Post Installation Installing the Link LicenseChecking the registered program group Executing OfficeServ Link OfficeServ Link SettingsDescription of Link Main Window Configuration of Link Main WindowStatus Bar Link Status bar informationConnection mode to telephone system Communication Environment SetupIDCS 500/OfficrServ Serial, 19200 BPS Communication Environment Setup for TCP/IP connectionsStatus View of Ports in Use Example of TCP/IP connections Example of Environment SetupOption Settings Normal optionRestriction for the currently connected users in number Message Monitoring and Saving Option General message monitoring option settingsMessage Auto Clear Option Automatic connection to PBX system at Link startupPassword Protection Option SMDR/ UCD message monitoring option settingsSmdr / UCD Message Exteranl Send Options OfficeServ Call+ Function Support OptionLink State Message Display Option Switch Link Recovery Try Count Option Recovery Try Time Period OptionLink Display Language Option Page Page Check the configuration of the Phone System Using LinkConnecting to a telephone system Telephone settings for a serial Link connectionOfficeServ Link Version 2.1 User GuideMessage Monitoring Connection state of Link is indicated as , and the AVI 1st recovery try failed and wait 1 minute Selection of Disconnect button Disconnecting to the PBX system and userLink Operating State View Viewing Link state in Default modeUser-connected Link Case that a user is currently connectedRunning the Switch Message Monitor SCMonitor.exe Message MonitoringCall processing message monitoring program Environment Setup of Switch Message Monitor Program Environment SetupMain window of Switch Message Monitor Click on the Stop Monitoring button to stop monitoring Smdr / UCD Message Monitoring ProgramExecuting the Smdr / UCD Message Monitor Running the Smdr / UCD Message Monitor SUMonitor.exeConfiguration of window is as follows Main window of Smdr / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Installing Monitoring Program on other Computer Page Page Running the License Tools License RegistrationPaste the valid license key Installing the LicenseLink Shutdown Check How to check the License Status Page Samsung OfficeServ Link