Samsung Version 2.1 manual

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Message MonitoringOfficeServ Link Version 2.1 User Guide

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© SAMSUNG Electronics Co., Ltd.

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Contents User Guide OfficeServ Link Conventions About This ManualPage Table of contents OfficeServ Link Version 2.1 User Guide Overview of OfficeServ Link IntroductionPage DCS Key Telephone Requirements Installation of LinkPreparation for installing Link Computer System RequirementsLink Configuration EnvironmentInstallation System Administration RequirementsPage Page Page Page Checking the registered program group Post InstallationInstalling the Link License Executing OfficeServ Link OfficeServ Link SettingsDescription of Link Main Window Configuration of Link Main WindowStatus Bar Link Status bar informationConnection mode to telephone system Communication Environment SetupIDCS 500/OfficrServ Serial, 19200 BPS Communication Environment Setup for TCP/IP connectionsStatus View of Ports in Use Example of TCP/IP connections Example of Environment SetupRestriction for the currently connected users in number Option SettingsNormal option Automatic connection to PBX system at Link startup General message monitoring option settingsMessage Monitoring and Saving Option Message Auto Clear OptionPassword Protection Option SMDR/ UCD message monitoring option settingsLink State Message Display Option Smdr / UCD Message Exteranl Send OptionsOfficeServ Call+ Function Support Option Link Display Language Option Switch Link Recovery Try Count OptionRecovery Try Time Period Option Page Page Telephone settings for a serial Link connection Using LinkCheck the configuration of the Phone System Connecting to a telephone systemOfficeServ Link Version 2.1 User GuideMessage Monitoring Connection state of Link is indicated as , and the AVI 1st recovery try failed and wait 1 minute Selection of Disconnect button Disconnecting to the PBX system and userLink Operating State View Viewing Link state in Default modeUser-connected Link Case that a user is currently connectedCall processing message monitoring program Running the Switch Message Monitor SCMonitor.exeMessage Monitoring Environment Setup of Switch Message Monitor Program Environment SetupMain window of Switch Message Monitor Click on the Stop Monitoring button to stop monitoring Smdr / UCD Message Monitoring ProgramExecuting the Smdr / UCD Message Monitor Running the Smdr / UCD Message Monitor SUMonitor.exeConfiguration of window is as follows Main window of Smdr / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Installing Monitoring Program on other Computer Page Page Running the License Tools License RegistrationPaste the valid license key Installing the LicenseLink Shutdown Check How to check the License Status Page Samsung OfficeServ Link