Samsung Version 2.1 manual Environment Setup of Switch Message Monitor Program

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Message MonitoringOfficeServ Link Version 2.1 User Guide

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Figure 6.2 Environment Setup of Switch Message Monitor Program

Environment Setup

yConnection server’s IP address

Enter the IP address of computer that the Link runs on.

yConnection server’s port No.

Enter the port number specified as the general message monitoring port No. in the Link configuration menu.

yAccess Password.

Enter the password for monitoring the cti message. This password will be configured by the link. it you enter the invalid password, you can’t connect to the link and get any cti message.

yOption of automatic message deletion

If you select this option, the automatic message deletion function is enabled.

yAutomatic message deletion line count

If the number of monitoring output messages exceeds this value while the automatic deletion option is active, message lines in excess of this number will be deleted.

yOption of saving message to file

This option allows you to save the currently monitored messages to a file in the local computer.

yOption of language

The monitoring programs support two languages: Korean and English.

© SAMSUNG Electronics Co., Ltd.

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Contents User Guide OfficeServ Link Conventions About This ManualPage Table of contents OfficeServ Link Version 2.1 User Guide Overview of OfficeServ Link IntroductionPage DCS Key Telephone Requirements Installation of LinkPreparation for installing Link Computer System RequirementsLink Configuration EnvironmentInstallation System Administration RequirementsPage Page Page Page Post Installation Installing the Link LicenseChecking the registered program group Executing OfficeServ Link OfficeServ Link SettingsDescription of Link Main Window Configuration of Link Main WindowStatus Bar Link Status bar informationConnection mode to telephone system Communication Environment SetupIDCS 500/OfficrServ Serial, 19200 BPS Communication Environment Setup for TCP/IP connectionsStatus View of Ports in Use Example of TCP/IP connections Example of Environment SetupOption Settings Normal optionRestriction for the currently connected users in number Automatic connection to PBX system at Link startup General message monitoring option settingsMessage Monitoring and Saving Option Message Auto Clear OptionPassword Protection Option SMDR/ UCD message monitoring option settingsSmdr / UCD Message Exteranl Send Options OfficeServ Call+ Function Support OptionLink State Message Display Option Switch Link Recovery Try Count Option Recovery Try Time Period OptionLink Display Language Option Page Page Telephone settings for a serial Link connection Using LinkCheck the configuration of the Phone System Connecting to a telephone systemOfficeServ Link Version 2.1 User GuideMessage Monitoring Connection state of Link is indicated as , and the AVI 1st recovery try failed and wait 1 minute Selection of Disconnect button Disconnecting to the PBX system and userLink Operating State View Viewing Link state in Default modeUser-connected Link Case that a user is currently connectedRunning the Switch Message Monitor SCMonitor.exe Message MonitoringCall processing message monitoring program Environment Setup of Switch Message Monitor Program Environment SetupMain window of Switch Message Monitor Click on the Stop Monitoring button to stop monitoring Smdr / UCD Message Monitoring ProgramExecuting the Smdr / UCD Message Monitor Running the Smdr / UCD Message Monitor SUMonitor.exeConfiguration of window is as follows Main window of Smdr / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Installing Monitoring Program on other Computer Page Page Running the License Tools License RegistrationPaste the valid license key Installing the LicenseLink Shutdown Check How to check the License Status Page Samsung OfficeServ Link