Samsung Version 2.1 manual Connection state of Link is indicated as , and the AVI

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Message MonitoringOfficeServ Link Version 2.1 User Guide

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completed, the following state message pane appears on the screen.

Figure 4.3 Connection success message

yThe connection state of Link is indicated as , and the AVI

picturerotates in the bottom right corner of the window. This means the currently connected state is normal. The static AVI picture means that the connection has

stopped running or there is an error. At this time, the [CONNECT] button of Link

changes into .

Note If there is an error in the connection between Link and PBX system, error information is displayed on the message pane. Information of each state displayed on the state message pane has its icon respectively.

GeneralMessage.ico ErrorMessage.ico

The General Message Icon means that the Link notifies a user of general message, and the Error Message Icon means that the Link notifies a user of error message generated while the Link runs.

yIf an error occurs during the connection process, the Link performs an automatic recovery process until the error disappears (or up to the internally limited time). If the Link cannot perform the automatic recovery, it notifies users of the error through the status message pane.

Figure 4.4 Automatic recovery message after error event

© SAMSUNG Electronics Co., Ltd.

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Contents User Guide OfficeServ Link Conventions About This ManualPage Table of contents OfficeServ Link Version 2.1 User Guide Overview of OfficeServ Link IntroductionPage Preparation for installing Link Installation of LinkComputer System Requirements DCS Key Telephone RequirementsLink Configuration EnvironmentInstallation System Administration RequirementsPage Page Page Page Post Installation Installing the Link LicenseChecking the registered program group Executing OfficeServ Link OfficeServ Link SettingsDescription of Link Main Window Configuration of Link Main WindowStatus Bar Link Status bar informationConnection mode to telephone system Communication Environment SetupIDCS 500/OfficrServ Serial, 19200 BPS Communication Environment Setup for TCP/IP connectionsStatus View of Ports in Use Example of TCP/IP connections Example of Environment SetupOption Settings Normal optionRestriction for the currently connected users in number Message Monitoring and Saving Option General message monitoring option settingsMessage Auto Clear Option Automatic connection to PBX system at Link startupPassword Protection Option SMDR/ UCD message monitoring option settingsSmdr / UCD Message Exteranl Send Options OfficeServ Call+ Function Support OptionLink State Message Display Option Switch Link Recovery Try Count Option Recovery Try Time Period OptionLink Display Language Option Page Page Check the configuration of the Phone System Using LinkConnecting to a telephone system Telephone settings for a serial Link connectionOfficeServ Link Version 2.1 User GuideMessage Monitoring Connection state of Link is indicated as , and the AVI 1st recovery try failed and wait 1 minute Selection of Disconnect button Disconnecting to the PBX system and userLink Operating State View Viewing Link state in Default modeUser-connected Link Case that a user is currently connectedRunning the Switch Message Monitor SCMonitor.exe Message MonitoringCall processing message monitoring program Environment Setup of Switch Message Monitor Program Environment SetupMain window of Switch Message Monitor Click on the Stop Monitoring button to stop monitoring Smdr / UCD Message Monitoring ProgramExecuting the Smdr / UCD Message Monitor Running the Smdr / UCD Message Monitor SUMonitor.exeConfiguration of window is as follows Main window of Smdr / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Installing Monitoring Program on other Computer Page Page Running the License Tools License RegistrationPaste the valid license key Installing the LicenseLink Shutdown Check How to check the License Status Page Samsung OfficeServ Link