Samsung Version 2.1 manual Table of contents

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Table Of ContentsOfficeServ Link Version 2.1 User Guide

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Table of contents

Preface iii
About This Manual	iii
Conventions	iii
Table of contents	v
Chapter 1 Introduction	7
Overview of OfficeServ Link	7
Various Connections to PBX systems	7
Various Option Settings	7
License Management	7
Evaluation Period	7
Chapter 2 Installation of Link	9
Preparation for installing Link	9
Computer System Requirements	9
DCS Key Telephone Requirements	9
Configuration Environment	10
System Administration Requirements	11
Installation	11
Post Installation	16
Checking the registered program group	16
Installing the Link License	16
Chapter 3 OfficeServ Link Settings	17
Executing OfficeServ Link	17
Description of Link Main Window	18
Configuration of Link Main Window	18
Communication Environment Setup	20
Connection mode to telephone system	20
Communication environment setup for SIM / Serial cable connections	21
Communication Environment Setup for TCP/IP connections	21
Communication Environment Setup for user connection in standby	22
Example of Environment Setup	23
Option Settings	24
Normal option	24
Message Monitoring and Saving Option	25
SMDR / UCD Transmition Options	27
OfficeServ Call+ Function Support Option	27
Link State Message Display Option	27
Link Display Language Option	28
Switch Link Recovery Try Count Option	28
Recovery Try Time Period Option	28

© SAMSUNG Electronics Co., Ltd.

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Contents User Guide OfficeServ Link Conventions About This ManualPage Table of contents OfficeServ Link Version 2.1 User Guide Overview of OfficeServ Link IntroductionPage Preparation for installing Link Installation of LinkComputer System Requirements DCS Key Telephone RequirementsLink Configuration EnvironmentInstallation System Administration RequirementsPage Page Page Page Checking the registered program group Post InstallationInstalling the Link License Executing OfficeServ Link OfficeServ Link SettingsDescription of Link Main Window Configuration of Link Main WindowStatus Bar Link Status bar informationConnection mode to telephone system Communication Environment SetupIDCS 500/OfficrServ Serial, 19200 BPS Communication Environment Setup for TCP/IP connectionsStatus View of Ports in Use Example of TCP/IP connections Example of Environment SetupRestriction for the currently connected users in number Option SettingsNormal option Message Monitoring and Saving Option General message monitoring option settingsMessage Auto Clear Option Automatic connection to PBX system at Link startupPassword Protection Option SMDR/ UCD message monitoring option settingsLink State Message Display Option Smdr / UCD Message Exteranl Send OptionsOfficeServ Call+ Function Support Option Link Display Language Option Switch Link Recovery Try Count OptionRecovery Try Time Period Option Page Page Check the configuration of the Phone System Using LinkConnecting to a telephone system Telephone settings for a serial Link connectionOfficeServ Link Version 2.1 User GuideMessage Monitoring Connection state of Link is indicated as , and the AVI 1st recovery try failed and wait 1 minute Selection of Disconnect button Disconnecting to the PBX system and userLink Operating State View Viewing Link state in Default modeUser-connected Link Case that a user is currently connectedCall processing message monitoring program Running the Switch Message Monitor SCMonitor.exeMessage Monitoring Environment Setup of Switch Message Monitor Program Environment SetupMain window of Switch Message Monitor Click on the Stop Monitoring button to stop monitoring Smdr / UCD Message Monitoring ProgramExecuting the Smdr / UCD Message Monitor Running the Smdr / UCD Message Monitor SUMonitor.exeConfiguration of window is as follows Main window of Smdr / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Installing Monitoring Program on other Computer Page Page Running the License Tools License RegistrationPaste the valid license key Installing the LicenseLink Shutdown Check How to check the License Status Page Samsung OfficeServ Link