Samsung Version 2.1 manual Main window of Switch Message Monitor

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OfficeServ Link Version 2.1 User GuideMessage Monitoring

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Note The monitoring environment setup window appears only on the first startup of the monitoring program. For the IP address and port No. for communication with the Link, see the values entered in the environment setup entries of Link.

When you have save file option is activated, the log file is placed in the log folder on the installed path. (by default, C:\Program Files\Samsung Electronics\OfficeServ Link”)) that the Link and Switch Message Monitor program were installed in.

Click on the [OK] button when the environment setup has completed, then the following main window of Switch Message Monitor (SCMonitor.exe) appears on the screen.

Figure 6.3 Main window of Switch Message Monitor

The configuration of the main window is as follows:

Messages

Shows the T/x Rx call processing message received by the Link. The Tx/Rx call processing messages are classified into those coming from the user applications to the telephone system and those coming from the telephone system to user applications. The monitoring program indicates this by using different Icons (Æ , Å)

Config button

This button allows you to set up the environment, start / terminate monitoring, and delete messages.

Status indication bar

This bar shows the connected server, connection status, and whether or not the deletion / save function of message monitoring has been activated, etc.

Click on the [START MONITORING] button【 】. The message monitoring starts after the Link is connected. The following figure shows an example of the monitoring program and some sample messages.

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© SAMSUNG Electronics Co., Ltd

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Contents User Guide OfficeServ Link About This Manual ConventionsPage Table of contents OfficeServ Link Version 2.1 User Guide Introduction Overview of OfficeServ LinkPage Installation of Link Preparation for installing LinkComputer System Requirements DCS Key Telephone RequirementsConfiguration Environment LinkSystem Administration Requirements InstallationPage Page Page Page Installing the Link License Post InstallationChecking the registered program group OfficeServ Link Settings Executing OfficeServ LinkConfiguration of Link Main Window Description of Link Main WindowLink Status bar information Status BarCommunication Environment Setup Connection mode to telephone systemCommunication Environment Setup for TCP/IP connections IDCS 500/OfficrServ Serial, 19200 BPSStatus View of Ports in Use Example of Environment Setup Example of TCP/IP connectionsNormal option Option SettingsRestriction for the currently connected users in number General message monitoring option settings Message Monitoring and Saving OptionMessage Auto Clear Option Automatic connection to PBX system at Link startupSMDR/ UCD message monitoring option settings Password Protection OptionOfficeServ Call+ Function Support Option Smdr / UCD Message Exteranl Send OptionsLink State Message Display Option Recovery Try Time Period Option Switch Link Recovery Try Count OptionLink Display Language Option Page Page Using Link Check the configuration of the Phone SystemConnecting to a telephone system Telephone settings for a serial Link connectionOfficeServ Link Version 2.1 User GuideMessage Monitoring Connection state of Link is indicated as , and the AVI 1st recovery try failed and wait 1 minute Disconnecting to the PBX system and user Selection of Disconnect buttonViewing Link state in Default mode Link Operating State ViewCase that a user is currently connected User-connected LinkMessage Monitoring Running the Switch Message Monitor SCMonitor.exeCall processing message monitoring program Environment Setup Environment Setup of Switch Message Monitor ProgramMain window of Switch Message Monitor Smdr / UCD Message Monitoring Program Click on the Stop Monitoring button to stop monitoringRunning the Smdr / UCD Message Monitor SUMonitor.exe Executing the Smdr / UCD Message MonitorConfiguration of window is as follows Main window of Smdr / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Installing Monitoring Program on other Computer Page Page License Registration Running the License ToolsInstalling the License Paste the valid license keyLink Shutdown Check How to check the License Status Page Samsung OfficeServ Link