Samsung Version 2.1 SMDR/ UCD message monitoring option settings, Password Protection Option

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OfficeServ Link Version 2.1 User GuideLink Settings

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Figure 3.9 General message monitoring program

For connection to the general message monitoring program, Port Number ‘6001’ is specified by default. You can access to the Link by using the IP address of computer that Link runs and its specified port No, when setting up the monitoring program. A value of ‘6001’ is default.

SMDR/ UCD message monitoring option settings

SMDR message or UCD message can be transmitted to the Link from the telephone system, according to the settings of CTI option. The SMDR / UCD message can provide charging or UCD group information through an additional program (not supplied). The Link can monitor such SMDR / UCD messages in the form of that is transmitted from the telephone system. To monitor such messages, the Link provides the SMDR / UCD message monitoring program similar to the general message-monitoring program. It is set to ‘6002’ by default.

Figure 3.10 SMDR / UCD message monitoring program

Information of the message monitoring setting state is indicated on the main window of Link as follows:

 

Figure 3.11 Link indicator for message monitoring setting status

 

 

Note

The detailed description of Switch Message Monitor and SMDR / UCD Message Monitor program

 

is included in the section of message monitoring.

 

 

Password Protection Option

The Link protects the anonymous access of a CTI or SMDR port by using the password. Before connecting the message monitoring port, each monitor program should send the valid password to the Link. the link can change the password anytime.

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© SAMSUNG Electronics Co., Ltd

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Contents User Guide OfficeServ Link About This Manual ConventionsPage Table of contents OfficeServ Link Version 2.1 User Guide Introduction Overview of OfficeServ LinkPage Computer System Requirements Installation of LinkPreparation for installing Link DCS Key Telephone RequirementsConfiguration Environment LinkSystem Administration Requirements InstallationPage Page Page Page Checking the registered program group Post InstallationInstalling the Link License OfficeServ Link Settings Executing OfficeServ LinkConfiguration of Link Main Window Description of Link Main WindowLink Status bar information Status BarCommunication Environment Setup Connection mode to telephone systemCommunication Environment Setup for TCP/IP connections IDCS 500/OfficrServ Serial, 19200 BPSStatus View of Ports in Use Example of Environment Setup Example of TCP/IP connectionsRestriction for the currently connected users in number Option SettingsNormal option Message Auto Clear Option General message monitoring option settingsMessage Monitoring and Saving Option Automatic connection to PBX system at Link startupSMDR/ UCD message monitoring option settings Password Protection OptionLink State Message Display Option Smdr / UCD Message Exteranl Send OptionsOfficeServ Call+ Function Support Option Link Display Language Option Switch Link Recovery Try Count OptionRecovery Try Time Period Option Page Page Connecting to a telephone system Using LinkCheck the configuration of the Phone System Telephone settings for a serial Link connectionOfficeServ Link Version 2.1 User GuideMessage Monitoring Connection state of Link is indicated as , and the AVI 1st recovery try failed and wait 1 minute Disconnecting to the PBX system and user Selection of Disconnect buttonViewing Link state in Default mode Link Operating State ViewCase that a user is currently connected User-connected LinkCall processing message monitoring program Running the Switch Message Monitor SCMonitor.exeMessage Monitoring Environment Setup Environment Setup of Switch Message Monitor ProgramMain window of Switch Message Monitor Smdr / UCD Message Monitoring Program Click on the Stop Monitoring button to stop monitoringRunning the Smdr / UCD Message Monitor SUMonitor.exe Executing the Smdr / UCD Message MonitorConfiguration of window is as follows Main window of Smdr / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Installing Monitoring Program on other Computer Page Page License Registration Running the License ToolsInstalling the License Paste the valid license keyLink Shutdown Check How to check the License Status Page Samsung OfficeServ Link