Samsung Version 2.1 manual Main window of Smdr / UCD Message Monitor

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OfficeServ Link Version 2.1 User GuideMessage Monitoring

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SMDR messages

This pane indicates the currently monitored SMDR messages.

UCD messages

This pane indicates the currently monitored UCD messages.

Config button

This button allows you to set up the environment, start / terminate monitoring, and delete messages.

Status indication bar

This bar shows the connected server, connection status, and whether or not the deletion / save function of message monitoring has been activated, etc.

Click on the [START MONITORING] button【】. The message monitoring starts after the Link is connected. The following figure shows an example of the SMDR/UCD monitoring program and some sample messages.

Figure 6.8 Main window of SMDR / UCD Message Monitor

Click on the [STOP MONITORING] button【】, then the monitoring stops running

immediately. Click on the [CLEAR SMDR, UCD] buttons 【, 】, and the

currently displayed messages are deleted. This function does not delete messages already

saved to a file.

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© SAMSUNG Electronics Co., Ltd

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Contents User Guide OfficeServ Link About This Manual ConventionsPage Table of contents OfficeServ Link Version 2.1 User Guide Introduction Overview of OfficeServ LinkPage Installation of Link Preparation for installing LinkComputer System Requirements DCS Key Telephone RequirementsConfiguration Environment LinkSystem Administration Requirements InstallationPage Page Page Page Checking the registered program group Post InstallationInstalling the Link License OfficeServ Link Settings Executing OfficeServ LinkConfiguration of Link Main Window Description of Link Main WindowLink Status bar information Status BarCommunication Environment Setup Connection mode to telephone systemCommunication Environment Setup for TCP/IP connections IDCS 500/OfficrServ Serial, 19200 BPSStatus View of Ports in Use Example of Environment Setup Example of TCP/IP connectionsRestriction for the currently connected users in number Option SettingsNormal option General message monitoring option settings Message Monitoring and Saving OptionMessage Auto Clear Option Automatic connection to PBX system at Link startupSMDR/ UCD message monitoring option settings Password Protection OptionLink State Message Display Option Smdr / UCD Message Exteranl Send OptionsOfficeServ Call+ Function Support Option Link Display Language Option Switch Link Recovery Try Count OptionRecovery Try Time Period Option Page Page Using Link Check the configuration of the Phone SystemConnecting to a telephone system Telephone settings for a serial Link connectionOfficeServ Link Version 2.1 User GuideMessage Monitoring Connection state of Link is indicated as , and the AVI 1st recovery try failed and wait 1 minute Disconnecting to the PBX system and user Selection of Disconnect buttonViewing Link state in Default mode Link Operating State ViewCase that a user is currently connected User-connected LinkCall processing message monitoring program Running the Switch Message Monitor SCMonitor.exeMessage Monitoring Environment Setup Environment Setup of Switch Message Monitor ProgramMain window of Switch Message Monitor Smdr / UCD Message Monitoring Program Click on the Stop Monitoring button to stop monitoringRunning the Smdr / UCD Message Monitor SUMonitor.exe Executing the Smdr / UCD Message MonitorConfiguration of window is as follows Main window of Smdr / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Installing Monitoring Program on other Computer Page Page License Registration Running the License ToolsInstalling the License Paste the valid license keyLink Shutdown Check How to check the License Status Page Samsung OfficeServ Link