Avaya 15-601124 manual Basic Call Handling Features, Answering a Call, Default ring cadences are

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2. Basic Call Handling Features

2.1 Answering a Call

When a call arrives at your phone, you may hear a ringing tone and a blinking bell icon () icon appears against the associated call appearance key.

To answer calls at your own extension:

Do one of the following:

If you are not active on another call, answer the call using your handset, headset, or speakerphone. See Speakerphone 17 .

If you are active on a call already, place the active call on hold (see Hold 19 ), and then answer the incoming call by selecting the associated call appearance key.

If the call appearance for the ringing call is not displayed on the current screen page, press PHONE/EXIT to return to the first page of the Home screen. When you locate the call appearance for the ringing call, press the corresponding call appearance button.

To answer a call at another extension:

You can answer from your own phone by using Call Pick-Up; lift your handset and dial:

*30 to answer a call ringing anywhere.

*31 to answer a call within your group.

*32*201# to answer the call for a particular extension, in this example 201.

The default ring cadences are:

Internal calls - single ring cadence.

External calls - double ring cadence.

Notes

If your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you have activated, such as voicemail or call forwarding, will come into effect.

To redirect an incoming call, press DROP to redirect the call to Forward On No Answer (if set) or voicemail (if available).

4610/5610 Phone

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IP Office

15-601124 Issue 05a (16 July 2009)

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Contents IP Office 4610/5610 Phone User Guide4610/5610 Phone IP Office Contents Page Chapter Telephone Page Telephone Headset Headset Jack∙ a Line Appearance Call Appearance Keys∙ a Bridged Appearance ∙ Call Coverage AppearanceSystem Features Call Appearance Key IconsTo log your phone off Press Options Logging OnLogging Off To log back onNo User DisplayChapter Basic Call Handling Features Answering a Call Basic Call Handling FeaturesDefault ring cadences are To answer calls at your own extensionTo manually make a call Making a CallClearing a Call To automatically make a callTo clear a headset call Headset WorkingTo answer an incoming call ∙ Press Headset To manually make a call ∙ Press HeadsetTo change from the handset to the speakerphone SpeakerphoneTo change from the speakerphone to the handset To end a speakerphone callTo redial a previously dialed number Speed DialRedial To redial the last dialed numberTo prevent the other person on the line from hearing you MuteHold To put an existing call on holdTransfer Conference To add another party to a callPage Chapter Using Speed Dials Using Speed Dials Overview of Speed DialsEditing a Speed Dial Dialling a Speed Dial NumberAdding a Speed Dial from the Call Log Deleting a Speed DialAdding a New Speed Dial To add a new speed dialUsing Speed Dials Adding a New Speed Dial Page Chapter Using the Call Log Using the Call Log Overview of the Call LogMaking a Call from an Individual Log entry Accessing the Call LogsDisplaying an Individual Log Entry Deleting All Entries from a Log Turning a Log Entry into a Speed DialDeleting an Individual Log Entry Exiting the Call LogsChapter Using Visual Voice Using Visual Voice Overview of Visual VoiceTo add a covering message to the copied voicemail Listen to VoicemailsTo listen to your Voicemails or your Group Voicemails Press Pre-RecTo send a message to another person or Group Press Voice Send a VoicemailVoicemail Transfer To transfer the call to another mailboxPress Password Changing Your Mailbox PasswordTo change your Mailbox password Changing Your GreetingEmail Alerts To view or change the current email alert statusChapter Changing Options Personal Ringing Viewing IP SettingsChanging Options Changing Key Labels To adjust the contrast level Press OptionsDisplaying Contrast To change the language Press Options Displaying Language SelectionPhone Screen on Answer Message Display Rate Display Call TimersPhone Screen on Calling Visual AlertingPage Chapter Function Keys Programming your own functions Function KeysOverview of the Function Keys Function Key Programming Name Description Toggles DataName Description Toggles Admin1 Shorthand Programming ModeAdmin Pages Longhand Programming Mode Press Admin or AdminChapter System Features Call Waiting System FeaturesIntroduction Call ForwardingTo use Follow-Me-Here from another extension Diverting CallsDo Not Disturb To use Follow-Me-To from your home extensionRing Back Parking CallsPrivate Call Additionally VoicemailFollowing options are available for voicemail Default Feature Codes Chapter Management Troubleshooting Overview Management and TroubleshootingTesting Your Phone To test the phones lights and displayTroubleshooting Chart Page Index Page 4610/5610 Phone IP Office 4610/5610 Phone IP Office