Avaya 15-601124 manual Mute, Hold, To prevent the other person on the line from hearing you

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Basic Call Handling Features: Redial

2.8 Mute

During an active call, the Mute feature prevents the party with whom you are speaking from hearing you. This feature is most commonly used in conjunction with the Speakerphone, but can be used to hold an off-line conversation at any time during a call.

To prevent the other person on the line from hearing you:

1.Press MUTE. The other party cannot hear you. The indicator next to the MUTE button lights when mute is active.

2.To reinstate two-way conversation, press MUTE again.

2.9 Hold

If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can then hold the first call and answer the second call.

To put an existing call on hold:

1.Press HOLD or press with against it. changes to ; showing that the line is on hold.

2.To answer the second call, press with against it. changes to ; showing that the line is connected.

To return to the held call:

1.If you have a call in progress, then first put that call on hold (as above).

2.To retrieve a held call, press with against it.

Notes

After a pre-set time (defined by your system administrator), you are reminded that you have a call on hold by changing for a few moments to and the phone ringing.

If the system feature AutoHOLD is on (consult your system administrator) then you can hold an active call () by pressing the second call’s Call Appearance button (). If AutoHold is off, then pressing the second call’s Call Appearance button () will drop the first call.

To transfer a held call see Transfer

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4610/5610 Phone

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IP Office

15-601124 Issue 05a (16 July 2009)

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Contents 4610/5610 Phone User Guide IP Office4610/5610 Phone IP Office Contents Page Chapter Telephone Page Telephone Headset Jack Headset∙ Call Coverage Appearance Call Appearance Keys∙ a Bridged Appearance ∙ a Line AppearanceCall Appearance Key Icons System FeaturesTo log back on Logging OnLogging Off To log your phone off Press OptionsDisplay No UserChapter Basic Call Handling Features To answer calls at your own extension Basic Call Handling FeaturesDefault ring cadences are Answering a CallTo automatically make a call Making a CallClearing a Call To manually make a callTo manually make a call ∙ Press Headset Headset WorkingTo answer an incoming call ∙ Press Headset To clear a headset callTo end a speakerphone call SpeakerphoneTo change from the speakerphone to the handset To change from the handset to the speakerphoneTo redial the last dialed number Speed DialRedial To redial a previously dialed numberTo put an existing call on hold MuteHold To prevent the other person on the line from hearing youTransfer To add another party to a call ConferencePage Chapter Using Speed Dials Overview of Speed Dials Using Speed DialsDeleting a Speed Dial Dialling a Speed Dial NumberAdding a Speed Dial from the Call Log Editing a Speed DialTo add a new speed dial Adding a New Speed DialUsing Speed Dials Adding a New Speed Dial Page Chapter Using the Call Log Overview of the Call Log Using the Call LogDisplaying an Individual Log Entry Accessing the Call LogsMaking a Call from an Individual Log entry Exiting the Call Logs Turning a Log Entry into a Speed DialDeleting an Individual Log Entry Deleting All Entries from a LogChapter Using Visual Voice Overview of Visual Voice Using Visual VoicePress Pre-Rec Listen to VoicemailsTo listen to your Voicemails or your Group Voicemails To add a covering message to the copied voicemailTo transfer the call to another mailbox Send a VoicemailVoicemail Transfer To send a message to another person or Group Press VoiceChanging Your Greeting Changing Your Mailbox PasswordTo change your Mailbox password Press PasswordTo view or change the current email alert status Email AlertsChapter Changing Options Changing Options Viewing IP SettingsPersonal Ringing Displaying Contrast To adjust the contrast level Press OptionsChanging Key Labels Phone Screen on Answer Displaying Language SelectionTo change the language Press Options Visual Alerting Display Call TimersPhone Screen on Calling Message Display RatePage Chapter Function Keys Overview of the Function Keys Function KeysProgramming your own functions Name Description Toggles Data Function Key ProgrammingName Description Toggles Admin Pages Shorthand Programming ModeAdmin1 Press Admin or Admin Longhand Programming ModeChapter System Features Call Forwarding System FeaturesIntroduction Call WaitingTo use Follow-Me-To from your home extension Diverting CallsDo Not Disturb To use Follow-Me-Here from another extensionPrivate Call Parking CallsRing Back Following options are available for voicemail VoicemailAdditionally Default Feature Codes Chapter Management Troubleshooting To test the phones lights and display Management and TroubleshootingTesting Your Phone OverviewTroubleshooting Chart Page Index Page 4610/5610 Phone IP Office 4610/5610 Phone IP Office