Avaya 15-601124 manual Telephone

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The Telephone:

1. The Telephone

This guide covers the use of the 4610 and 5610 phones on IP Office. These phones are physically similar, however the 5610 is only supported on the IP Office whereas the 4610 is supported on a range of Avaya phone systems.

The diagram below shows the main phone features:

1.Display, Call Appearance and Feature Buttons:

The Call Appearance keys allow you to handle multiple calls with the display showing call information. There are 4 pages in the display; giving up to 24 system features that can be allocated to the function keys. The information displayed varies according to the active feature.

2.Message Waiting Lamp: Used as follows:

On (Continuous): There are new messages in your voicemail mailbox, or in another mailbox for which you have been configured to receive "Message Waiting Indication".

Flashing: The lamp can also be set to flash when the phone receives a call. See Visual Alerting

43.

3. Softkeys:

Used to navigate to or initiate certain features, such as Speed Dial or Call Log, as well as control certain actions within the features. These keys correspond to the text prompts in the display screen immediately above them.

4. Page Right/Left:

Shifts from one page to another in the same application when the display presents the paging indicator (). These buttons have no effect when the paging indicator is not displayed.

5.Options:

Displays the Options main screen, from which display and application settings can be updated

6.Call Handling Buttons:

· HOLD: Red button used to place a call on hold.

· TRANSFER: Transfers a call to another phone.

· CONFERENCE: Sets up conference calls with more than one other person.

· DROP: Drops the current call or, if on a conference call, drops the last person to join the conference.

· REDIAL: Redials the last number dialed or displays the last 6 numbers dialed from the phone, depending on configuration via the Options menu.

7.Numeric (dialling) Pad:

Standard 12 button pad for dialling phone numbers.

8. Volume Controls:

Adjusts the handset, speaker, headset, or ringer volume, depending on which item is in use. As you increase or decrease the volume, the top display area provides either a speaker, headset, handset, or ringer icon to indicate for which item you are adjusting volume, followed by a visual “volume meter” showing the volume level. These buttons also control the volume of the key click sounds made when you press fixed buttons on the phone, such as the dial pad or soft keys.

9. MUTE:

4610/5610 Phone

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IP Office

15-601124 Issue 05a (16 July 2009)

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Contents 4610/5610 Phone User Guide IP Office4610/5610 Phone IP Office Contents Page Chapter Telephone Page Telephone Headset Jack Headset∙ Call Coverage Appearance Call Appearance Keys∙ a Bridged Appearance ∙ a Line AppearanceCall Appearance Key Icons System FeaturesTo log back on Logging OnLogging Off To log your phone off Press OptionsDisplay No UserChapter Basic Call Handling Features To answer calls at your own extension Basic Call Handling FeaturesDefault ring cadences are Answering a CallTo automatically make a call Making a CallClearing a Call To manually make a callTo manually make a call ∙ Press Headset Headset WorkingTo answer an incoming call ∙ Press Headset To clear a headset callTo end a speakerphone call SpeakerphoneTo change from the speakerphone to the handset To change from the handset to the speakerphoneTo redial the last dialed number Speed DialRedial To redial a previously dialed numberTo put an existing call on hold MuteHold To prevent the other person on the line from hearing youTransfer To add another party to a call ConferencePage Chapter Using Speed Dials Overview of Speed Dials Using Speed DialsDeleting a Speed Dial Dialling a Speed Dial NumberAdding a Speed Dial from the Call Log Editing a Speed DialTo add a new speed dial Adding a New Speed DialUsing Speed Dials Adding a New Speed Dial Page Chapter Using the Call Log Overview of the Call Log Using the Call LogDisplaying an Individual Log Entry Accessing the Call LogsMaking a Call from an Individual Log entry Exiting the Call Logs Turning a Log Entry into a Speed DialDeleting an Individual Log Entry Deleting All Entries from a LogChapter Using Visual Voice Overview of Visual Voice Using Visual VoicePress Pre-Rec Listen to VoicemailsTo listen to your Voicemails or your Group Voicemails To add a covering message to the copied voicemailTo transfer the call to another mailbox Send a VoicemailVoicemail Transfer To send a message to another person or Group Press VoiceChanging Your Greeting Changing Your Mailbox PasswordTo change your Mailbox password Press PasswordTo view or change the current email alert status Email AlertsChapter Changing Options Changing Options Viewing IP SettingsPersonal Ringing Displaying Contrast To adjust the contrast level Press OptionsChanging Key Labels Phone Screen on Answer Displaying Language SelectionTo change the language Press Options Visual Alerting Display Call TimersPhone Screen on Calling Message Display RatePage Chapter Function Keys Overview of the Function Keys Function KeysProgramming your own functions Name Description Toggles Data Function Key ProgrammingName Description Toggles Admin Pages Shorthand Programming ModeAdmin1 Press Admin or Admin Longhand Programming ModeChapter System Features Call Forwarding System FeaturesIntroduction Call WaitingTo use Follow-Me-To from your home extension Diverting CallsDo Not Disturb To use Follow-Me-Here from another extensionPrivate Call Parking CallsRing Back Following options are available for voicemail VoicemailAdditionally Default Feature Codes Chapter Management Troubleshooting To test the phones lights and display Management and TroubleshootingTesting Your Phone OverviewTroubleshooting Chart Page Index Page 4610/5610 Phone IP Office 4610/5610 Phone IP Office