Avaya 15-601124 manual Parking Calls, Private Call, Ring Back

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8.6 Parking Calls

You can park one or more calls; allowing you to make and receive other calls. You can also arrange for the parked call to be retrieved by another extension.

The system only allows calls to be parked for a short while before reconnecting them to the user who parked the call; the default setting is 5 minutes. Once the set time is reached, the parked call will ring back if your extension is idle.

Note

∙To park a call using the short codes, the call must first be put on Hold

19.

To park a call to be picked up by any extension:

∙Dial *37*N# - Where N is the slot id you have assigned.

Inform your colleagues of the parked call and the slot id you have assigned.

To Un-park a call from another extension:

∙Dial *38*N# - Where N is the assigned slot id.

To Park a call to your local extension:

∙Dial *37*#

When you park a call to your local extension, it is automatically given a slot id number based on your extension number followed by 0. If you park another call, it is given your extension number followed by 1 and so on up to 9. For example: if your extension is 201, the first parked call will be given the slot id 2010.

To Un-park a call on your local extension:

∙Dial *38*# - If you have more than one call parked, the call parked first will be the first call to be unparked

Note

∙Feature keys can be setup to park and un-park calls. If required, contact your administrator.

8.7 Private Call

The Private Call feature is used to prevent any intrusions during the call. Private call can be activated either before or during a call and will set the phone status to 'cannot be intruded' until you switch the Private Call feature off.

If you place a call to an extension with Private Call on, you will hear the Number Unobtainable tone.

Note

∙Private call is not a default feature. If you require this option, contact your administrator.

8.8 Ring Back

If your system administrator has allocated you the Ring Back When Free feature you can:

1.When you call an extension that does not answer or is busy, press RBak to set a callback on that extension.

2.When the extension you called becomes free, your phone will ring (a burst of three rings). Lift the handset and the extension is called automatically.

3.Lift the handset and the extension is called automatically.

4610/5610 Phone

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IP Office

15-601124 Issue 05a (16 July 2009)

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Contents IP Office 4610/5610 Phone User Guide4610/5610 Phone IP Office Contents Page Chapter Telephone Page Telephone Headset Headset Jack∙ a Line Appearance Call Appearance Keys∙ a Bridged Appearance ∙ Call Coverage AppearanceSystem Features Call Appearance Key IconsTo log your phone off Press Options Logging OnLogging Off To log back onNo User DisplayChapter Basic Call Handling Features Answering a Call Basic Call Handling FeaturesDefault ring cadences are To answer calls at your own extensionTo manually make a call Making a CallClearing a Call To automatically make a callTo clear a headset call Headset WorkingTo answer an incoming call ∙ Press Headset To manually make a call ∙ Press HeadsetTo change from the handset to the speakerphone SpeakerphoneTo change from the speakerphone to the handset To end a speakerphone callTo redial a previously dialed number Speed DialRedial To redial the last dialed numberTo prevent the other person on the line from hearing you MuteHold To put an existing call on holdTransfer Conference To add another party to a callPage Chapter Using Speed Dials Using Speed Dials Overview of Speed DialsEditing a Speed Dial Dialling a Speed Dial NumberAdding a Speed Dial from the Call Log Deleting a Speed DialAdding a New Speed Dial To add a new speed dialUsing Speed Dials Adding a New Speed Dial Page Chapter Using the Call Log Using the Call Log Overview of the Call LogAccessing the Call Logs Displaying an Individual Log EntryMaking a Call from an Individual Log entry Deleting All Entries from a Log Turning a Log Entry into a Speed DialDeleting an Individual Log Entry Exiting the Call LogsChapter Using Visual Voice Using Visual Voice Overview of Visual VoiceTo add a covering message to the copied voicemail Listen to VoicemailsTo listen to your Voicemails or your Group Voicemails Press Pre-RecTo send a message to another person or Group Press Voice Send a VoicemailVoicemail Transfer To transfer the call to another mailboxPress Password Changing Your Mailbox PasswordTo change your Mailbox password Changing Your GreetingEmail Alerts To view or change the current email alert statusChapter Changing Options Viewing IP Settings Changing OptionsPersonal Ringing To adjust the contrast level Press Options Displaying ContrastChanging Key Labels Displaying Language Selection Phone Screen on AnswerTo change the language Press Options Message Display Rate Display Call TimersPhone Screen on Calling Visual AlertingPage Chapter Function Keys Function Keys Overview of the Function KeysProgramming your own functions Function Key Programming Name Description Toggles DataName Description Toggles Shorthand Programming Mode Admin PagesAdmin1 Longhand Programming Mode Press Admin or AdminChapter System Features Call Waiting System FeaturesIntroduction Call ForwardingTo use Follow-Me-Here from another extension Diverting CallsDo Not Disturb To use Follow-Me-To from your home extensionParking Calls Private CallRing Back Voicemail Following options are available for voicemailAdditionally Default Feature Codes Chapter Management Troubleshooting Overview Management and TroubleshootingTesting Your Phone To test the phones lights and displayTroubleshooting Chart Page Index Page 4610/5610 Phone IP Office 4610/5610 Phone IP Office
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