Avaya 15-601124 manual Using Visual Voice, Overview of Visual Voice

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5. Using Visual Voice

5.1 Overview of Visual Voice

Visual Voice gives you access to your mailbox using softkeys and, by using the associated feature keys, a more user- friendly option control.

Visual Voice is accessed by pressing Voice and then selecting from the displayed options:

∙Listen - You can have direct access to your voicemail.

∙Message - You can leave a message directly in a mailbox you specify.

∙Greeting - You can listen to, change or delete your greeting message.

∙Password - You can change your voicemail password

∙Email - You can view or change your email alert status;

∙<Group> - You can have direct access to voicemails for any group you are a member of; if you are the Group Mailbox Administrator.

Note

∙The email option is only available if VoiceMail Pro is installed, and Voicemail Email has been configured for you.

4610/5610 Phone	Page 34
IP Office	15-601124 Issue 05a (16 July 2009)

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Contents IP Office 4610/5610 Phone User Guide4610/5610 Phone IP Office Contents Page Chapter Telephone Page Telephone Headset Headset Jack∙ a Line Appearance Call Appearance Keys∙ a Bridged Appearance ∙ Call Coverage AppearanceSystem Features Call Appearance Key IconsTo log your phone off Press Options Logging OnLogging Off To log back onNo User DisplayChapter Basic Call Handling Features Answering a Call Basic Call Handling FeaturesDefault ring cadences are To answer calls at your own extensionTo manually make a call Making a CallClearing a Call To automatically make a callTo clear a headset call Headset WorkingTo answer an incoming call ∙ Press Headset To manually make a call ∙ Press HeadsetTo change from the handset to the speakerphone SpeakerphoneTo change from the speakerphone to the handset To end a speakerphone callTo redial a previously dialed number Speed DialRedial To redial the last dialed numberTo prevent the other person on the line from hearing you MuteHold To put an existing call on holdTransfer Conference To add another party to a callPage Chapter Using Speed Dials Using Speed Dials Overview of Speed DialsEditing a Speed Dial Dialling a Speed Dial NumberAdding a Speed Dial from the Call Log Deleting a Speed DialAdding a New Speed Dial To add a new speed dialUsing Speed Dials Adding a New Speed Dial Page Chapter Using the Call Log Using the Call Log Overview of the Call LogDisplaying an Individual Log Entry Accessing the Call LogsMaking a Call from an Individual Log entry Deleting All Entries from a Log Turning a Log Entry into a Speed DialDeleting an Individual Log Entry Exiting the Call LogsChapter Using Visual Voice Using Visual Voice Overview of Visual VoiceTo add a covering message to the copied voicemail Listen to VoicemailsTo listen to your Voicemails or your Group Voicemails Press Pre-RecTo send a message to another person or Group Press Voice Send a VoicemailVoicemail Transfer To transfer the call to another mailboxPress Password Changing Your Mailbox PasswordTo change your Mailbox password Changing Your GreetingEmail Alerts To view or change the current email alert statusChapter Changing Options Changing Options Viewing IP SettingsPersonal Ringing Displaying Contrast To adjust the contrast level Press OptionsChanging Key Labels Phone Screen on Answer Displaying Language SelectionTo change the language Press Options Message Display Rate Display Call TimersPhone Screen on Calling Visual AlertingPage Chapter Function Keys Overview of the Function Keys Function KeysProgramming your own functions Function Key Programming Name Description Toggles DataName Description Toggles Admin Pages Shorthand Programming ModeAdmin1 Longhand Programming Mode Press Admin or AdminChapter System Features Call Waiting System FeaturesIntroduction Call ForwardingTo use Follow-Me-Here from another extension Diverting CallsDo Not Disturb To use Follow-Me-To from your home extensionPrivate Call Parking CallsRing Back Following options are available for voicemail VoicemailAdditionally Default Feature Codes Chapter Management Troubleshooting Overview Management and TroubleshootingTesting Your Phone To test the phones lights and displayTroubleshooting Chart Page Index Page 4610/5610 Phone IP Office 4610/5610 Phone IP Office