Avaya 15-601124 Diverting Calls, Do Not Disturb, To use Follow-Me-Here from another extension

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System Features: Call Forwarding

8.4 Diverting Calls

You can divert your calls to another extension using Follow Me. Unlike Forward, Follow me can only be used to divert calls to another internal extension on the same IP Office.

Note

If you do not answer calls at the temporary extension, they are forwarded to your own voicemail or call forwarding number.

To use Follow-Me-Here from another extension:

In this case, N is your home extension

Dial *12*N# from the extension you are temporarily using.

Dial *13*N# to re-direct the calls back to your own extension, before you return to it.

To use Follow-Me-To from your home extension:

In this case, N is the extension to which you want your calls diverted.

Dial *14*N# from your own extension.

Dial *14*# to cancel either feature from your own extension.

Notes

If you use the option Cancel All Forwarding, your Follow Me will also be cancelled.

Follow Me does not apply to the following call types:

Voicemail Callback

Automatic Call Back

HOLD or Park return.

8.5 Do Not Disturb

You may choose to receive no calls at all or only those from particular callers on your exceptions list:

To switch Do Not Disturb on/off (with or without exceptions), dial *08. An N is displayed. To switch it off, dial *09.

To add a number to the exception list, dial *10*N#.

To delete a number from the exception list, dial *11*N#.

Note

Your callers, other than your exceptions, either hear busy tone or are re-directed to your voicemail.

The only call that will ignore the Do Not Disturb rule will be one where you were the original caller, then performed an unsupervised transfer to another extension. If that extension does not answer, the call will be re-directed to you as the originator.

4610/5610 Phone

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IP Office

15-601124 Issue 05a (16 July 2009)

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Contents 4610/5610 Phone User Guide IP Office4610/5610 Phone IP Office Contents Page Chapter Telephone Page Telephone Headset Jack Headset∙ a Bridged Appearance Call Appearance Keys∙ a Line Appearance ∙ Call Coverage AppearanceCall Appearance Key Icons System FeaturesLogging Off Logging OnTo log your phone off Press Options To log back onDisplay No UserChapter Basic Call Handling Features Default ring cadences are Basic Call Handling FeaturesAnswering a Call To answer calls at your own extensionClearing a Call Making a CallTo manually make a call To automatically make a callTo answer an incoming call ∙ Press Headset Headset WorkingTo clear a headset call To manually make a call ∙ Press HeadsetTo change from the speakerphone to the handset SpeakerphoneTo change from the handset to the speakerphone To end a speakerphone callRedial Speed DialTo redial a previously dialed number To redial the last dialed numberHold MuteTo prevent the other person on the line from hearing you To put an existing call on holdTransfer To add another party to a call ConferencePage Chapter Using Speed Dials Overview of Speed Dials Using Speed DialsAdding a Speed Dial from the Call Log Dialling a Speed Dial NumberEditing a Speed Dial Deleting a Speed DialTo add a new speed dial Adding a New Speed DialUsing Speed Dials Adding a New Speed Dial Page Chapter Using the Call Log Overview of the Call Log Using the Call LogMaking a Call from an Individual Log entry Accessing the Call LogsDisplaying an Individual Log Entry Deleting an Individual Log Entry Turning a Log Entry into a Speed DialDeleting All Entries from a Log Exiting the Call LogsChapter Using Visual Voice Overview of Visual Voice Using Visual VoiceTo listen to your Voicemails or your Group Voicemails Listen to VoicemailsTo add a covering message to the copied voicemail Press Pre-RecVoicemail Transfer Send a VoicemailTo send a message to another person or Group Press Voice To transfer the call to another mailboxTo change your Mailbox password Changing Your Mailbox PasswordPress Password Changing Your GreetingTo view or change the current email alert status Email AlertsChapter Changing Options Personal Ringing Viewing IP SettingsChanging Options Changing Key Labels To adjust the contrast level Press OptionsDisplaying Contrast To change the language Press Options Displaying Language SelectionPhone Screen on Answer Phone Screen on Calling Display Call TimersMessage Display Rate Visual AlertingPage Chapter Function Keys Programming your own functions Function KeysOverview of the Function Keys Name Description Toggles Data Function Key ProgrammingName Description Toggles Admin1 Shorthand Programming ModeAdmin Pages Press Admin or Admin Longhand Programming ModeChapter System Features Introduction System FeaturesCall Waiting Call ForwardingDo Not Disturb Diverting CallsTo use Follow-Me-Here from another extension To use Follow-Me-To from your home extensionRing Back Parking CallsPrivate Call Additionally VoicemailFollowing options are available for voicemail Default Feature Codes Chapter Management Troubleshooting Testing Your Phone Management and TroubleshootingOverview To test the phones lights and displayTroubleshooting Chart Page Index Page 4610/5610 Phone IP Office 4610/5610 Phone IP Office