Avaya 15-601124 manual Contents

Page 3

Contents

Contents

 

1. The Telephone

 

1.1

Call Appearance.....................................................................Keys

9

1.2

Call Appearance.....................................................................Key Icons

10

1.3

System Features

10

1.4

Logging On

11

1.5

Logging Off

11

1.6

No User

12

1.7

The Display

12

2. Basic Call Handling Features

 

2.1

Answering .....................................................................a Call

14

2.2

Making a Call

15

2.3

Clearing a .....................................................................Call

15

2.4

Headset Working

16

2.5

Speakerphone

17

2.6

Speed Dial

18

2.7

Redial

18

2.8 Mute

19

2.9

Hold

19

2.10 Transfer

20

2.11 Conference

21

3.

Using Speed Dials

 

3.1

Overview of.....................................................................Speed Dials

24

3.2

Dialling a Speed.....................................................................Dial Number

25

3.3

Adding a Speed Dial from the Call Log

25

3.4

Editing a Speed.....................................................................Dial

25

3.5

Deleting a .....................................................................Speed Dial

25

3.6

Adding a New.....................................................................Speed Dial

26

6.7

Phone Screen.....................................................................on Calling

43

6.8

Display Call.....................................................................Timers

43

6.9

Message Display.....................................................................Rate

43

6.10 Visual Alerting

43

7.

Function Keys

 

7.1

Overview of.....................................................................the Function Keys

46

7.2

Function Key.....................................................................Programming

47

7.3

Shorthand .....................................................................Programming Mode

49

7.4

Longhand Programming.....................................................................Mode

50

8.

System Features

 

8.1

Introduction

52

8.2

Call Waiting

52

8.3

Call Forwarding

52

8.4

Diverting Calls

53

8.5

Do Not Disturb

53

8.6

Parking Calls

54

8.7

Private Call

54

8.8

Ring Back

54

8.9

Voicemail

55

8.10 Default Feature.....................................................................Codes

56

9. Management and Troubleshooting

 

9.1 Overview

58

9.2

Testing Your.....................................................................Phone

58

9.3

Troubleshooting.....................................................................Chart

59

Index

61

4. Using the Call Log

 

4.1

Overview of.....................................................................the Call Log

30

4.2

Accessing .....................................................................the Call Logs

31

4.3

Displaying an Individual Log Entry

31

4.4

Making a Call from an Individual Log entry

31

4.5

Turning a Log Entry into a Speed Dial

32

4.6

Deleting an.....................................................................Individual Log Entry

32

4.7

Deleting All.....................................................................Entries from a Log

32

4.8

Exiting the .....................................................................Call Logs

32

5.

Using Visual Voice

 

5.1

Overview of.....................................................................Visual Voice

34

5.2

Listen to Voicemails

35

5.3

Send a Voicemail

36

5.4

Voicemail Transfer

36

5.5

Changing Your.....................................................................Greeting

37

5.6

Changing Your Mailbox Password

37

5.7

Email Alerts

38

6. Changing Options

 

6.1

Personal Ringing

40

6.2

Viewing IP.....................................................................Settings

40

6.3

Displaying .....................................................................Contrast

41

6.4

Changing Key.....................................................................Labels

41

6.5

Displaying .....................................................................Language Selection

42

6.6

Phone Screen.....................................................................on Answer

42

4610/5610 Phone

Page 3

IP Office

15-601124 Issue 05a (16 July 2009)

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Contents 4610/5610 Phone User Guide IP Office4610/5610 Phone IP Office Contents Page Chapter Telephone Page Telephone Headset Jack Headset∙ Call Coverage Appearance Call Appearance Keys∙ a Bridged Appearance ∙ a Line AppearanceCall Appearance Key Icons System FeaturesTo log back on Logging OnLogging Off To log your phone off Press OptionsDisplay No UserChapter Basic Call Handling Features To answer calls at your own extension Basic Call Handling FeaturesDefault ring cadences are Answering a CallTo automatically make a call Making a CallClearing a Call To manually make a callTo manually make a call ∙ Press Headset Headset WorkingTo answer an incoming call ∙ Press Headset To clear a headset callTo end a speakerphone call SpeakerphoneTo change from the speakerphone to the handset To change from the handset to the speakerphoneTo redial the last dialed number Speed DialRedial To redial a previously dialed numberTo put an existing call on hold MuteHold To prevent the other person on the line from hearing youTransfer To add another party to a call ConferencePage Chapter Using Speed Dials Overview of Speed Dials Using Speed DialsDeleting a Speed Dial Dialling a Speed Dial NumberAdding a Speed Dial from the Call Log Editing a Speed DialTo add a new speed dial Adding a New Speed DialUsing Speed Dials Adding a New Speed Dial Page Chapter Using the Call Log Overview of the Call Log Using the Call LogAccessing the Call Logs Displaying an Individual Log EntryMaking a Call from an Individual Log entry Exiting the Call Logs Turning a Log Entry into a Speed DialDeleting an Individual Log Entry Deleting All Entries from a LogChapter Using Visual Voice Overview of Visual Voice Using Visual VoicePress Pre-Rec Listen to VoicemailsTo listen to your Voicemails or your Group Voicemails To add a covering message to the copied voicemailTo transfer the call to another mailbox Send a VoicemailVoicemail Transfer To send a message to another person or Group Press VoiceChanging Your Greeting Changing Your Mailbox PasswordTo change your Mailbox password Press PasswordTo view or change the current email alert status Email AlertsChapter Changing Options Viewing IP Settings Changing OptionsPersonal Ringing To adjust the contrast level Press Options Displaying ContrastChanging Key Labels Displaying Language Selection Phone Screen on AnswerTo change the language Press Options Visual Alerting Display Call TimersPhone Screen on Calling Message Display RatePage Chapter Function Keys Function Keys Overview of the Function KeysProgramming your own functions Name Description Toggles Data Function Key ProgrammingName Description Toggles Shorthand Programming Mode Admin PagesAdmin1 Press Admin or Admin Longhand Programming ModeChapter System Features Call Forwarding System FeaturesIntroduction Call WaitingTo use Follow-Me-To from your home extension Diverting CallsDo Not Disturb To use Follow-Me-Here from another extensionParking Calls Private CallRing Back Voicemail Following options are available for voicemailAdditionally Default Feature Codes Chapter Management Troubleshooting To test the phones lights and display Management and TroubleshootingTesting Your Phone OverviewTroubleshooting Chart Page Index Page 4610/5610 Phone IP Office 4610/5610 Phone IP Office