Cisco Systems 7940G, 7960G warranty Subjective to the User

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Connecting Your Phone

deployed, there is not a single “best” solution that is optimal for all environments. Cisco recommends that customers test the headsets that work best in their environment before deploying a large number of units in their network.

In some instances, the mechanics or electronics of various headsets can cause remote parties to hear an echo of their own voice when they speak to Cisco IP Phone users.

Cisco Systems recommends the use of good quality external devices, like headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their proximity to other devices such as cell phones and two-way radios, some audio noise may still occur. See the “Using External Devices with Your Cisco IP Phone” section on page 3 for more information.

The primary reason that a particular headset would be inappropriate for the Cisco IP Phone is the potential for an audible hum. This hum can be heard by either the remote party or by both the remote party and you, the Cisco IP Phone user. Some potential humming or buzzing sounds can be caused by a range of outside sources, for example, electric lights, being near electric motors, large PC monitors. In some cases, a hum experienced by a user may be reduced or eliminated by using a local power cube (CP-PWR-CUBE-2). See the “Using an External Power Supply” section on page 3 for more information.

Subjective to the User

Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good to you (the user) and to the party on the far end. Sound is subjective and Cisco cannot guarantee the performance of any headsets or handsets, but some of the headsets and handsets on the sites listed below have been reported to perform well on Cisco IP Phones.

Nevertheless, it is ultimately still the customer's responsibility to test this equipment in their own environment to determine suitable performance.

For information about headsets, see:

http://vxicorp.com/cisco

http://plantronics.com

Cisco IP Phone 7960G and 7940G

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Contents Cisco IP Phone 7960G and 7940G for Cisco CallManager Page Viewing and Dialing Calls Button Definitions Contents Basic Call Handling Making Conference CallsUsing Voice Messaging, Call Logs, and Directories OL-4637-02 How to Use this Guide Getting StartedIf you want to Then Safety and Performance Information Installing and Using Your PhonePower supply must be placed indoors Using External Devices with Your Cisco IP Phone Using an External Power SupplyCleaning the Phone Screen Where to Find Additional InformationMore Information about Customizing Your Phone on the Web Connecting Your Phone Headset Information Adjusting the FootstandAdjusting the Handset Rest Registering with TapsSubjective to the User Buttons and Hardware An Overview of Your Phone17 16 15 14 13 12 11 OL-4637-02 Phone Screen Features Understanding Lines vs. Calls Understanding Feature Functionality and AvailabilityCall-Handling and Navigation Tips Going On-Hook and Off-HookUnderstanding Call Icons Selecting CallsIcon Call State Description Tips Viewing Calls and Switching Between CallsPhone screen Do this Using Feature MenusChoosing Phone Screen Items Entering and Editing TextGetting Help on Your Phone Understanding Button IconsIf you want to Basic Call Handling Placing a CallPress AbbrDial Cisco IP Phone on the Web guide for more details Missed Calls, Received Calls, or Placed Calls, then scrollPAB service or Fast Dial service exact names might vary Answering a Call If you Then Using Hold and ResumeUsing Mute Ending a CallTransferring a Connected Call Forwarding Your Calls to Another Number Meet-Me Conference Calls Making Conference CallsTypes of Supported Conference Calls Standard Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked CallsRedirecting a Ringing Call to Your Phone Understanding Shared Lines Using a Shared LineAdding Yourself to a Shared-Line Call Preventing Others from Viewing or Barging a Shared-Line Call Tracing Suspicious CallsMaking and Receiving Secure Calls Prioritizing Critical Calls Obtaining a Headset Using a Handset, Headset, and SpeakerphoneUsing AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Customizing Phone SettingsRing Type Customizing Rings and Message IndicatorsChange the Ring Settings for your phone from the main menu Customizing the Phone ScreenAdd/Update Speed Dials from the main menu Setting Up Speed Dial FeaturesAccessing Voice Messages Using Voice Messaging, Call Logs, and DirectoriesMissed Calls, Placed Calls, or Received Calls. a maximum Using Call Logs and DirectoriesTips for Navigating the User Options Pages Accessing Your User Options Web PagesProcedure Logging In to the User Options Web PagesSubscribing to Phone Services If you Then For more information Understanding Additional Configuration OptionsCustomizing Your Cisco IP If you are asked to Then Troubleshooting Your PhoneUsing the Quality Reporting Tool Network Configuration and select the networkCisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Replacement, Repair, or Refund Policy for HardwareTo Receive a Return Materials Authorization RMA Number Index OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Page USA
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7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.