Cisco Systems 7960G, 7940G warranty Tracing Suspicious Calls

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Preventing Others from Viewing or Barging a Shared-Line Call

If you share a phone line, you can use the Privacy feature to prevent others who share the line from viewing your calls or barging your calls (adding themselves to calls on the shared line using the Barge or cBarge feature).

If you want to...

Then...

 

 

Prevent others from viewing or

Enable Privacy by pressing Private. When Privacy is on, this

barging any calls on a shared line

icon appears next to the Privacy feature button:

 

 

Allow others to view or barge any

Disable Privacy by pressing Private. When Privacy is off, this

calls on a shared line

icon appears next to the Privacy feature button:

 

 

Tips

If a phone that shares your line has Privacy enabled, you can make and receive calls using the shared line as usual. However, you cannot add yourself to existing calls on the shared line, and the barge softkeys will not be available to you.

The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple shared lines on your phone and Privacy is enabled, coworkers will not be able to view or barge calls on any of your shared lines.

Tracing Suspicious Calls

If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call Identification (MCID) feature to your phone. This feature enables you to identify an active call as suspicious, which initiates a series of automated tracking and notification messages.

If you want to...

Then...

 

 

Identify a suspicious call

Press MCID. You will hear a special tone and see the message, “MCID

 

successful” on your phone. The call remains active until you end the call.

 

 

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OL-4637-02

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Contents Cisco IP Phone 7960G and 7940G for Cisco CallManager Page Viewing and Dialing Calls Button Definitions Contents Making Conference Calls Basic Call HandlingUsing Voice Messaging, Call Logs, and Directories OL-4637-02 If you want to Then How to Use this GuideGetting Started Power supply must be placed indoors Safety and Performance InformationInstalling and Using Your Phone Using an External Power Supply Using External Devices with Your Cisco IP PhoneMore Information about Customizing Your Phone on the Web Cleaning the Phone ScreenWhere to Find Additional Information Connecting Your Phone Registering with Taps Adjusting the FootstandAdjusting the Handset Rest Headset InformationSubjective to the User An Overview of Your Phone Buttons and Hardware17 16 15 14 13 12 11 OL-4637-02 Phone Screen Features Going On-Hook and Off-Hook Understanding Feature Functionality and AvailabilityCall-Handling and Navigation Tips Understanding Lines vs. CallsIcon Call State Description Understanding Call IconsSelecting Calls Viewing Calls and Switching Between Calls TipsEntering and Editing Text Using Feature MenusChoosing Phone Screen Items Phone screen Do thisIf you want to Getting Help on Your PhoneUnderstanding Button Icons Press AbbrDial Basic Call HandlingPlacing a Call Missed Calls, Received Calls, or Placed Calls, then scroll Cisco IP Phone on the Web guide for more detailsPAB service or Fast Dial service exact names might vary Answering a Call Ending a Call Using Hold and ResumeUsing Mute If you ThenTransferring a Connected Call Forwarding Your Calls to Another Number Standard Conference Calls Making Conference CallsTypes of Supported Conference Calls Meet-Me Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Redirecting a Ringing Call to Your Phone Advanced Call Handling Storing and Retrieving Parked Calls Using a Shared Line Understanding Shared LinesAdding Yourself to a Shared-Line Call Tracing Suspicious Calls Preventing Others from Viewing or Barging a Shared-Line CallMaking and Receiving Secure Calls Prioritizing Critical Calls Using a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer with a Headset or the Speakerphone Customizing Phone Settings Adjusting the VolumeCustomizing the Phone Screen Customizing Rings and Message IndicatorsChange the Ring Settings for your phone from the main menu Ring TypeSetting Up Speed Dial Features Add/Update Speed Dials from the main menuUsing Voice Messaging, Call Logs, and Directories Accessing Voice MessagesUsing Call Logs and Directories Missed Calls, Placed Calls, or Received Calls. a maximumLogging In to the User Options Web Pages Accessing Your User Options Web PagesProcedure Tips for Navigating the User Options PagesSubscribing to Phone Services Understanding Additional Configuration Options If you Then For more informationCustomizing Your Cisco IP Network Configuration and select the network Troubleshooting Your PhoneUsing the Quality Reporting Tool If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms To Receive a Return Materials Authorization RMA Number Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware Index OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Page USA
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